Customer Ratings & Reviews
- Model:
- 77-96175
- |
- SKU:
- 6589179
Customer reviews
Rating 3.5 out of 5 stars with 43 reviews
(43 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality3.6
Rating 3.6 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the high quality, easy installation, and protective capabilities of the Glass for Apple iPhone 16 Pro Max screen protector. Many found it simple to apply and effective at preventing screen damage. Positive feedback highlights its durability and ability to withstand drops. However, some users reported the screen protector shattering prematurely.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Installation difficulty
Rated 1 out of 5 stars
Difficult to install and $15 replacements.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was difficult. The plastic tray/guide is too flimsy and prone to misalignment and bubbles. Mine cracked within 3 months of regular use (not dropped). Warranty costs $15 to replace and ship. I will say that after 1.5months and the bubbles have disappeared, the glass is crystal clear and doesn't affect the clarity on the display. It was also smudge-resistant for the most part.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! Thank you for your feedback. Please reach out to our Customer Service team via chat if we can be of any further assistance.
Rated 1 out of 5 stars
Cracked from Tripod
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, the warranty replacement is almost the same prices as the protector now. I got this over a month ago and it already cracked from using a tripod after about 20 days of owning it. I couldn't take it back for a refund so I just bought a Zagg case because they don't give me any hassle for replacements.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you had a need to utilize our warranty. There is never a charge for the product, simply the shipping and handling to get your new warranty replacement to you. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
- Cons mentioned:Installation difficulty
Rated 1 out of 5 stars
Stay Away
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible screen protector, horrible way of installation
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
Rated 1 out of 5 stars
Screen cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was no tray to help seat the cover and it didn’t seal on the edges so it cause touch sensitivity to be off
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation
Rated 1 out of 5 stars
Only last about 4 days. Save your money
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed by geek squad and 3 days later it’s already shattered on the bottom. Very disappointing. Ottwebox quality has really gone down in quality. Should’ve listened to reviews.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced a break with your screen protector. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation, as we have a great warranty!
Rated 1 out of 5 stars
Terrible
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t even get the screen protector on. While installing the screen protector on my phone, I dropped it and it shattered. Literally table height.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
- Cons mentioned:Installation difficulty
Rated 1 out of 5 stars
Not Otterbox’s best work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not one to break a phone or screen easily and this shattered within the first week. Application process is also not fantastic. There’s better, cheaper options.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Scott! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Rated 1 out of 5 stars
Otterbox glass for iPhone 16 pro max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it cracked easily from my pants pocket to the floor very bad quality
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Rated 1 out of 5 stars
Application sucks
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this today, followed every instruction and it still didnt apply right. There were bubbles all through it that wouldnt come out. Literal waste of $30
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you experienced residual bubble issues after applying your screen protector. Please reach out to our CS Team via chat, and we are happy to help with this!
Rated 1 out of 5 stars
Otterbox non protector is more like
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality dropped phone 6” from floor and it cracked
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case.
Rated 1 out of 5 stars
Less than 2ft fall screen protectot destroyed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very durable . Disappointing. Never had an otterbox screen be so fragile
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Rated 1 out of 5 stars
stinks
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dropped phone from about 2 feet and it shatter. terrible.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this!
Rated 1 out of 5 stars
0 Durability
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It fall from my chair and broke in several parts i don’t recommended
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this!
Rated 1 out of 5 stars
Gone through three and cant get air bubbles out
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ive gone throught three of these trying to apply them to get air bubbles out and have had no luck.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear you are experiencing an issue with residual bubbles after screen protector application. Please reach out to our Customer Service Team via chat, and we are happy to help with this situation!


