Customers are positive about the Defender Series Pro Holster Case's protection, fit, ease of use, and quality. Many appreciate its good grip and compatibility with wireless charging. However, customers are negative about the lack of a built-in screen protector and some find the case pricey and bulky. Concerns were also raised regarding the durability of the belt clip.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 684 reviews
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Best Protection for the Galaxy S10!!!
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A perfect fit for the Samsung Galaxy S10...Almost a year and a half later, and after several drops, it is still protecting my smartphone.
No, I would not recommend this to a friend
Pros mentioned:
Grip
Cons mentioned:
Slippery
Rated 5 out of 5 stars
Great case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case is a total of 4 pieces. 3 make up the case and the fourth is the holster. Take your time putting it on. It goes on in stages if your rough with it, it will break.
I would recommend this to a friend
Pros mentioned:
Grip
Cons mentioned:
Slippery
Rated 5 out of 5 stars
phone case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the otter box cases. This one is durable and have a "gripping" feel -- not slippery like many other cases.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Well made case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits Galaxy S10 perfectly. Has all corners and edges covered, so you feel confident the phone is safe inside. Even can use wireless charger with this case.
This review is from OtterBox - Defender Series Pro Holster Case for Samsung Galaxy S10 - Purple
I would recommend this to a friend
Pros mentioned:
Grip, Protection
Rated 5 out of 5 stars
Great Case for cell phone!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love OtterBox Defender Series! Protects my Husband's cell & helps with grip of holding on & just in case he drops his cell.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Screen protector
Rated 4 out of 5 stars
Good case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Probably not as bullet proof as my old S7 Otterbox but with touch screen technology there is not screen protector. Still a quality case and should provide protection for all but a direct hit on the Gorilla Glass screen.
I would recommend this to a friend
Pros mentioned:
Ease of use, Protection
Rated 5 out of 5 stars
This product keeps the phone like new.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have had several of these cases. They keep the phone from getting scratched and with it's holster, makes it easy to use no matter what I'm wearing.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Screen protector
Rated 4 out of 5 stars
Not what they used to be, but still good
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The protection for the phone itself is great, but since they no longer have a screen cover they are not nearly as good as they once were. My s8 was the first phone that ever had 1 crack. Otterboxes were much better protection before the 8.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Great otter box for phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this for my Samsung Galaxy s10. Fits great and looks good too. Very pleased with it and the protection if affords.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Screen protector
Rated 4 out of 5 stars
Good protection for cell phone!]
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case seems to offer good protection for the cell phone but does not have a screen protector. I find it very difficult to take the case off of the phone but trying to figure out how to make this easier. Would recommend.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Rugged
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am hard on just about everything. Glasses, shoes, cell phones, etc. I purchased this Otter box because it appeared rugged, which is what I need. There were other similar cases that cost less, but I didn't consider them. In protecting a 1500 dollar phone, or even a 300 dollar phone, it just wouldn't make sense to skimp on money. The only thing I wish it had was a tab on the case end to put a lanyard through. Nonetheless it still gets 5 stars because I have dropped my new phone a couple times and it remains undamaged.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Clip
Rated 5 out of 5 stars
Phone case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Durable, protects your phone. Just dont wear it where it will get caight or the clip will break.
I would recommend this to a friend
Pros mentioned:
Ease of use, Protection
Rated 5 out of 5 stars
Worth the money!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Protects the phone screen for accidental drops. Very easy to place on the phone and well worth the money for it’s quality.
I would recommend this to a friend
Pros mentioned:
Grip, Protection
Rated 5 out of 5 stars
Nice protection cover
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install nice grip good protection light weight holster provides a alternative to carrying phone in pocket
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 4 out of 5 stars
Good for protecting phone
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great case for protecting your phone if you tend to drop a lot. Downside is it is bulky and the clip is useless for me so I removed mine so the cover can still be used to help protect screen.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Good protective case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Definitely have dropped my s10 a few times already. It protects my phone and I can wirelessly charge without removing case.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Screen protector
Rated 3 out of 5 stars
Holds phone well, but pricey
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It does a good job of holding the phone in the holster and providing a cushion around the Samsung Galaxy S10 I just got, but it's not as good as the one I got for the Galaxy Active S5 I had for years. This one does not provide waterproof protection and did not have a screen protector as the old one did. Also, the cover tabs for the USB connector and earphone jack are harder to close than I like. Getting the phone into the holster can be a problem, too, because your shirt or jacket may get caught in the bottom of the holster. Once snapped in place though, it holds well.
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi ts48,
We're so sorry this Defender Series Pro case isn't checking off all your boxes. Historically, the Defender has never been tested to be waterproof. The good news is it still protects your phone from dirt, debris, and intense drops.
As for the stubborn jacks, new cases require a period of consistent use to 'break things in.' It may be a little tenacious at first, but it should warm up after a few weeks. In addition, we want to make sure you're having a seamless holster interaction. Give us a call at 1-855-688-7269 and we'll give you some great tips and tricks that should restore that sturdy side security!
Best, OtterBox Customer Service Team
Pros mentioned:
Protection
Cons mentioned:
Price
Rated 4 out of 5 stars
Great protection
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
keeps your phone nice and protected. I work in construction and drop my phone all the time and never have had a phone brake with defender cases.
I do think it’s a bit pricey.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Stylish yet protective
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
A stylish design yet its protective plus isn't a bulky case. It is a little pricy but you want to protect your new phone.
This review is from OtterBox - Defender Series Pro Holster Case for Samsung Galaxy S10 - Purple
I would recommend this to a friend
Cons mentioned:
Screen protector
Rated 5 out of 5 stars
Ottebox Defender no for Samsung S10
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Otterbox Defender is my go to cell phone protection; however, since the Defender no longer includes a plastic scren cover it doesn't work well on the Samsung S10. The S10 has the rounded edge screen. When you add a screen an adhesive protector the hard sell on the Defender causes the edge of the screen protector to raise up. Hence, the Defender was no longer viable for use on the S10. The Defender was replaced with a clear leas bulky Otterbox case.
This review is from OtterBox - Defender Series Pro Holster Case for Samsung Galaxy S10 - Purple