Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 361 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

98%
would recommend
to a friend

Customers are saying

Customers are impressed with the Defender Series Protective Cover's high level of protection and the variety of colors available. Many appreciate the case's snug fit and ease of use, while some find it slightly bulky and expensive. Positive feedback also highlights the case's quality and grip. A few users noted concerns about the screen protector and the lack of complete waterproof protection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 361 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox - Defender Series Protective Cover - Pink

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Defender Series Protective Cover for Apple iPhone SE - Pink Keep your phone secure as you travel the great outdoors with this OtterBox Defender Series case for the iPhone 5, 5s and SE. This protective case is made of synthetic rubber and polycarbonate, and it keeps dirt, snow and rain away from your device. A snap closure makes it easy to install this OtterBox Defender Series case on your iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    easy to install great protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection . like the belt holster, easy to install, all the buttons accessible and easy to work.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case for maximum protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides excellent protection for the cell phone,a little bulky but great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great iPhone cover

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my sister for her new iPhone. I have a similar one and really like the protection it affords. She put it on with no problems and also likes it very much. Not all the covers on the market, protect the screen like the Otter Box does and also provide shock protection in case it is dropped. When I get a new phone I'll be looking to purchase another Otter Box.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Fit, Protection

    Rated 5 out of 5 stars

    Durable and tight

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my mother's SE. Couldn't find a vas selection but it didn't matter, this was perfect. This is her favorite color. Just a little tight to put on, but that's a good thing; she's dropped it so many times with no damage to the phone whatsoever!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    A bit bulky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely has 5 start protection, the bulk makes me drop it a star. Overall great case though.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Tileking24,

      Sorry to hear that the Defender style is a little too bulky for your comfort level! While the extra layers can add a lot to ensure maximum security, we understand that this can make the case a little larger than usual. We might suggest taking a look at our Commuter series, which still offers incredible protection, just in a much slimmer style! The link below will show you an example right here on Best Buy, and if you have any further questions, you can just ring up our awesome Otters at 1-855-688-7269. They'll be glad to help!

      https://www.bestbuy.com/site/otterbox-commuter-series-case-for-apple-iphone-se-5s-and-5-black/6667737.p?skuId=6667737

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for work since I do construction. It has been keeping my phone alive from all the drops and dust but I hate that the clip scraps the rubber case every time I click it into position

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen

    Rated 5 out of 5 stars

    Otterbox=good product,trust to help protect phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox since 2009 to protect my iPhone 3 and it has done an excellent job of doing so. Because of this previous experience, I expect that this new one will do the same for my new phone; however there is an issue with odd spots when screen is in lock mode and the speaker "holes" on bottom of phone are not enclosed like my previous Otterbox which does concern me about lack of protection from dust, etc. on that part of my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Why look elsewhere

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox has never failed me anytime I pick up a new phone I pick up a new Otterbox case specifically for that device why look anywhere else to protect your phone from Falls keep your phone looking brand new OtterBox get the job done with the three layer protection case it does tend to add a little bulk but I'll take a little healthier looking case for the protection of my precious device

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 5 out of 5 stars

    Great protection when out in the weather

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the OtterBox for my phone because I often use my phone outside even when it is raining. I also wanted to have protection in case I dropped it. The pink color is easy to see, and not many people have it so it is distinctive. This OtterBox was a good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protective

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super durable and protective for our daughter! I feel safe letting her use her device with this case on it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase of the Otter Box. I like these cases, they hold up when the phone is dropped.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does a great job of protecting my phone. It has been dropped many times with no damage to my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great for my kid

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was perfect to protect my daughter’s starter phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection case for iPhone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my niece who drops her phone a lot protects it from cracking screen & spills

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Pretty Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is not obtrusive, nor ugly. I'm confident it will protect my phone if I drop it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Protects your phone.... works great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My otter box has never let me down. It protects my phone and serves its purpose well. I wish they'd find a way to make them a little less bulky, but I'll take bulk over a broken screen. It'd also cool if they could put designs on them or make them cuter someday too, but most importantly, they work great and do their job. Overall highly recommend this case. Holds up much better than the so called "life proof" cases. I had two of those fall apart. Definitely prefer the otterbox.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! Very good for the kids. Give the feel of an iPhone without the cell service

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great protector case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protector case, does what it’s supposed to do, great color

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    9 yr Old Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 9yr olds Apple SE. Fully protected..

    I would recommend this to a friend
Sponsored