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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 125 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Defender Series Pro XT MagSafe Hard Shell's protective qualities, high-quality build, and compatibility with MagSafe wireless charging. However, some users found the case challenging to install and slightly bulky, while others noted concerns about the fit. A few customers also mentioned needing a separate screen protector.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 125 reviews
  • Rated 5 out of 5 stars

    Great little cover!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on, and I have already dropped the phone multiple times and it's super clean!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective and slim!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protective but not so bulky like the usual case! Had it for my old phone, first thing I bought for new phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s otterbox what more can I say?

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has always been extremely good, I have a feeling it always will be too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Love the clear back so my blue phone shines through!

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Otterbox Nice Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case looks good and strong. Additionally came with insert for free holster. It adds size to your phone, but no issues for me to hold or use my phone. Great product! Definitely they need to offer more color schemes or for extra $10 offer you to custom choose your colors. But I am dreaming now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter be a hero.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love OtterBox! So durable and does a great job protecting my wife's phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox for the win!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always, always, always get OtterBox. It's the BEST phone case on the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox-Defender, worth it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and easy to hold. Nice quality and value for money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product worked great. Great value with ease to install on phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cant get much better than this. Bought 2 for new 14 pro max iPhones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Case is very Durable and Highly Recommended for the iPhone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I phone 14 case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only case available that fit my needs during the purchase of the new phone

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Protection-Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outter truly makes the best protection cases in the industry. This is my third Outter Case an the quality is outstanding.

    I would recommend this to a friend
  • Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Not ready for IPhone 14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this item. Even the rep in the store could not attach it to the new 1phone14 pro. Just did not fit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection case and its perfect for charging with magsafe

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Bulletproof case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well put case. You can stay calm knowing it will match the quality in case a drop occurs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that this case is extremely durable and I am still able to charge my device using my magsafe chargers. I feel like this has enough bevel to protect my screen from damage unless I drop it screen side down on something jagged. It does have a covered port to protect it from dust but you can open that cover in case you need to use your iPhone with the lightning cable. I strongly recommend this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it.it’s better than all my other cases from my other phones in the past

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    great case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case i has it also on my 13 promax, otterbox it’s one of my favorites products

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 3 out of 5 stars

    Fine case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, but a pain to actually get on the phone. For the price it may be better to purchase the frē case tho. It comes with screen protector and is waterproof. You will need to purchase a screen protector with this case. Also, it looks like there is a lanyard attachment, but no lanyard included.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're glad to hear you were mostly a fan of the Defender Series Pro XT case, though we have certainly heard some rumblings about the difficult install. That being so, we've created a YouTube video that goes through the best process for that. We'll include a link below in the event a reinstallation of your iPhone becomes necessary at some point down the road.

      And you are absolutely correct that if one is on the hunt for a fully-enclosed waterproof case, this would not be the thing. You are also correct about the lanyard attachment point that's built into this case, as well as how we do not include that accessory. Feel free to give our friendly Otters a call at 1-855-688-7269 with any further comments, questions, or concerns, and we'll always be happy to talk shop!

      https://www.youtube.com/watch?v=3_a4l6aGqdw

      Happy Holiday Season,
      OtterBox Customer Support OtterBox

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