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Customer Ratings & Reviews

Your price for this item is $11.99
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The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 1263 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the phone's protection, camera quality, and snug fit. However, some customers have expressed concerns about the absence of a built-in screen protector and the bulkiness of the phone. Some customers have mentioned issues such as price and weight.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,263 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable and protective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've bought this case for my phone. After many years and very rough handling and conditions the case finally started to break down but continued to protect the phone perfectly until I was able to get the new case to replace the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Larry

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would reccomend this purchase is a Great case for Samsung S21 Galaxy Ultra 512gb.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    LOVE IT!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Otter Box!! It fits like its supposed to! It provides great protection and it looks great!! I think its the best phone cover you can get!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Durable case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice durable case. The only part I think could use some work is where the case wraps around the camera area, the case is raised but there is no real protection for the camera area. Gorilla glass or something would be better then nothing. But overall the protection is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits my phone, not too bulky. easy to take off and on

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case and not too bulky. Some of the older defender cases were almost bullet proof but doubled the thickness of your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox for the win!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is the only cell cover I will use. Had my previous one for years but somehow, with grandkids and dogs, it saw it's last days, no fault of Otterbox, at all. Best Buy service was 5+ as usual. Easy, professional experience. Price was great too, it was on sale!

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    No built in screen protector!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. But the only downfall is, it doesn't have a built in screen protector. Like all the previous ones I've had for other phones. The otterbox compatible screen protector is an additional $40. That extremely sucks! Great warranty. Best for any case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    PROTECTION!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the protection need for the S21 Ultra I purchased. It has great coverage and snugly fits the entire phone. I highly reccommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always quality. Mmmmmhmhmmmmmmm jus alil more bulky but ive dropped my ultra since purchasing and otterbox definitely protected the device.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Color options

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone hasnt broke yet and im clumsy so thats a big plus. With they had more colors but great protection on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for those that drop their phones often. Does make the phone bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best phone case I've ever had.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case .I've dropped my phone hundreds of times a week on concrete with other cases I've replaced my phone 3 times in 3 months do to cases not being any good. This case I've dropped my phone out of my pocket probably 4 or 5 times a day and nothing it's fine like it hadn't been dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung Ultra 21 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful camera and OS. Easy to navigate. Only downside is no headphones or charge port included which stink because the ticket price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Durable case, great fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the Galaxy S21 Ultra like a glove. Dropped my phone accidentally from waist height onto concrete and it was as if nothing happened.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects my phone from many many falls!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints when it comes to Otter box products. This one is worth the price. My phone is protected, and secure every time I use their products for Samsung phones. I always have excellent trade offs for newer phones because they always have no scratches or device wear and tear. I like the holder its secure and hooks up to my fanny pack, no faulty equipment and the stand is decent only for horizontal use. If you are looking g for a vertical holder them this isn't it. But this works for everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Case for Samsung Galaxy 21 5G Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this the same day as my Samsung Galaxy 21 5G Ultra cell phone. A bit pricey, but I like the protection Otterbox offers. I had one on my previous Samsung Galaxy Note 8 - which lasted for the almost 4 years I had that phone. I'm hoping this one performs as well. It's quite sturdy & feels comfortable in the hand. Also purchased a separate glass screen cover at the same time, which works & fits well with this Otterbox case. They only had black color in stock to fit this phone, but I'm happy with that.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Case Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy otterbox cases and when nobody else has them, i can always count on Best Buy. The purchasing progress from start to finish was seamless. Customer service was exceptionally excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Solid protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid protection for your phone! Adds a little bulk but wouldn't use anything else. Got a good screen protector and set to go.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item Enjoy the quality of this item. Really like

    I would recommend this to a friend