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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 573 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers often highlight the excellent protection offered by the Defender Series Pro Hard Shell, along with its good fit and build quality. Some appreciate the grip and the inclusion of a belt clip. However, a few customers have concerns about the bulkiness and price, and some miss the inclusion of a screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 573 reviews
  • Rated 5 out of 5 stars

    phone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otterbox phone case is the highest quality that my company has found.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Case there is !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , keeps my phone well protected while still being lightweight .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Beautiful cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this case for every single one of my iPhone products and I love it , so protective and very professional looking

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Working Well, as Expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox was purchased for a phone to be used working in an outdoor environment with high potential for shock, dust, and water damage. So far it has done a great job protecting the phone. It has a few scuffs so far, but the phone is still in perfect condition. Putting the case on the phone was easy, as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Aways Protecting and sporty

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otter box for years! Love their product. Keeps my phone safe and Secure without restricting usage

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Does a great job protecting the phone at the farm.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong and sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, clean, very protective while maintaining a low-profile design. Perfect as a work phone case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box defender pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great protects my s25 ultra really well

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case !

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my phone well protected. Very clumsy and drop my phone a lot- nothing wrong phone thank to protection from the case .

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I bought this so my son won’t break his phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got a new phone for Christmas so I bought him a case for his new phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Solid case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its honestly a really solid case. Like. If I drop this I feel at ease because its a hard case and has alot to stop any cracks from happening. Even the cover for it helps me alot with the ease of taking it out and putting it away while at the construction site.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Favorite Otterbox Case

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly on my iPhone. Dropped my phone the next day after putting it down and phone stayed in-tact without any external damage or internal issues. Definitely recommend if you like keeping your phone clipped on your belt at work or anywhere you go. Stays nice and tight on clip, assuring no fall issues while moving around rapidly for miles at a time. Best phone protector I have ever bought using my hard earned money. Definitely my favorite.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable phone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one for my phone. It protects the phone awesome and is extremely durable.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case price is a bit much up front, but they last forever and work very well. My previous case lasted about 2 years, and I have dropped my phone dozens of times with no damage. Otterbox is the only brand of case I’ll ever buy (plus it came with a rockin dad belt holster so that I can show how hip I am)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and very sturdy. It was easy to put on the phone and I am glad I purchased this product.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    A MUST HAVE!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Otter Box phone protector. I had my last one for over 6 years and it held up great! OtterBox is the only phone cover I will buy. It keeps your phone safe, how can you spend so much for a phone and not protect it with the best cover you can get?

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great shell for phone. keep up the good work thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case very sturdy best case I’ve ever had

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Appropriately named

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beefy but provides the additional protection I wanted and need.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Is the ONLY ONE!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox Is the ONLY phone protector I've used in the history of me owning phones. I run &/or walk everyday and often drop my phone and my phone has never broke. I am clumsy and drop m phone all the time even when I am not running.

    I would recommend this to a friend