Customers find value in the Defender Series Pro Hard Shell for Samsung Galaxy S24 Ultra due to its protective qualities, comfortable fit, and overall case quality. However, some customers feel the case is expensive and somewhat bulky, and some have expressed disappointment over the absence of a screen protector.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 553 reviews
Pros mentioned:
Protection
Rated 5 out of 5 stars
A case designed for durability.
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very protective case. I have had it on my s24 ultra from day one. I work in a warehouse and this case really comes in handy when it comes to dropping it frequently. When iI take it out of the case to check for cosmetic damages there are none. And i have dropped my phone alot in that warehouse since getting my phone and this case on January 31st. If you can get this case I highly recommend it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's OTTERBOX... what more should I say?
Its a great quality and a reputable brand. I struggled for a moment to try to open the case to insert my phone, but reading is fundamental, and the instructions were pretty clear once I read them! I believe that it will protect my investment.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Needed new holder as new phone did not fit. Same as before stays secure and clips to belt for easy access. Also paid reduced price as phone was last years model.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone is a great unlocked option. I use it with cricket. Great camera and speaker sound it also comes with a minimum of 256gb memory...i purchased the 512gb for extra space. Over all is a great phone the best or one of the best in the market.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really a grear phone. Have owned several Samsung phones and I have to say this by far is the best. The cameras are phenomenal and the sound is really improved. Still learning the AI features.
This reviewer received promo considerations or sweepstakes entry for writing a review.
By far one of the best products or maybe THE best product ive ever purchased from my best buy retailer, i am more than amazed on what this device can do.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was worried about it beimg too large and clunky but after a day or two, you get used to it. Of course, you cant beat the reliability of otterbox and the peace of mind it gives. Only one star off, since this case does not work with popsockets.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Slim, easy to clean, but the hardcase under the outer shell broke in about three months, and the area in which the pen is stored always seems to slip off the case
Avoid for the s4 ultra at all costs. You will have
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dropped my phone onto my bathroom counter top. . .not the floor. . .the counter top.
Possibly 1.5 ft of drip distance.
I guess it hit the corner just right becuase i have had this expensive phone and case for 1 month and now i have a beautiful cracked screen. It doesnt protect the entire phone like the actual "box" did back in the day. Seems this too has fallen the the qc wayside.
It felt like garbage but i had used otterbox in the past so i trusted the source.
Garbage. Look elsewhere.
Not sure where these great reviews are coming from these days.
Hello Nathan! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Cons mentioned:
Bulkiness
Rated 1 out of 5 stars
Defective Product
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I've owned this product for a few months now. And the side clips worn down and the phone is no longer secure 2 the belt case.
Hello! We are so sorry to hear you are experiencing an issue with your belt clip holster. Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty!