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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 101 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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99%would recommend to a friend

Customers are saying

Customers highly value the excellent protection this phone case provides, along with its snug and secure fit. Many appreciate the improved grip, making the phone easier and safer to handle. The case's ease of installation and high-quality construction are also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 101 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection is the name of the game!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection you can count on. As advertised, arrived on time, packed well, shipped with care. Easily assembled and up and running in no time. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox Defender Pro 13 mini

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a long time user of OtterBox case with clip. I think the first one might’ve been called the “Transporter” now “Defender”. I began using this product with the iPhone 5 and then upgraded to the SE. My original case was more rubberized and was used for both phones for at least 4 years. I did replace the clip once as it cracked while in my beach bag. When the case was worn out finally, I went to Best Buy to replace it and it was on sale too. The reason for the 4 star rating is for 2 reasons. The opening around the camera lenses is not as recessed allowing for more protection as it was in the past. The other is the area on the case where it clips into the holder. I feel it’s a bit narrow making me feel a little insecure while clipping it on and while wearing it on my pant waist. Looking closely at it the part on the case seems small, yet it is a bit deeper than the original. On the clip, it has 2 teeth that securely snaps into the opening on the case. Time will tell regarding the quality of this product. Maybe it’s just me, having had the other for so many years. I find myself being more careful while handling, putting down on a surface, and using the phone. I’m a klutz and my 2 previous phones survived flying out of my hand and many drops. I pray this one will do the same. I am going to register it with OtterBox and hope I never have to contact them with an issue of the product not working properly. I trust this company and if you’re like me and need to always have it clipped on your body and not put it down and leave or lose your phone, this is the product for you. Pricey, but worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Otterbox Defender, the best for many years

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cases are always good, and with some of the enhancements in the last two generations, have some good grip structure and feel. The bad news is the MagSafe lack of charging. There will be many that don’t care about this, so these are still one of the best cases around. Lack of MagSafe compatibility has dropped the value of this case somewhat, hopefully you are a smart shopper and getting yours at a sale or reduced prices. Solid, too notch protection!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Expensive but effective

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otter box fits snuggly and protects phone and display glass from damage extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Durable and Reliable Product!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This brand is the best. The only reason I ever have to buy a new case is when I upgrade my phone so to size variations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone Otter Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good but the lack of written instructions on how to attach it to the phone would have been more helpful instead of just showing picture instructions. And after applying my screen protector then attaching the Otter case a bubble appeared under the screen protector that won't go away, so I wasn’t happy with that.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    It’s what you’d expect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s what you expect from otter box. Some say their quality has diminished but I disagree. This case is made amazingly well and rugged but slim. Very protective and I feel as tho if I were to drop my phone from different heights onto different surfaces I do still believe this would keep my phone safe as otterbox has on all of my other previous devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Full Protection

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protected my iphone 12 which has been dropped by my toddlers on our tile. These are tanks of protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Defender

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best IPhone cover to date, well built, sturdy protective

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works, protects phone well enough for me!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Still have it two years later

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still have it after all these years def protects my phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip, Protection

    Rated 5 out of 5 stars

    Perfect choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Perfect fit, easy to grip and excellent protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as one would expect Otter box to perform

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fit as it should & looks to add protection for the phone which will be needed for the teenager I bought it for!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new otterbox defender for the iPhone 13 mini was easy to install and protects my iPhone from damage my last defender case protected my iPhone 6 for 6 years

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone case! I bought it for an iPhone 13 mini and it fits great and provides great protection and good grip.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Typical otter box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical otter box quality, fits as expected, excellent protection, usually the case I leave with every new phone fr fr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I've been using Otter Box Defender cases for years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using the Otter Box defender cases for my phones for several years now and I have nothing but good to say about them. They have, without exception, protected my phone from drops on to every surface from soft to literally rock hard. Yes, it adds bulk to the phone but, that is not an issue for me. Having my phone protected against drop damage is far more important. If you want excellent drop protection for your phone the Otter Box Defender case is a great option.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Solid case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using these for years. They offer solid protection but can be expensive if your not catching them on sale or price matching. They’ve gotten lighter and slimmer. Not a ton of options for this level of protection.

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Otter delivers again.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have after spending so much on a phone! Last phone still looks like new after 4 years with this style of case and I have dropped it so many times. This case is better as the rubber grip gives you a better grip making it less slippery. The design around the screen is perfect as well as the buttons. The covers over the charger port and the lock fit perfect. No problem charging the phone either.

    I would recommend this to a friend
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