Customer Ratings & Reviews
- Model:
- 77-85618
- SKU:
- 6471512
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the Defender Series Pro XT's protective qualities and its compatibility with MagSafe chargers. Many appreciate the case's high-quality construction and snug fit, although some find it challenging to install and a bit pricey. While the case offers excellent protection, a few users noted that it adds some weight and bulk.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ease of use
Hard to put but phone is very safe
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always have to buy from otter box but this one is so hard to put on the phone. But I’m sure my phone is protected
I would recommend this to a friend - Pros mentioned:Fit
I phone protector
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfect for the phone. Very durable! Fits nicely on phone!
I would recommend this to a friend - Pros mentioned:Protection
Great case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great. Highly recommend if you have a physical type job.
I would recommend this to a friend - Pros mentioned:Protection
Otter box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box is the best protection for people rough on phones.
I would recommend this to a friend - Cons mentioned:Ease of use
Otterbox
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Too soon to tell. A little difficult to install but Best Buy person helped to install
I would recommend this to a friend - Pros mentioned:Design
Great phone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case definitely worth the money and sleek design
I would recommend this to a friend - Pros mentioned:Case quality
A sleek fit.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very sleek fit, fits snug in pocket. No complaints.
I would recommend this to a friend - Pros mentioned:Protection
Otterbox
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case that provides a lot of protection!!
I would recommend this to a friend - Cons mentioned:Price
Outer Box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Typical outer box, simple but does the trick seems expensive
I would recommend this to a friend Beyond Military grade
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a strong case! Dropped it from my truck window and it only had some plastic rip up. I use the Otter Box Mag safe wallet with it. notification switch slot a little small but that's my only downside.
I would recommend this to a friend- Pros mentioned:Protection
Otterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection but thick and heavy. Not good for small hands
I would recommend this to a friend - Pros mentioned:Protection
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Just want I needed to protect my phone.
I would recommend this to a friend Worth the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This isn’t my first Otterbox case but have always bought the regular ones with the rubber feel. It’s a good product offers protection without making my phone awkward or bulky. I only gave 4 star’s because it doesn’t come with the stand, they give you a promo code for a “free” stand but charge $10 for S&H.
I would recommend this to a friend- Cons mentioned:Bulkiness
Not worth the money, customer service questionable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Box itself is great but the lower part that is supposed to protect the charger port fell off within minutes. Spent hours trying to somehow connect it again but it’s not working. With this issues I would say spending close to $70 is not worth the money. We had Otter boxes in the past for iPhone 7s and we loved them. This one is either not worth the money or we had a defective item. Called CustomerService and they said if I want a replacement I need to pay for shipping and processing fee. In my eyes not the best customer service. I just spent $70 on something that broke within hours and you want even more money from me to fix it. Just not right!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the damage to your Defender Series Pro XT with MagSafe! We appreciate your feedback about the port cover, and we'll be sure to let our design team know about your experience. If you decide you'd like to get your case replaced, feel free to call us at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Great Case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case, this case is one of the best cases for iPhone. The warranty Otterbox provides is unbeatable in the industry.
I would recommend this to a friendGood Cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cover is deep enough to protect the face of the iPhone. It’s also rough enough to grip when taking pictures.
I would recommend this to a friend- Cons mentioned:Bulkiness
Otterbox is trash
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this otterbox 5 months and my iPhone 13 is shattered! The back side is in pieces. I will never purchase another one again
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Defender XT case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is thin and doesn’t have the rubber layer in comparison to the Defender but it is the trade off for MagSafe. It is a two piece case. The locking frame seems kinda flimsy but it locks the phone in. the entire back and sides are smooth, so don’t expect that grippy rubber feel.
I would recommend this to a friendSmooth finish
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Swapped for a different Otterbox. I’m clumsy with spine & nerve damage and drop things all the time. Need the rubbery grip from other iterations.
I would recommend this to a friendCompact protection with maximum protection
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is not as bulk as other max type cases. Front face edge protection removes worries of possible damage. Lightning plug minimizes dust or foreign defies concerns.
I would recommend this to a friend