Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $69.95

Customer reviews

Rating 4.6 out of 5 stars with 307 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the excellent protection and good fit of the Defender Series Pro XT MagSafe Hard Shell case. Many appreciate its MagSafe compatibility and the secure grip it provides, while also highlighting its lightweight design and high-quality feel. However, some find the case challenging to install and a bit pricey. The bulkiness of the case and the absence of a screen protector were also mentioned as drawbacks by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-307 of 307 reviews
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Strong case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice solid case and looks good, too! As seen in previous reviews, this no longer comes with a screen protector, but those can be purchased separately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE LOVE LOVE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case! Yeah it’s a pain to put on the first time but after taking it off and on a few times, it’s nothing to it! Love the bold colors!

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    OtterBox for IPhone 14 pro

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case fits well on my phone…………………..good.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Needs a little more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I think it's good protection but I'm concerned about the camera lens.

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Hard to install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is IMPOSSIBLE to put on. I do not recommend this at all. Dave yourself the headache.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there, Becca! So sorry to hear you had some trouble getting the Defender Series Pro XT case on your iPhone 14 Pro. Were you able to separate the case into two pieces before applying it to your phone? We'll provide a link to our installation video for you below that we hope helps. Please feel free to give our customer service team a ring at 1-855-688-7269 with any questions or if you need further assistance with this case.

      https://www.youtube.com/watch?v=3_a4l6aGqdw

      Cheers,
      OtterBox Customer Support OtterBox

  • Rated 4 out of 5 stars

    Lacking camera lens protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good protection on phone but needs protection on the camera lens.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read all the reviews and decided to go with this case. I purchased an additional screen protector because otterbox no longer has one built in. About a little over a week passes and I noticed the whole back of my brand new iphone 14 shattered. No clue how it happened. I reached out to customer service and all they said was they can send me a new case…thanks but No thanks. Definitely making the switch to lifeproof.

    No, I would not recommend this to a friend