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Customer Ratings & Reviews

Your price for this item is $11.99
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The comparable value price is $59.95

Customer reviews

Rating 3.8 out of 5 stars with 21 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers often highlight the OtterGrip Symmetry Series case's excellent protection and attractive design. Many appreciate its lightweight feel and precise fit for the iPhone 14 Pro, while also noting the functionality of MagSafe compatibility. However, some users experienced issues with the integrated grip's durability and ease of use, and a few felt the price point could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 21 reviews
  • Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    New phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve never had anything but defender otterbox, so this is new. It’s a little slick to hold and I got it dirty with soot the first day and now it looks so weathered. I wish I knew how to clean it better. Getting used to the pop holder. I’d give 4.5 ⭐️ but it’s not an option. It dose match my I watch pink band.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Weight

    Rated 5 out of 5 stars

    New iPhone, new case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the new phone perfect love the way its lightweight and doesn't interfere with the magnets.

    I would recommend this to a friend
  • Pros mentioned:
    Case design

    Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best phone case on the market for this style of phone! It's has everything you need without additional accessories.

    I would recommend this to a friend
  • Cons mentioned:
    Pop socket
    Best Buy Employee

    Rated 3 out of 5 stars

    Ok case

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case but the holder part broke which is unfortunate. Likely will get a pop socket instead

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No bueno

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color from other surfaces attaches to the casing and does not rub off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Durable case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case, lasted me 3 years and I’m very pleased with it still!

    I would recommend this to a friend
  • Pros mentioned:
    Case design

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is so versatile! I’m a big fan. It’s comfy to use and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good protector for your cell phone and it is non-slip. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pink case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Color and all! I really needed this case for new phone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter box is nice and has a finger holder, but my phone still shattered in the back after 5 months, causing problems with my phone even after it was “fixed” by Apple. I really need a new phone.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case. OtterBox

  • Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it! Love the finger holder pull out on the back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute Yet Functional

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox phone case is a wonderful addition to my phone case selection.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Otter Box iPhone14

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume buttons don’t even press down on the phone. Can’t hardly use the vibrate/loud switch.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that you experienced an issue with your case! Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! OtterBox

  • Rated 5 out of 5 stars

    Gram47

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the phone look real classy and cute. Had them before they’re worth buying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otter box grip iphone 14

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smooth retractable so the phone can lay flat. 360 degree rotation fits fingers well.

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 1 out of 5 stars

    Not for me

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personally don’t like bc it feels slippery in my hand. Tried to return but was one day past my return window.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Hops! We are so sorry to hear you do not like the texture of the Symmetry Series case. Should you experience any issues with the case or should any questions arise, please feel free to give our Customer Service Team a call at 1-855-688-7269 and we are happy to help. OtterBox

  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Decent phone case but finger holder will break

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The back of the case where you insert your fingers broke after 2 days of buying and it cost me 60$ extremely annoyed and displeased

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Oh no! We're so sorry to learn about your unfortunate experience with the OtterGrip Symmetry Series case for your iPhone 14 Pro. We know that you expect better out of your OtterBox, but this is definitely unexpected. We'd love to gather some more info from you though in order to better understand what went wrong here. Please give our friendly Otters a call at 1-855-688-7269 and they'd be more than happy to assist your further and go over your warranty replacement options with you.

      Kindly,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    I would buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Very durable and not bulky. Love the pink color it’s subtle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box reliability with added convenience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, convenient to have a pop socket built in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and the feel of it. It also looks very durable.

    I would recommend this to a friend
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