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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1265 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the Defender Series Pro for Samsung Galaxy S21 Ultra 5G highly for its protective qualities and camera quality. Many find the case fits well and is easy to use, with a good grip. Some customers note the absence of a built-in screen protector and consider the case a bit bulky, while others mention the price and limited color options as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,265 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Good Fit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a good deal. It fits phone perfectly. It's a little bulky, but worth it for the protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Almost indestructible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only buy OtterBox Defender cases for my devices. Why you ask? They're almost indestructible. I've been known to throw my phones when I get irritated...never had to get a new phone after throwing it when it's been in a Defender case. One time, my phone fell out of my pocket while I was closing the car door from the driver seat. No damage to the phone. I think that's reason enough to keep your phone protected in a Defender.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Grip

    Rated 5 out of 5 stars

    Perfect minimalist case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, minimalist, sturdy, easy to clean, and the texture on the back helps with grip.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Phone Cover

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it safe my phone twice already. But the price is high and expensive

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Best protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always used Otterbox for my phones I believe they offer the best protection and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good case lasted me a 4 years and im still using it to this day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 5 out of 5 stars

    Well made and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits very well and easy to take off for charging. Easy to put in and take out of your pocket.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit, Grip

    Rated 5 out of 5 stars

    Great product. Protects my phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've not had any problems with my Otterbox. Very durable, easy to use. Fits my phone perfectly and protects it. Also, helps me grip my phone better than when I'm handling the phone by itself. I like that it came in the color blue as well.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Samsung phones number 1 choice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone easy to use awesome camera and great size good for the prize worth it

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item Enjoy the quality of this item. Really like

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    OtterBox - Defender Series Pro for Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone case. Easy to put on. I also got a new screen protector and the two of them together makes my phone look new.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    good case for phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good case for a phone. gives good protection. expensive. costs more than it should.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and now my phone is well protected from when it falls.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love my Otterbox, great protection and lifetime guaranteed.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Well Worth It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Buy. Thank you Best Buy for having good value products at reasonable prices. I trust this brand to keep my phone safe from most drops. This should last me the next plus years possibly longer. It was worth it. I also like that they sell it and they usually have them in stock. Bestbuy is a great store to find products that we need. Its the more reliable electronic store near our city.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Sturdy case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband really likes this case, it’s sturdy, has a good design and grips well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    good case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Easy to put on, protects very well. My s21 ultra has been kept safe

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my son and i like the quality and protection for the phone

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    The REAL DEAL

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To evaluate, I brought in seven (7) different cases, including the Defender non-Pro version for my S21 Ultra. The OB Pro version was the best of them all. No other case had the flex-strong padding the Pro offers; that, along with the height of its raised edges (front-side and rear camera-side), perfect edge coverage, and non-slip grip make it THE choice for Ultra. All buttons are easy press. When using it, I have worry-free confidence that the S21 is safe and very well-protected. This phone is too expensive to trust its health to anything slimmer or slippier -- which was the problem with all of the other ones (including the Samsung S-Pen case). The difference between the Pro and non-Pro is subtle. The Pro is ever so slightly beefier but it's not anything that you'd instantly notice. It's not clear to me why OB even offers the non-Pro option.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Protection

    Rated 5 out of 5 stars

    great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! great look. It gives good protection to my new phone

    I would recommend this to a friend