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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 157 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the Power Pack Series 10,000 mAh Portable Charger's long battery life and durability, with many praising its sturdy construction. Positive feedback also highlights its compatibility with most USB devices and its convenient size and weight. While some find the charger somewhat large, the overall consensus points to a positive user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 157 reviews
  • Pros mentioned:
    Charging speed

    Rated 4 out of 5 stars

    Good back up product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you’re on the road and traveling a lot, especially abroad, it’s good to have back up so that your devices will not die. It’s thin and about the length of an iPhone 10. I can charge all my devices in a short amount of time. It’s pricey but if you need it buy it....you cannot loose

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fully charged my iPhone 6 three times on one charge. light weight and rugged.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Durability

    Rated 5 out of 5 stars

    Great OtterBox brand power pack 10000mAh!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great OtterBox brand power pack 10000mAh! Very reliable!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Charging speed

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money it charges my phone fast and upto 2 times in 1 charge

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed, Durability

    Rated 5 out of 5 stars

    great, fast charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this charger works great with my Android phone, Charges fast, very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Durability

    Rated 5 out of 5 stars

    Excellent product and would definitely recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and a long lasting battery. Will charge your phone several times.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the extra charge it can bring to my devices but not the size of the charger itself. Although I know you cant have one without the other.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Little bulky

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a little bulky but last for a while before needed to recharge

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Gift!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has not disappointed me. I bought it for a busy teenager. Between work and school, I needed a peace of mind that she will always have a convenient place to charge her phone. Of course she uses it to charge other items, She loves the size and design of it as well. I would recommend this product to any parent with teenagers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Good Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky but overall a good charger and charges my phone at least 5 times before having to charge again.

    I would recommend this to a friend
  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Great charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Charges quick and light weight. Great for travel.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great Product, If Not a Bit Bulky.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up on a flash sale. 10,000 mAh capacity. The battery pack is a bit bulky since it's an OtterBox, and it does not have QuickCharge capability nor can it charge two devices simultaneously, as you might find in newer products. Still recommended as it does what it is intended to do without issue.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Durable, great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love otterbox as a company and was excited to learn they also sold battery packs! I’ve used it for a couple trips now and it’s amazing! Works like it should and will put up with my rough lifestyle. M

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Durability

    Rated 4 out of 5 stars

    Durable and charges iphone 6 multiple times

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good product. Durable. Charged my iPhone 6 twice with more left over.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great but needs longer charger prong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and sturdy design. Very compact and powerful. BUT a normal aux cable prong may not be long enough to plug into it (as I found out)! The aux that came with it works on our devices too....just a little longer. I know I will not be able to keep this unique cable with this charger so returning it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect for outdoor adventures

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backup battery is just what I was looking for when I go the Disney theme parks or all day outdoor trips. It charges my iPhone and iPad quickly and stores plenty of power for whenever I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good back up battery charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great price at $25 (one of the Deal of the Day offers at Best Buy). I have several Anker travel chargers from Amazon. This one is a great back up as a 10,000 mAh charger. Cheaper than what you can find on Amazon.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Power on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid feel. Charging fully takes about 3 hours. Charges phone at approximately the same rate as standard phone charge. Gives 4 full charges to my moto x4 before needing a recharge. Holds charge well when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Otterbox Quality! Long great battery!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a better quality item than their cases! Rubber so you can drop it or get it wet doesn’t matter. Isn’t delivered plastic you feel will explode if dropped! Love it! Sale for super cheap! Def a recommendation!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and allows me to charge my phone x1-2 and other items on the go on one full charge. I like the rubber bumpers it has on it for protecting the battery. The only gripe I have is that the small piece of rubber that covers the USB doesn’t fit well and sometimes flicker back out of its socket

    I would recommend this to a friend
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