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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 306 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers consistently note the excellent protection and good fit of the Defender Series Pro XT MagSafe Hard Shell case. Many appreciate its MagSafe compatibility and the secure grip it provides, while also highlighting its lightweight design and high-quality feel. However, some find the case challenging to install and a bit pricey. The bulkiness of the case and the absence of a screen protector were also mentioned as drawbacks by some users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 306 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Good protection, not bulky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the clear, not bulky case. Has already saved my phone from a drop.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otterbox iPhone protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice snug fit for durability. Not too bulky or flashy.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good case but expensive

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would be a 5 star case if it were $10 to $15 bucks cheaper. Otherwise it's a good case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case and used for over 3 years no problem. I recommend this case for great protection!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Best case for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the best case that you can own if you want a case that definitely gets everything done.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good So Far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits like a glove, a bit early to say how well it works, but it sure looks sturdy and good. I had another phone for years protected by OtterBox Defender case, kept that phone alive way past its expected life. A big bonus on this case is that it is not real big and bulky yet should provide awesome protection.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe
    Cons mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great MagSafe case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little hard to get on but it’s a great case and works well with MagSafe

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the same case for my iPhone 13 pro In terms of drop protection, it's an amazing case. I returned the phone in perfect condition 1 years later, and dropped it all the time. It's not too bulky either. Fits perfect, strong durable

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox-Defender Series Pro XT

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No doubt, I am giving this case a 5. Easy to install. The texture of the microprotector is rubberized and the back casing is super sturdy. I don't have to worry if I ever drop my cellphone protected by this item. It worth all the penny I had spent on this product.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Magsafe
    Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good grip

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grip around the phone is extremely “grippy” the clear back with magsafe works great. No fear of damaging phone when dropped. Works with a screen protector also. Only downside, its a hassle to get on

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent phone case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT phone case, just too much money, but I needed something good, since I paid over $1,000 for my iPhone 14 Pro-never thought I’d do that, but sadly had no choice lol

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great protection, not easy to put on or take off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers a great deal of protection and it's lightweight, but putting it on was not clear at all from the instructions. I was afraid I'd break my phone. It's not very easy to remove, either. Once you figure it out, it's easier to take on and off, but it's still a challenge. Basically, the two pieces do not actually clip together - the rubber on the back piece forms a seal around the lip of the front piece, and that's what holds it on. To apply it, you place the device into the back piece first, you lay the front piece on (starting with the charging port area), and you work the edges. Also does not come with the belt clip like other Defenders do, but it's the same price.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Sorry to hear you had a bit of a struggle with the initial install, but we appreciate you giving other folks some tips and tricks for the Defender Series Pro XT case. Although this model doesn't come with a holster, there are instructions on how to request one. Feel free to give our friendly Otters a call at 1-855-688-7269 with any questions, and we'll always be happy to chat!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a Great and safe case for any iPhone. Highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Durable Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year of use, this case is still standing strong. Even the charging port cover that usually breaks off on other cases is still intact. A little difficult to get on and off, but a great case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Must Buy for Parents

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product purchasing again with the new purchase of this iPhone 14. They last even when you drop it and you know you can help your family worry less when you give them this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth the effort

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was definitely difficult to put on my phone, but it fits well and I think will provide excellent protection. I purchased during a sale, otherwise I think it may not have justified its cost.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid protection even with dropping on cement streets several times no issue at all - very durable

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box Always

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case ever!!! Had one with the 11 and never had any problems with the case and makes the phone so much more protected… Love It!!! Worst part was trying to get the case on… Looks Great though!!! Thank You…

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Otter box case review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredibly durable, has kept my phone scratch free from countless drops. It’s also a very good grip for the phone as well, doesn’t slide at all. Otter box is definitely the way to go. Putting in on can be difficult however

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box - excellent protection for your iphonr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box Defender is my choice for multiple generations of cell phones. I have dropped them many times and the case provides full protection. It gives me peace of mind.

    I would recommend this to a friend
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