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Customer Ratings & Reviews

Your price for this item is $29.99

Customer reviews

Rating 4.6 out of 5 stars with 76 reviews

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92%
would recommend
to a friend

Customers are saying

Customers are impressed with the Elevation 20.8-Oz. Thermal Tumbler's ability to keep beverages hot or cold for extended periods and its well-designed lid. However, some customers found the tumbler too large for their cup holders and noted that it can be prone to dents. The price point was also frequently praised as affordable compared to competitors. Despite some minor drawbacks regarding size and durability, the temperature retention capabilities remain a significant positive aspect for many users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 76 reviews
  • Pros mentioned:
    Lid, Temperature retention

    Rated 5 out of 5 stars

    Very nice insulated tumbler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw these OtterBox Elavation Thermal tumblers on Deal of the Day. I liked the look and design of the cup so we ordered 4 at the Deal of the Day price with intentions of giving them as gifts for Christmas. We got 2 in this aqua color and 2 in black. I have Yeti, and Takeya thermal tumblers and I like the OtterBox so well I kept one for myself. They are sleek, feels good to the touch, and keeps your hots hot and colds cold as long as the other high end thermal tumblers. I also like the lid design better than my other cups. I would reccomend anyonr to try these next time you are in the market for a thermal cup.

    I would recommend this to a friend
  • Pros mentioned:
    Lid, Temperature retention

    Rated 4 out of 5 stars

    Nice Design

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tumbler. Fits in cupholders no problem. Hot drinks stay warm for about 5 hours. Nice lid, however will leak slightly if tipped over thru vent hole. Heavy construction.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    OtterBox - Elevation 20.8-Oz. Thermal Tumbler - St

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ABSOLUTELY LOVE this! The only drawback is that it's NOT spill proof. Other than that, I've had ice stay in it and refilled steak times with cold drinks... and the ice was still there the next day! Another use... I used it for taking soup to work and it keeps it fairly warm until lunch. Because it has a plastic lid .. it doesn't keep it as hot towards the top though.

    I would recommend this to a friend
  • Pros mentioned:
    Lid, Temperature retention

    Rated 5 out of 5 stars

    Better than a Yeti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than a Yeti! Closed lid design works great and doesn't spill unless tipped straight upside down. The matte design on the outside also helps keep your grip better. Also a ton of different lids and things you can get separate to upgrade your tumbler for other uses. Overall works great for both warm and cold beverages.

    I would recommend this to a friend
  • Pros mentioned:
    Insulation
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Works Too Well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insulates insanely well - which is usually great, but has it's downsides too- like when I pour a cup of coffee, and by the time I get to work ten minutes later, it's still too hot to drink. Also to big to fit under our Keurig- but overall love it.

    I would recommend this to a friend
  • Pros mentioned:
    Insulation
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Works Too Well

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insulates insanely well - which is usually great, but has it's downsides too- like when I pour a cup of coffee, and by the time I get to work ten minutes later, it's still too hot to drink. Also to big to fit under our Keurig- but overall love it.

    I would recommend this to a friend
  • Pros mentioned:
    Lid, Temperature retention

    Rated 5 out of 5 stars

    Awesome tumbler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical with he plastic lid that it would keep beverages hot long enough. No problem. It works great. It also keeps cold beverages cold for an hour with no ice added. It’s as good as any I have tried and was a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Lid
    Cons mentioned:
    Cup holder compatibility

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is s great product. Just as good as the other name brand. Has a better lid than the other name brand. Got the tumbler at a great price from Best Buy. However it is not a perfect fit for my cup holders.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature retention
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Great, but watch out

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tumbler does keep your drink cold for hours, but it dents really easily. If you don't care too much about how it looks, it is a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature retention
    Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Best thermal performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lighter sheet metal but bigger void space makes the hot stay hotter longer. But will dent when filled and dropped on pavement.

    I would recommend this to a friend
  • Pros mentioned:
    Lid, Temperature retention

    Rated 5 out of 5 stars

    Better lid than the all stainless one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is great and the lid actually closes unlike the all stainless one that has a straw hole. Keeps my coffee hot.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    This cup is AWESOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice stays frozen over 12 hours with no refrigeration with this cup. It does not condensate, or get too cold or hot on the outside. Even keeps liquid cold without ice. This is probably the most perfect beverage holder made to keep your beverages cold or hot. I'd definitely get another.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    Great tumbler!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tumbler as it is the perfect size for the morning commute. Made hot tea at 7AM, drank half and left the tumbler in the car. At 4PM it was still almost too hot to drink.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall cup for my morning commute. A little too large to fit into my cup holders. Also, the cup has no positive traction so its easy to loose a hold of if your not paying attention.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there MiddleEarth,

      We apologize that this Elevation Tumbler seems a little too slick for your comfort level! The good news is that we have an accessory specifically built for those that are looking for a little extra resistance. Please feel free to follow the link below to check out our Tumbler sleeve, which should provide additional traction. Take a peek, and if you have any further questions, our friendly Otters are just a call away at 1-855-688-7269!

      https://www.bestbuy.com/site/otterbox-sleeve-for-elevation-20-tumbler-river-blue/5853757.p?skuId=5853757

      Sincerely,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    The best tumbler I've EVER owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple - coffee in at 7am and it stays PIPING HOT till its gone. Put 5 ice cubes in it and let it sit overnight - 12+ hours - ice will still be there next day! AWESOME! Worth every dime. In fact, I bought 4 extra for stocking stuffers this Christmas.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    Same great quality as their phone cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t want to spend the price of a Y_t_. The cup with the closing lid keeps coffee piping hot for hours. Better than the C o_ti_o brand coffee thermal mugs that I have. Definitely a great purchase and sleeves can be purchased for a pretty grip.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Another disappointed Otterbox product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I thought I would purchase this since I needed a new commuter tumbler. Well with the name Otterbox, you could never go wrong. I have purchase their phone cases, but the durability wasn’t up to par. But hey this is a trumbler and not a phone case. So why not. Yeah I was wrong...again! Yeah it leaks through the lids. So another disappointed product by Otterbox.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there TheRock98028,

      We're very sorry to see that this Elevation Tumbler didn't entirely hold up to expectations! We're bummed that your lid seems to be leaking, especially since we design the lids to prevent leaks as much as possible. Our Otter detectives would love to further examine to solve this mystery, so please feel welcome to give them a call at 1-855-688-7269, and they'll gladly launch an investigation!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    Keeps it hot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this for my coffee in the morning. I did buy 2, one came with a lid that you can close and the other didn’t. I wanted 2 with the closing lid but not sure why they are different. Besides that good mugs

    I would recommend this to a friend
  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    This has been a great travel mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I've been impressed with the quality of the cup, it keeps ice for hours and when I have coffee in it it keeps it hot! The outside stays at a comfortable temp and I really like the design.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature retention

    Rated 5 out of 5 stars

    Best travel mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially bought this because I loved the color, turned out to be the best travel mug I’ve ever used. Kept my hot cocoa hot for over 4 hours and also great for keeping cold beverages cold!

    I would recommend this to a friend
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