Customers find value in the stylish color options and the integrated pop socket for added grip and selfie assistance. The case's durability is also praised, with users highlighting its protective qualities. Positive feedback focuses on the combination of style and functionality. No significant drawbacks were reported by customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 20 reviews
Pros mentioned:
Durability, Pop socket
Rated 5 out of 5 stars
Best for my needs
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case has both silicon inner case for cushion WHEN your phone falls, and hard outer case for durability WHEN your phone falls. You must have both when burying a case. The additional pop feature for selfies is worth it however it does keep the back of the phone from being completely flush when the pop button is closed and it may effect mounting of phone on some phone holders.
I would have preferred more colors to choose from.
I would recommend this to a friend
Pros mentioned:
Pop socket
Rated 5 out of 5 stars
Great case
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The quality of the case is good and sturdy. The pop sockets feels secure in your hand also.
This review is from OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 Pro Max - Violet Dusk
I would recommend this to a friend
Pros mentioned:
Durability
Rated 5 out of 5 stars
So durable
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this case it is Sturdy And stylish!!! Two people at my job liked it so much they went and ordered one in different colors!
This review is from OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 Pro Max - Lollipop
I would recommend this to a friend
Pros mentioned:
Color
Rated 5 out of 5 stars
Great for full protection
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the color and i like the pop up thingy.
Full protection
I would recommend this to a friend
Rated 5 out of 5 stars
Super cute case!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this for the iPhone 11 Pro Max! Love built in Pop Socket! The pop socket is helpful because the phone is heavy! Love the color!! Great protection! It’s my 3rd case with pop socket!
This review is from OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 Pro Max - Violet Dusk
I would recommend this to a friend
Rated 5 out of 5 stars
Phone case
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Posted . Owned for 9 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this case, I love how it’s feels in many hands and how it grips the case. Great purchase.
This review is from OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 Pro Max - Lollipop
I would recommend this to a friend
Rated 5 out of 5 stars
Best Case Ever
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Protects the phone and the added pop socket is amazing !!! Love that I can swap the pop tops!!!
This review is from OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 Pro Max - Violet Dusk
I would recommend this to a friend
Rated 5 out of 5 stars
Great case.
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is incredible. Much better than having a separate pop socket and case.
This review is from OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 Pro Max - Lollipop
I would recommend this to a friend
Pros mentioned:
Pop socket
Rated 5 out of 5 stars
Perfect
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is the perfect case for my phone! Sits on the pop socket with ease!
This review is from OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 Pro Max - Lollipop
I would recommend this to a friend
Rated 5 out of 5 stars
Cute!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this case. It is cute & stylish. I really don’t use the pop-socket.
I would recommend this to a friend
Rated 5 out of 5 stars
Good cover , but expensive
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its a great combination of cover and holder but expensive.
This review is from OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 Pro Max - Violet Dusk
I would recommend this to a friend
Pros mentioned:
Durability
Rated 5 out of 5 stars
Great phone case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this case. It’s light but durable And I love the look
This review is from OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 Pro Max - Lollipop
I would recommend this to a friend
Pros mentioned:
Color
Rated 5 out of 5 stars
Love it!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the color of this case! Have gotten a lot of compliments
This review is from OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 Pro Max - Mauveolous
I would recommend this to a friend
Rated 5 out of 5 stars
I love it
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case is very beautiful . Just as described and I love it .
This review is from OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 Pro Max - Mauveolous
I would recommend this to a friend
Pros mentioned:
Color
Rated 5 out of 5 stars
Nice case
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love color of this case! Very useful too. Recommend it!
This review is from OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 Pro Max - Lollipop
I would recommend this to a friend
Rated 5 out of 5 stars
Love it!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great purchase. I accidentally dropped my phone halfway down the stairs and no cracks at all. Definitely worth the purchase. It’s already saved me a few times.
This review is from OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 Pro Max - Violet Dusk
I would recommend this to a friend
Rated 1 out of 5 stars
Pop socket issue. CS was no help!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I can’t give a good review. This item states it will charge on a wireless charger. I would not. I called the store, they said try removing the pop socket. I tried to remove the pop socket by following the directions to turn it and pull it off. The pop socket came off the plastic piece it was attached to. The plastic piece stayed in the case. I went to the local store who said to contact CS. I tried a chat 4 times which I was on hold forever. I then called CS. They were no help saying I broke this so they would replace the item. I don’t believe I broke this and the store rep didn’t believe so either. I with him remove one from a store item and it came off very easily. This led the store rep and me to both believe there was a possible defect. I told the CS Supv Hannah (would not give me a last name) all if this and she said there was nothing she could do to help me. Pretty sad considering all the money I spend at Best Buy!!
This review is from OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 Pro Max - Lollipop
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi, Debbie!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case. While we're more than happy to replace a damaged case, we're not able to provide refunds for cases purchased from third-party retailers. If you call us at 1-855-688-7269, we'd be more than happy to get you a replacement case.
Best, OtterBox Customer Service Team
Rated 5 out of 5 stars
Great case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my second case like this , bought one for my older phone and now for my new one:
I would recommend this to a friend
Rated 3 out of 5 stars
Nice Purple Color...
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a pretty simple case but so far working well for me.
This review is from OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 Pro Max - Lollipop
I would recommend this to a friend
Rated 2 out of 5 stars
Waste of money
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pop socket broke off the first time my phone fell.
This review is from OtterBox - Otter + Pop Symmetry Series Case for Apple® iPhone® 11 Pro Max - Violet Dusk
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi, Angie!
We're sorry to hear that you're having trouble with your Otter + Pop Symmetry Series case! It's odd to hear that your PopTop came off. If it's an issue with the case itself, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269 or through the "contact us" link below. If the PopTop is the damaged piece, we'd recommend reaching out to PopSockets Customer Service here: https://help.popsockets.com/hc/en-us/articles/360045694152-Otter-Pop-Issues