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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 270 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers highly value the Defender Series Pro XT Hard Shell for MagSafe for Apple iPhone 16 Pro Max for its protection, perfect fit, and exceptional build quality. Users appreciate the improved grip and MagSafe compatibility offered by the case. However, some customers find the phone case to be bulky, and a few have concerns about the camera cutout.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 270 reviews
  • Rated 5 out of 5 stars

    Outter Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case very durable reliable and easy to install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My iphone 16

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey and transfer process was terrible. Geek squad snd AT&T personnel couldn't fix it

    I would recommend this to a friend
  • Cons mentioned:
    Bulkiness

    Rated 3 out of 5 stars

    Bulky phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case feels bulky and the camera lens is awkward. Returned.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! While it sounds like you were able to take care of your case need via return to the original place of purchase, please know our Customer Service Team is happy to answer any questions you may have or assist you in finding the perfect case to meet your needs! OtterBox

  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and very good texture easy to find botons excellent buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cover. Doesn’t seem to wear around the rubber like parts as some others have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case for protecting my phone and doesn’t slip out of my hands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product as always quality that you come to expect with otter box

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Odd new feel

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, but I miss the previous Defender Case that protected the face as well.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad case but would be better with a built in screen protector

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Big, Clunky, Secure, but looks terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case today for my 16 Pro Max. After installing it, I've realized how dumb this design is with the cut out for the Camera Roll. Very unfortunate as I've had an otterbox/lifeproof for every single iphone I've owned. I guess I'll be getting an OEM Apple case as they found a solution that avoids having the cut out on the side

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      The new and improved designed cases work seamlessly with Apple's new camera control button on the Apple iPhone 16 line of cases. Our engineering team not only found that the new notch does not diminish the drop protection of the case, we also re-engineered these cases to be Drop+ 7x rated. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with any other questions or concerns you may have. OtterBox

  • Rated 5 out of 5 stars

    Great phone!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the bigger screen…so fast and absolutely love using this phone!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can show the beauty of the color of my phone. I can’t take a picture of it lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality for how light it looks. Def love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice firm case with a good sleek feel. I love how you can still see how your phone looks with the transparent back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been one of the best cases I've bought in a long time!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    16 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case but the back is super slippery and a finger print magnet way worse then any other clear case

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Richard! We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really recommend this case it is very stable. It is very comfortable and I really recommend It.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ole faithful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can never go wrong with Otterbox. All my old phones still look new because of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t go wrong with the otter ox! Few drops and no problems so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good choice.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it, don't think to much. Feel safe every day. 100% recommend.

    I would recommend this to a friend
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