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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1267 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro for Samsung Galaxy S21 Ultra 5G highly for its protective qualities and camera quality. Many find the case fits well and is easy to use, with a good grip. Some customers note the absence of a built-in screen protector and consider the case a bit bulky, while others mention the price and limited color options as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,267 reviews
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I both got one of these for our phones. He loves his also, it is soft to the touch and you don't have to worry about it slipping out of your hands.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    otter our mind

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a excellent product. any weather and situation. Just don't go testing it. Keeps my moblie is factory shape after my adventures.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a great job keeping my phone safe. Easy to install

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love!!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love OtterBox-Defender series! This completely protects my phone. I will always depend on this product for all my phones. I definitely recommend this to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think an Otter box would break but mine did. I love the new one it's a little different, but I will get used to it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    best brand cell phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awsome case the best product for any cell phone I love otterbox

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Otterbox is life

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otterbox its the only case i recommend no matter what. Its interesting how these cases have warranty on them and the company actually backs it up.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Provides great protection for my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Great Vaule

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality, value, and does a great job at protecting my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone protector.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otter box. I have not been able to get in the color I love but never fails on protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox black s21 ultra

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great phone case for the s21 ultra I have my husband enjoys it very much he told me it's very different from his old phone case and very very protective on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Otterbox is a better choice for me.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer this Otterbox phone case as it fits my hand well and has better grippng edges. I tend to drop my phone if the back of the case is too smooth.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box case S23+

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, Otter box all the way, to proctect 1k plus investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has definately protected my husband's phone multiple times.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust otter box to protect my devidlces. I have had great success woth there products.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my dad, who is n own to be a little clumsy with his phones. I’m glad Otterbox took out the plastic screen protector so we can use glass ones instead.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    I like it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Otterbox cases for years. Nice, quality case. I'm happy with my purchase. Added a screen protector and case does not interfere with it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    CASE WILL DAMAGE PHONE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STOP! DON'T BUY! This case damaged my phone just by putting it on my phone it completely gouged the edges of my brand new phone they won't ever replace the phone obviously. I've had other phones with the case and when dropped at less than waist high it still cracked the screen s20 ultra and all they do is offer another and who wants another after that? Save your money and don't damage your phone maybe I can help someone else save theirs from the same fate..YouTube review on it coming next week after finding this out just recently I did get lucky this time and the thin layer of plastic kept it from gouging the paint on the phone edges but had that not been on it would of been my phone with the scratches not the plastic sticker that's on the edges to protect the phone when you buy it new Check pictures below

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Otyerbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using otterbox now for over 10 years. I wouldn't trust my phone in any other type of case. The quality is definitely not beatable at this time on the market

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great durability

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case/cover is very rugged and lightweight. I've dropped my phone at least 5 times since I bought the case and so far not even a scratch. Buy it!!

    I would recommend this to a friend
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