Customer Ratings & Reviews
- Model:
- 77-89353
- SKU:
- 6528160
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the OtterGrip Symmetry Series case's excellent protection and attractive design. Many appreciate its lightweight feel and precise fit for the iPhone 14 Pro, while also noting the functionality of MagSafe compatibility. However, some users experienced issues with the integrated grip's durability and ease of use, and a few felt the price point could be improved.
This summary was generated by AI based on customer reviews.
Didnt last long
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought otterbox would help protect my new phone and it didnt. The phone broke apart. I am not satisfied
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
- Cons mentioned:Grip
Not for me
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally don’t like bc it feels slippery in my hand. Tried to return but was one day past my return window.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Hops! We are so sorry to hear you do not like the texture of the Symmetry Series case. Should you experience any issues with the case or should any questions arise, please feel free to give our Customer Service Team a call at 1-855-688-7269 and we are happy to help.
Slim
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functional, slim, good buy for the sale price I paid
I would recommend this to a friendGreat Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Create protection plus very comfortable. 10/10 Would recommend
I would recommend this to a friendI would buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case. Very durable and not bulky. Love the pink color it’s subtle.
I would recommend this to a friendcase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly what it's meant for. No complicated stuff for a phone case
I would recommend this to a friend- Cons mentioned:Price
Decent phone case but finger holder will break
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back of the case where you insert your fingers broke after 2 days of buying and it cost me 60$ extremely annoyed and displeased
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Oh no! We're so sorry to learn about your unfortunate experience with the OtterGrip Symmetry Series case for your iPhone 14 Pro. We know that you expect better out of your OtterBox, but this is definitely unexpected. We'd love to gather some more info from you though in order to better understand what went wrong here. Please give our friendly Otters a call at 1-855-688-7269 and they'd be more than happy to assist your further and go over your warranty replacement options with you.
Kindly,
OtterBox Customer Support
Great Protection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and the feel of it. It also looks very durable.
I would recommend this to a friend- Cons mentioned:Price
Over all bad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just not good at all would think it would be better for the price would not buy again.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that the OtterGrip Symmetry Series case is not to your liking. If you are experiencing an issue with the case, we have an amazing warranty and we would be happy to assist via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
- Cons mentioned:Grip
Terrible
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only provides a torturous means of holding onto your phone. No other discernible purpose.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello there! We are sorry to hear that you are not a fan of our OtterGrip Symmetry Series case. This case was designed to be a comfortable grip option for your device, so we greatly appreciate your candid feedback as we work constantly to better our products. In the meantime, if there is anything that we can do to help turn this situation around for you, give us a ring at 1-855-688-7269 and we would be happy to help.
Best,
OtterBox Customer Support
Broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The back of the case alreadh broke and i just bought it 2 months ago
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Hannah! We are so sorry to hear you experienced an issue with your case breaking. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation via our great warranty!
Doesn’t hold up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had this for 3 weeks and the pop loop were already tearing. I returned it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! we apologize that you experienced a tear in the OtterGrip. For future reference, we do have an amazing warranty to assist with such situations, as well as a great CS Team standing by to help!
Broke quickly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was disappointed when the finger loop broke within 2 weeks.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize for the disappointment and the issue you experienced with your OtterGrip Symmetry Series case. We are happy to get you a brand new case via warranty replacement! Please give our CS Team a call at 1-855-688-7269 so we may help with this.
- Cons mentioned:Pop socket
Broken
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Popsocket portion started slipping from the case pretty quickly on two different cases. After about a year the loop of plastic is cracking bad and it’s disappointing for Otterbox quality.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Kevin! We are so sorry to hear you are experiencing an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty!
- Cons mentioned:Pop socket
Not happy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The pop socket didn’t stay up very well @ all which wasn’t helpful.
No, I would not recommend this to a friend Love this case!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Loopy case, however they are not compatible with MagSafe. This is agame changer, as you get the best of the Loopy case, as well as being able to charge and use all MagSafe accessories! If I want to use my MagSafe wallet or MagSafe PopSocket I am able too, as the grip folds flat into the case. It is definitely worth the money!
I would recommend this to a friend- Cons mentioned:Price
Stay with Popsocket.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t a fan. Looked cool and functional but more of a knock off from Popsockets. I have the OtterBox with the popsocket and went back to that. The popsocket version has a better feel, more flexibility, customization, and overall better quality. Better pricing too. I returned it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We apologize if the OtterGrip Symmetry Series case for your iPhone 14 Pro wasn't quite what you were hoping for. We sincerely appreciate your candid feedback on this case though and we'll be sure to share your thoughts with our design team for you. It sounds like you've already made the choice to move on from this case, but please don't hesitate to give our customer service team a call at 1-855-688-7269 with any questions, concerns, or if we can be of any additional help to you.
Kindly,
OtterBox Customer Support
Breaks easily
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good idea in concept however it didn't take long for the grip to bust and render itself useless. Needs a reinforced, updated design.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Klynn! We are so sorry to hear that you have experienced an issue with the grip portion of the OtterGrip Symmetry Series case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!