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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 710 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Pro XT's protective qualities, secure fit, and MagSafe compatibility. Many appreciate its ease of use and the grippy design, while some find the price to be a significant drawback. Positive feedback also highlights the case's lightweight yet durable construction. A few users mentioned issues with charging and the lack of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 710 reviews
  • Pros mentioned:
    Build quality, Magsafe compatibility, Protection

    Rated 4 out of 5 stars

    Durable Case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A really reliable case, works really good with the MagSafe technology and completely protects my phone! Only down side is that it doesn’t have a screen protector built in.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Sexy Black Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was struggling to put it on at first and thank God I didn’t scratch my phone. Once it’s on, Lord it is sexy! I haven’t own a black phone case for so long, particularly OtterBox case. The hard plastic and silicon layers provide the ultimate protection surrounding your phone like no others, making it a bit heavier when you hold it for a while in your hand. Upon reading and watching a gazillion videos and reviews, this case was my final verdict and I love it, plus, I got it on sale!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Pleased consumer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My phone has been put through a lot and withstood everything I put it through. My only recommendation would be to also purchase a lens protector. I had one, but ignorantly did not use it. My phone fell on the corner of my desk chair leg (above the wheel) and it landed just right on my camera lens, which is now cracked.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 4 out of 5 stars

    Good protection.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent grip, good solid protection. Buttons are a bit stiff, but maybe will soften over time. A bit difficult to put on, so don't buy if you take your case on and off a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Installation difficulty

    Rated 5 out of 5 stars

    Otter box phone case for iPhone 13 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tight fit. Truly keeps the phone protected on all edges. It’s a bit tough to put on the phone, not impossible.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best cellphone case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone case on the market is one that not only looks stylish, but also provides great protection for your device. A high-quality phone case should be able to withstand drops, bumps, and everyday wear and tear to keep your phone safe and sound. Some key features to look for in a phone case for great protection include shock-absorbing materials, raised edges to protect the screen and camera, and a snug fit to prevent dust and debris from getting inside the case. Additionally, a durable construction and reliable brand reputation are important factors to consider when choosing a phone case that will provide the best protection for your device. Investing in a high-quality phone case may cost a bit more upfront, but it is well worth it in the long run to ensure that your device is protected and remains in pristine condition for as long as possible. I bought 4 Otterbox phone cases and my phones continue to look as good as when I first bought my phones!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Grip

    Rated 5 out of 5 stars

    Better. Stronger. Only Slightly Bigger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has found a way to improve on their Defender series case making it thinner than the OG case while still giving you confidence. I recently had to have my iPhone replaced and wanted to mske surw that my new phone had more than the last one. I’m very happy with my choice. This case has grippy sides, a hard back, and doesn’t add much bulk to my device.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Installation difficulty

    Rated 5 out of 5 stars

    Not pretty but does protect my phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 4 Otter Box phone and iPad cases all others being the defender. These things are rock solid. If you want to show off your phone, this isn’t for you. If you want top notch protection, you can’t go wrong with Otter Box. I just purchased an iPhone 13 Pro Max so choosing protection over aesthetics was a no brainer. I do wish they were easier to put on and take off but since I don’t change cases after it’s on, I can deal with that,

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Fit, Protection

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case. Fits nice and I feel comfortable knowing my phone won't get damaged if I drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Good for price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was good for the price when it was on discount. I am currently using it daily and the sides are good definitely has some problems in the back of being slippery but the side grips help minimize that incovenience. Does make the phone feel much bigger which I personally like but thats my preference. I do reccomend for people who want a smaller feeling yet rugged case compared the other otterbox cases

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Very good magnet force for magsafe charging

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly fit iphone 13 pro max. From what i can tell, The case does not interfere with magsafe charging (tested using 20W charger) it still charged the same rate when i charged it without case and the magnet sticks well on this case, it does not make you hurt your fingers or use the wire to remove it and does not get detach easily with minor movements, just right force of attachment and comfy grip. Definitely recommended for 13 pro max.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Port cover

    Rated 5 out of 5 stars

    Great Protection.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Works with magsafe and it saved my phone recently from drop on asphalt. The only complaint I have is that the little flap that you have to take out to plug it in came off in less than a month. That's been an issue with every OtterBox case I have owned. Other than that expected issue it's been a great case so far.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Scratch resistance

    Rated 5 out of 5 stars

    I would recommend this

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this case on my phone for the past couple years now and it has held up fine. Of course, there are scratches and nicks all over it but my phone is perfectly fine.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my case it’s strong and easy to use grips great on my phone I have dropped it a lot and it protects my phone from cracking a must just wish they had more girl colors.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best protection for iPhone 13 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve received many compliments on my otterbox case. ” Wow you have the best!” The Scratchproof looking cover will Protect my phone from any drops. When I went to charge the battery, I could not find Any place where the Plug(?) would fit. Later I found that the opening was covered, Nice amenity for my iPhone 13 Pro Max.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection and Style all in a slim design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every iPhone I have owned I have paired with a compatible Otterbox case. The latest iPhone 13 Pro Max Defender Series Pro XT Case with MagSafe works great. The slim protective design will keep your phone in new condition. I recommend adding a screen protector to keep your phone safe and looking good.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe compatibility

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not as nice as the non MagSafe Defender case. I had to return the regular Defender case and get this one in order to use MagSafe charging. It does not come with a belt holster but with the enclosed code they will send you a "free" one after paying 6 bucks shipping! also there is a small plastic frame that has to be removed from the front of the case in order to pop the phone into it. The instructions are not that clear about removing it. Also, more slippery then the non MagSafe Defender Case.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Fit

    Rated 5 out of 5 stars

    Otterbox, the only case you really need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always had OtterBox on all of my previous phones so when I picked up the iPhone 13 Pro Max it was a no brainer to get another OtterBox. Fitment is good as usual and the quality is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Grip

    Rated 5 out of 5 stars

    Great case, clearance price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tricky to install, but great case. Not too slippery, good grip. 4 year old 1st OtterBox gave out before iPhone did.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than last years case. Fit is much tighter. Last year the back plastic is not tight against back of iPhone; this dust gets in easily. This year is much tighter (probably because 13 iPhones are thicker). The case does make the phone much wider to hold. Group is decent. MagSafe is average. Works in car MagSafe accessories. Buttons are decent.

    I would recommend this to a friend
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