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Customer Ratings & Reviews

Your price for this item is $39.99
The comparable value price is $79.99

Customer reviews

Rating 4.8 out of 5 stars with 438 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers enjoy the Defender Series Pro Hard Shell case's excellent protection and secure fit for their Apple iPhone 15 Pro Max. Many appreciate the case's sturdy build quality, easy grip, and available colors. While some find the case slightly bulky and lacking MagSafe compatibility, the overall positive feedback highlights its effectiveness in safeguarding the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 438 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases are a standard for me and my families cell phones. They offer excellent protection, ease of use and great functionality. It’s nice, just having the peace of mind that your phone is encased in a high level of protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone case, can drop your phone anytime and it’ll be safe thanks to this otter box. I also use it as a wallet for my cards and I’d. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing product. I purchased my brand new IPhone 15 Pro Max, walked out of the store and drove straight to Best Buy to purchase the OutterBox Defender Series Pro Hard Shell and put my phone right into it. Now I feel safe and protected with my investment on my new phone and I could not be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. I’ve dropped my phone and no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    AMAZING CASES ! HANDS DOWN !!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great build quality for an outdooor enthusiast looking for superior protection for my iphone 15 pro max ,they were on sale so i bought 2 :)

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Strong phone case !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong case ! It fits my phone perfectly Dropped phone from moving car ( not on purpose) and it didn’t break

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent phone case, I only use Otter Box on my phones, it’s trusted and keeps my phone safe, even if it’s dropped by accident or a tumble off the table. It’s safe. Definitely recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love My Otter Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is no better protection for your IPhone. I would recommend this product 100%. As added protection I would install a screen protector. I have dropped my phone several time and have never damaged it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Real protection with this Otterbox defender series

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Dependable case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Sturdy and very well protects phone. Repeat otterbox owner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case, not puffy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, I have been using otter box for years, and their design and feel has only gotten better over the years. This is the defender model, but it’s not puffy or pulls your pocket inside out when you pull your phone out. Slim design, I wish they had more color options.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox with holster and kickstand

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my experience without an otter Box your $ 1000.00 investment turns into an expensive paper weight that will have to be replaced/Repaired Taking time out of your already busy schedule So cut to the chase and make a smart decision and save time and money on this vital addition

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High quality case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using OtterBox Defender iPhone cases for many years and for the most part have been reasonably happy with them and support from OtterBox. This one is does a good job and is slimmer than the more rubbery Defender on my iPhone 8 Plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best drop protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been buying this same brand for years and they are the best case for phone drop safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only case I get to protect my phone. Quality and price is great.

    I would recommend this to a friend
  • Cons mentioned:
    Magsafe compatibility

    Rated 3 out of 5 stars

    It just works.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you see is what you get with otterbox cases. Rubber layer is a bit stretchy and has no magsafe comparability.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Hello! We apologize for any confusion or inconvenience. The Defender and Defender Pro Series case are compatible with wireless charging, but do not contain magnets in the case. Therefore, they will not adhere or "snap" to MagSafe charging stands and accessories. Should one be looking for a case with the rugged protection of the Defender, but also with MagSafe (magnets in the case) the Defender XT is an excellent option to consider! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any further questions! OtterBox

  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    If you look in left upper and the right lower corn

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But it put bubbles in my screensaver. Now my screen saver is no good.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Omar! Hello! We apologize that you have experienced a lack of adherence issue with your screen protector. We have an amazing warranty and we would be more than happy to get you a brand new screen protector to alleviate this issue. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Rated 3 out of 5 stars

    Could use some improvement

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, like the case, I see only one problem the case only snaps extremely securely when it’s flipped in words with the face is facing toward the backing of the case

    No, I would not recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Bulk, Screen protector

    Rated 5 out of 5 stars

    Excellent, FYI, no front screen protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an otterbox defender on my iphone 6s plus in past and upgraded to this phone. Got this over the clear design (Otterbox defender XT) version since drop test from non sponsored youtube video reviews & further investigation showed this was the superior & similar to my iphone 6s plus case. It doesn't have a front screen protector like my old one above so you need to buy a separate one if you desire this same feature. Overall, very satisfied with product. Feels less bulky in length compared to my old phone case above & still doesn't slip out of hand easily. Definitely recommend getting this for those looking for super durable protection.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection
    Cons mentioned:
    Magsafe compatibility

    Rated 5 out of 5 stars

    9/10 because is missing MagSafe.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case odds perfect for protection, you case is included in plastic then a layer of rubber for absorption. The rubber is a premium extremely grippy texture. The only thing that’s hurting it is not having MagSafe since my charger is a 3 in 1 MagSafe charger, It doesn’t get better than this.

    I would recommend this to a friend