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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1265 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro for Samsung Galaxy S21 Ultra 5G highly for its protective qualities and camera quality. Many find the case fits well and is easy to use, with a good grip. Some customers note the absence of a built-in screen protector and consider the case a bit bulky, while others mention the price and limited color options as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 1,265 reviews
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    No built in screen protector!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case. But the only downfall is, it doesn't have a built in screen protector. Like all the previous ones I've had for other phones. The otterbox compatible screen protector is an additional $40. That extremely sucks! Great warranty. Best for any case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    PROTECTION!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the protection need for the S21 Ultra I purchased. It has great coverage and snugly fits the entire phone. I highly reccommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable and protective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've bought this case for my phone. After many years and very rough handling and conditions the case finally started to break down but continued to protect the phone perfectly until I was able to get the new case to replace the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always quality. Mmmmmhmhmmmmmmm jus alil more bulky but ive dropped my ultra since purchasing and otterbox definitely protected the device.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fits my phone, not too bulky. easy to take off and on

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Color options

    Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone hasnt broke yet and im clumsy so thats a big plus. With they had more colors but great protection on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung Ultra 21 5G

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful camera and OS. Easy to navigate. Only downside is no headphones or charge port included which stink because the ticket price.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Durable case, great fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the Galaxy S21 Ultra like a glove. Dropped my phone accidentally from waist height onto concrete and it was as if nothing happened.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for those that drop their phones often. Does make the phone bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best one ive ever had

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has lasted me 2 years and is just now starting to fall apart. I have dropped this several times a week including throwing on my bed everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects my phone from many many falls!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no complaints when it comes to Otter box products. This one is worth the price. My phone is protected, and secure every time I use their products for Samsung phones. I always have excellent trade offs for newer phones because they always have no scratches or device wear and tear. I like the holder its secure and hooks up to my fanny pack, no faulty equipment and the stand is decent only for horizontal use. If you are looking g for a vertical holder them this isn't it. But this works for everything else.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Case for Samsung Galaxy 21 5G Ultra

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this the same day as my Samsung Galaxy 21 5G Ultra cell phone. A bit pricey, but I like the protection Otterbox offers. I had one on my previous Samsung Galaxy Note 8 - which lasted for the almost 4 years I had that phone. I'm hoping this one performs as well. It's quite sturdy & feels comfortable in the hand. Also purchased a separate glass screen cover at the same time, which works & fits well with this Otterbox case. They only had black color in stock to fit this phone, but I'm happy with that.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The best phone case I've ever had.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case .I've dropped my phone hundreds of times a week on concrete with other cases I've replaced my phone 3 times in 3 months do to cases not being any good. This case I've dropped my phone out of my pocket probably 4 or 5 times a day and nothing it's fine like it hadn't been dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Solid protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid protection for your phone! Adds a little bulk but wouldn't use anything else. Got a good screen protector and set to go.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is really good cover. I wish that can cover the screen too. I recommend it. And the camara on the back also need protection.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Never buy cheap knock offs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I had bought a knock off clone brand from Amazon and the build quality was horrible and it didn't even fit a Samsung S21 as advertised so I returned. I didn't feel like waiting to reorder one in the right size so I went to Best Buy where they carried the real thing and it was in stock not on backorder. The best part was Best Buy price matched Amazon for the real model. I can recommend this because it's a sturdy secure case, but I can't give it 5 stars because it's expensive and there are cases that are cheaper that are just as good from the reviews I read. I got this for my dad's phones since he was deadset on this case, but if it was my phone I would have kept my options open.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Good durability and does not tear or damage easily.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Larry

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would reccomend this purchase is a Great case for Samsung S21 Galaxy Ultra 512gb.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box the best case on the market. Second new phone with a Otter box first phone looked brand new after 3 years.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    As tough as they come.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought the item was a little pricey at the time of purchase, but since this was the first time I had to buy one I figured the salesperson knew what they were talking about. They were right. I love this device. I drive a truck all day. This device does a great job protecting my phone from normal things like sliding or just being handled with less than kids' gloves care, let alone being dropped. Good call on the salesperson.

    I would recommend this to a friend