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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 114 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers are satisfied with the Defender Series Pro XT's protection and compatibility with MagSafe accessories. Many appreciate its slim and lightweight design, finding it easy to handle and comfortable to hold. While some find the price high, the overall positive feedback highlights the case's protective qualities and convenient features. A few users noted the case's smooth surface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 114 reviews
  • Pros mentioned:
    Protection, Weight

    Rated 5 out of 5 stars

    OtterBox Defender Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy case, not too heavy, great protection for iPhone 12.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    IPhone 12 case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Lightweight and not bulky in the least bit

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Size

    Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Not too bulky. Great protection for work and gym.

    I would recommend this to a friend
  • Pros mentioned:
    Feel

    Rated 5 out of 5 stars

    Goated Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a case from the apple store and payed $60 and it literally lasted me only 3 months before it started tearing and ripping. This case is amazing, feels great, and it’s value is better than buying one directly from apple. I recommend if you have a 12 Pro

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing case!! Protects well and doesnt look too bulky

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe, Protection

    Rated 5 out of 5 stars

    Otterbox MagSafe case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with MagSafe products. Great protection

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial concerns with this were the case being too slick compared to the standard otter box defender I’m used to and it not providing as much protection. After a few months of use these points haven’t been a problem, and it connects/charges via MagSafe without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Tuff Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son got a new phone so I picked this up for him because he is super hard on phones and the Otter Box is a super tuff case. The Otter Box Defender did a great job on him last phone, hopefully we'll have the same luck with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Best choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box by far, is the best case for iPhones. Upgraded to the 12pro dropped it a couple times already! The otter box did its job! No damage or issues! Definitely recommend this product over any others

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in looking for a different brand cover but after talking to one of the sales people I ended up getting a otterbox instead. I’ve already dropped my phone more times than I care to admit and it’s done a stellar job so far!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality! Great product! Definitely buy it if wanted! The case holds up great! I dropped my phone a few times and the case and phone held together. So I think it’s worth the buy!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Just like my previous Otter Box for my previous iPhone XS. This new Otter Box for my iPhone 12 Pro is awesome. Fits perfectly. Works with all of the phone’s buttons and multiple camera lenses.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Otter box case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box has been making solid phone cases for a while and after owning several over the years I can say that it will protect your investment.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone great!! It looks great as well and no difficulty using the buttons, was a little tough to put on, but to be expected with a case like this. I love otter box products.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great iPhone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can't go wrong with OtterBox Defender Series cases. They are the absolute best !!!! You never have to worry about dropping your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 4 out of 5 stars

    Defender for 12 pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my new 12 pro. Seems less beefy than the prior generation defender series. No problems with using the MagSafe charger that I bought for the 12 pro.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Best case yet!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case I’ve found for my phone. Has rubber edges for a sure grip and much lighter than the Defender case. Very durable as well. I would definitely recommend this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a PITA to get on the phone, due to the layers of protection; once on there, though - it’s legitimately great protection for a phone

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Car safe!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one of these for my iPhone X. I dropped it and a car ran over it...no damage! This one is less bulky, but I’m sure no less sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Good Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. protects phone and works with mag safe chargers. The only issue is you have to order the belt clip if you want it but at least there is no charge for it.

    I would recommend this to a friend
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