Customer Ratings & Reviews
- Model:
- 77-80949
- SKU:
- 6450259
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are satisfied with the Defender Series Pro XT's protection and compatibility with MagSafe accessories. Many appreciate its slim and lightweight design, finding it easy to handle and comfortable to hold. While some find the price high, the overall positive feedback highlights the case's protective qualities and convenient features. A few users noted the case's smooth surface.
This summary was generated by AI based on customer reviews.
OtterBox - Defender Series Pro XT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love OtterBox - Defender Series Pro XT iPhone case.
I would recommend this to a friendOtterBox Phone Cover
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard, sturdy protective cover. Very easy to install.
I would recommend this to a friend- Pros mentioned:Size
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how it is skinnier than the regular defender. I don’t like how the case is not rubber like the Defender. It slips way to easy.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series XT with MagSafe! We appreciate your feedback about the grip provided by that case, and we'll be sure to get your thoughts passed along to our design team. If you run into any issues with your replacement screen protector, please call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
iPhone cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter cover it was kind of hard to install at first
I would recommend this to a friend- Cons mentioned:Case grip
Too slick
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back was too slick for me (I’m used to the silicone defenders). Also didn’t feel like there was enough of a camera lip
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Defender Series Pro XT! We appreciate your feedback about the grip of your case, and we'll be sure to get your thoughts passed along to our engineers. If you're looking for a case with a bit more grip, we'd suggest checking out our standard Defender Series Pro case as it has a grippy outer slipcover. Keep in mind, our standard Defender Series cases are not designed for optimal performance with MagSafe. If you have any questions, feel free to call us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
- Cons mentioned:Price
SLIPPERY BACK AND EXPENSIVE
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ive had a few Otter Box defender cases on my previous phones and they have been great durable protective cases with rubber back covers. This case should not have the defender name associated with it. It is a thin plastic case with no rubber back cover. this case seems to offer limited protection and is slippery without the rubber cover. I returned the case and got a regular defender case without mag safe. Also the price is too high for what it is
No, I would not recommend this to a friend - Pros mentioned:Size
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been using the Otter Box cases for many years and I was very disappointed with this case. I do not feel like this case would protect my phone. It’s a very thin case and it leaves the camera exposed. Not worth the $70+ purchase. I purchased the Otter Box Series Pro Case - thin but a much better feel and the camera is not exposed.
No, I would not recommend this to a friend Poor quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Accidentally dropped on pavement and my phone outer shell dented so no I don’t recommend
No, I would not recommend this to a friend- Cons mentioned:Case grip
Not Happpy with Case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy difficult to open! Only choice was black so does not stand out when I am looking for my phone. Will have to find a good sticker to help with that! Need more colors!! I feel like the box is not tight enough for the phone as it does not recognize a swipe. Sometimes it takes me 6-7 swipes before it will open.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not happy with your Defender Series Pro XT with MagSafe! We appreciate your feedback about the difficulty opening the case, and we'll be sure to let our design team know about your experience. It's odd to hear that you're having trouble with the screen of your device, as this case keeps the front open for direct access to your screen. If you continue having issues with that, feel free to call us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine for my teenage son. We’ve always keep a case on his phone, so far he has broken any of his phones.
I would recommend this to a friendtoo expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.found a cheaper price on offer up, got for half the price
No, I would not recommend this to a friendEhhhh
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a huge fan. Very very bulky and not fit for the hand.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We're sorry to hear your Defender Series Pro XT case wasn't a good fit for you. We'd recommend picking up one of our thinner cases, like the Symmetry Series+ with MagSafe. This OtterBox is a slim one-piece design that's fully compatible with the MagSafe feature on the latest iPhones. While being thin, this product is up to the task of safekeeping your device. Feel free to give us a ring at 1-855-688-7269 with further questions or comments.
Best,
OtterBox Customer Service Team
Pursuit case rebranded. Not a defender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a rebranded Pursuit case, and that case stunk. Otterbox shouldn’t be calling this a Defender. Will be returning
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We appreciate the candid feedback, though we were certainly sorry to learn that you've such a low opinion of the Defender Series Pro XT case. Although this particular model does vary from our standard Defender Series in order to accommodate Apple's MagSafe accessory ecosystem, you can rest assured that it will be up to the challenge of helping to keep your iPhone safe from harm. Regardless, it appears your plan is to move on, but if you have any questions about our other options, please feel welcome to give us a call at 1-855-688-7269 and we'll always be happy to talk shop!
Best,
OtterBox Customer Service Team
Not scratch resistant at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box case will work but will all be scratched up less than a week of use.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Defender Series Pro XT with MagSafe! We greatly appreciate your feedback about the scratches on your case, and we'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to give us a call at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team