Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $53.99
Clearance
The comparable value price is $59.99

Customer reviews

Rating 4.7 out of 5 stars with 366 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Pro Hard Shell's protective qualities and how well it fits the iPhone 13 Pro. Many appreciate the case's grip and ease of use, along with the included holster. While some find the case bulky and miss the previous inclusion of a screen protector, the overall positive feedback highlights its robust design and protection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 366 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Works like that Champ that I expected.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to protect my new iPhone 13 Pro on my 4 week trip to Israel and Jordan. Worked great and demonstrated its effectiveness to new friends by dropping the phone to show my confidence. Have had a Defender on each iPhone that I have had. Had many 15 to 20 foot drops and never any problems.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tab Issues

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case for extra protection from water, although after almost 8 months the tab that covers the lightning port will break off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is perfect for my phone, was exactly what I was looking for

    I would recommend this to a friend
  • Cons mentioned:
    Price, Screen protector

    Rated 3 out of 5 stars

    Great product but could be more protective

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otter box products they’re usually my first choice when it comes to cases. However for years it seems like the price of the cases go up but the level of protection is dramatically down it doesn’t come with screen protectors and doesn’t have that deep of a bumper to protect the screen so that’s a drawback but I still purchased it.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with that Defender Series screenless design. After exhaustive design testing, our engineers determined that the best way to interact with the advanced screen of your display was without the addition of a built-in screen protector. That being said, our tests have shown that this case provides the same level of drop protection as past Defender Series cases. If you do run into any issues with your OtterBox, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Dependable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong and dependable Best protection I haves use Would have been 5 start but they took the screen saver away

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Nnnnnnnnnnnnnnnnnniiiiiiiiiiiicccccccccceeeeeeeeee

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good Protection

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides excellent protection for the Apple iPhone 13 Pro. The belt holster is a nice addition. I use it every day.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong, secure, and quick access to phone!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using Otter Boxes for the past 15 years and through at least 5 phone upgrades. Love the security I have when my phone is in this case. Over the years I have dropped my phone at least a dozen times and from 10 feet above a concrete floor with no damage to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox never fails me, new case for a new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox for the win

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otter box cases for every phone I have ever had. This version doesnt slip on smooth surfaces very easily which is why I choose it. Have 2 small kids that like to steal my phone and carry it around and this case keeps it safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best iphone case out there

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox rules. 5th iPhone and 5th Otterbox over the years!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Just in Case!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unquestionably the best of the breed! I have tried other cases and alway stick to Otterbox now. I have dropped my phone, smashed it to a wall and no problems with the case or the phone. I did have an issue with the belt clip and Otterbox replaced it quickly and for free!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A must have item

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a phone saver to the max, I have dropped my phone's so many times over the years and it has saved me countless times. On the other hand my family members do not use the otter box and have had problems from the first drop!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very Happy with the Defender Series Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very happy with this case. I tried a lower end one, but found it too hard and noisy. This case has a solid feel, but does not have a hard plastic feel, nor is it noisy when you put it down on a surface. If you want solid protection, this is a good choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best case ever

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tough case, I’d buy it again and again. I love it because if you break it they’ll see no you another

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A case for one who damages iPhones easily

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am the type of person who is very hard on mobile phones. I tend to drop and damage them very quickly. I bought one of the new iPhone 13 Pro and knew that I needed the most protective case made. This case is it. I am sure that it will be able to guard even me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case keeps phone nice and protected. I like the holster as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Saved by the case!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t afford not to have this product on my phone! My phone still worked after it was ran over by 3 vehicles. The only damage to the phone was a broken camera lenses! Love this product!saved by the case

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Perfect As Always

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s exactly like every other Otterbox Defender I have owned for every other phone I’ve owned: perfect. Others complain that it is not compatible with wireless charging, but that is irrelevant to me.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox protection and peace of mind

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection Otterbox gives me for a $1200 device. Wish it came with a tempered glass screen protector but those are easy to get separate. I am clumsy so a must have while still keeping the phone small.

    I would recommend this to a friend