Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 77 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

99%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 77 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Phone Protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox has been the only phone case I’ve entrusted to my many iPhones since I dropped mine once when I was using a different case and when it hit the floor, all went black. I took it for repair and it was pronounced “DOA”. I find the money spent is a great investment when protecting an expensive phone that is even more invaluable when you consider the photos and other personal information it contains. I tend to drop my phone at least once a week and I’ve yet to have any damage result when using an Otterbox. I think it’s the best protection there is!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the case. It fits well and it is cute. It went on well, but I haven’t had to take it off so I’m not sure how easy it will come off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Defender Series Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this Otter Box Defender series case for my daughter to help protect her phone. My husband and I have the same case (different colors) on our phones as well. Otter Box defender series cases are the only case I trust for our new iPhones. They hold up to ANYTHiNG my 10 year old/ construction working husband puts them through. I highly recommend this product!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Should have bought Otter Box the first time!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a different brand of phone cover. Within months I had dropped my phone and cracked the screen 3 times. I went to Best Buy hoping to find an Otter Box. I knew from my previous phone that it had protected my screen for many years. I found a really attractive cover (better than any I’d found online) and I am very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Installation ease

    Rated 5 out of 5 stars

    iPhone hard shell letterbox

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install, looks and fits nice on the iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Grip

    Rated 5 out of 5 stars

    Good protection

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Snug fit, good grip, a little bigger than the last case I had

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBoxes Keep Getting Better and Better!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case. Everyone knows Otterbox makes great cases to protect our phones but I'm used to the bulky version. I love the sleekness of this case as it doesn't poke out of my pocket with every pair of jeans I wear and it's not easy to dirty up. I recommend purchasing a screen protector to go along with this as it does not come with one. The wireless charging works perfectly as well. Super pleased with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Great investment to keep your phone safe

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work very well .. I am always dropping my phone. I have no worries when I do now. Very well protected. And I love I can see the color of my phone through the case

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    phone protecter

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good protecter of my new IPhone 16. I just wish they had it in blue, but the black on is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy case, proved itself day one

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought a new 16 over the weekend. The cases in the apple store didn't offer much protection. This was the only option best buy had on the shelf, and I'm glad they did. I put the phone in the case in the store with the help of geek squad. While getting into my car the phone came out of my pocket and hit the concrete. Not a scratch. The only drawback is the is NO screen protector, you have to buy that separate. Glad I bought that too, but for the price I feel like one should've been included.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection plus!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This adds so much protection. Bumping and rough handling isn't what I usually do to my iPhone, but it can happen and the cover will give me protection if something happens.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box Defend Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this case! I feel like this case saved my phone after it went through a complete cycle in my washing machine (with agitator). My phone still works perfect. I have also dropped my phone many times with this case and have had excellent protection. This is the only case I would ever recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Really really good phone case

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This is real good phone protector. You also can still see color on the back of the phone with the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iphone case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems protective when dropped and still fits in pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case brand has been my go to for years. Quality case great price

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protective case

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is more protective than I thought it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say about the outer box defender case one of the best? I will recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sensible

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a habit of dropping my phone. I feel this will help protect it.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Rugged Case Works Perfectly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protective case. It's obiously a little bulkier around the edges but it's super easy to hold with the notch on the bottom. I've dropped my phone with this case and there was zero damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this item for my Great grandson for his phone because the Last case didn't protect his previous phone and it broke when he dropped it

    I would recommend this to a friend
Sponsored