Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 710 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Defender Series Pro XT's protective qualities, secure fit, and MagSafe compatibility. Many appreciate its ease of use and the grippy design, while some find the price to be a significant drawback. Positive feedback also highlights the case's lightweight yet durable construction. A few users mentioned issues with charging and the lack of a built-in screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 710 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great fit

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone well and has raised edges to protect. It was kinda difficult to put the phone in but once in, it definitely feels protected. Yet to drop phone so unsure exactly how well it protects . Reviewing for iPhone 13 pro max

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    PRISTINE IPHOME 12 Pro Max!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protected my phone from crazy drops. No physical damage on original case. Just had to replace screen protectors. iPhone 12 Pro Max is still pristine taking off the case! Will order another because mine is breaking/chipping around edges.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Phone cover

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s fits on my iPhone perfectly and so smooth cover even your phone fall in the ground it didn’t break

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the phone case you need !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is really good easy to put on phone and pairs good with mag safe magnetic charger very recommended if you have multiple devices besides phone

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Excellent case, with no screen protector

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case, but no screen protector as in the past. Outterbox redesign their cases without screen protector, but with a slimmer durable case making it a lot easier to carry. I highly recommend It is a must for protecting an expensive phone. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe compatibility, Protection

    Rated 4 out of 5 stars

    Great IPhone Case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. Protects my phone and it’s very thin. Love the MagSafe capabilities. Only down fall is the place to silence the phone. I have large hands and can’t seem to trigger the phone in and out of silence mode. I have to use an object. Other then that I love the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Design and Protection

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe I’ve had this for over a year now, I have dropped the phone several times on hardwood floors and it has protected the phone completely from damage. Typically the height of drop is no more than 5 feet, but again, it has protected the phone completely. Only moderate increase in phone dimension allows the phone to be used and stored, almost as simply as an unprotected phone. Almost as completely; sometimes you have to give a little, but in this case, you get a lot of protection in return.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great Case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does an amazing job of protecting my phone and feels secured in my hands.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Great case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I would recommend it to anyone who wants protection without a bulky case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Port cover

    Rated 4 out of 5 stars

    Otterbox

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case & holds phone tightly. My only 2 complaints is that 1) the cover for the USB-C port already fell off from times that I have to open and close and 2) back of the case has no grip meaning it can easily slip out of your hand. Great protection overall for a slim case.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe compatibility, Protection

    Rated 5 out of 5 stars

    Great Apple case substitute

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently bought this to replace the Apple Silicon case. This offers much better protection within a relatively slim form factor. Love that it's MagSafe too!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    A Good iPhone Cover

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits snugly on the phone and has already shown how good it is in protecting the phone when dropped. The case has a cover for the charging slot that opens easily. The price was right!

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Slim protective durable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim protective case with heavy magnetic grip. Slip free case with durability

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Phone protection A+

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for my phone. Add provides the protection I want without bulking up my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OTTERBOX AWESOME AND EXPENSIVE

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as stated, I love OTTERBOX. The product awesome, the safety it gives my phone from damage isamazing. The price a little expensive but the warranty you get is awesome. Use it and see what I mean.

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 5 out of 5 stars

    Otterbox defender protection in a slimmer form!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Typical otterbox when it comes to their level of case protection. While I have always trusted the old school defender line, I typically didn't use them long because of the bulkiness. The Pro XT series really does give you their highest level of protection in a slimmer case. I work in the fire service and have had no concerns the few times that I have already dropped my device. The Magsafe connection is just as good as it was without the case, I have no reason to believe that this case interferes with magsafe accessories at all. My only gripe was that it was a pain to snap the case together after inserting my device, it really is secure once it is put together. There's definitely no reason to worry about your device coming out.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Saved my phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly and has saved my phone on several occasions

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Phone Case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is super snug on my phone which is obviously what you would want with an otter box. I would definitely recommend this to anyone who wants a sleek yet protective case. 10/10

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing case with great protection and warranty!

    |
    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is expensive. Dont get me wrong, but its worth every single penny cause you most likely wont ever have to worry about it breaking ever again. I have this case alongside the otterbox screen protectorand they both work great. Dropped it on concrete over 10 feet, fell in water, etc. This phone has been through the darkest parts of the earth and back withiut a single scratch. I love the fact that Otterbox has an unlimited lifetime warranty. If it breaks, just contact them, pay the shipping fee, and get a new one!

    I would recommend this to a friend
  • Pros mentioned:
    Build quality, Fit

    Rated 5 out of 5 stars

    Excellent Cover!!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Otterbox , perfect fit for my IPhone 12 Pro Max!!! A quality product from Otterbox!!! I wouldn’t use any other phone protector!! Long time Otterbox user!!!

    I would recommend this to a friend
Sponsored