Customers recognize the Pursuit Series Case's excellent protection and secure fit as major strengths, with many praising its clear back that showcases the phone's design. However, some users noted that the buttons could be difficult to press and expressed concerns about the case's price and susceptibility to scratches. The lightweight design and wireless charging compatibility were also frequently highlighted as positive aspects. While generally well-received, potential buyers should consider the reported challenges with button responsiveness and scratch resistance.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Pros mentioned:
Grip, Protection
Cons mentioned:
Button feel
Rated 4 out of 5 stars
Great Case for All Around Protection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
While I was looking for a sturdy case to protect my $1000 investment, I remembered that OtterBox is second to none when it comes to protection. However, this case is expensive, but you gotta "pay to play."
PROS
The case itself provides really great protection with all around hard rubber thick bumper protection with a good grip, all ports covered, screenless (so you can use your own screen protector), but I haven't tried it out with tempered glass protector yet. It also has raise-ivity in the front and back so your phone does not lay flush against a hard surface. Also, this case has a clear back with a raised OtterBox logo that really showcases the beautiful back color of your phone. The speaker sound is redirected towards the user which is an added bonus and sound quality is amazing. Lastly, I've dropped my phone from waist level and everything was fine.
CONS
Three things I don't like about this case - somewhat difficult to install and remove (but doable). Second, the buttons although raised are very hard to press. I doubt that with time and numerous uses the buttons would get softer. Third, the hard plastic clear back is prone to scuffs and scratches as it weathers through everyday use.
Overall, this is still a great case for everyday use, great especially around your kids, and for those who drop their phones. Compared to Defender series, this is definitely one of the slimmer OtterBox cases I've come to use as a daily driver.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Case Ever
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is my first otter box case. Its perfect. Also, it comes with a wrist strap. That was a very pleasant surprise for me. Its like a phone wristlet. The case is beautiful! I'm glad I went for the clear color. The first night with the case, I thought I was charging my phone to find out that the cord wasn't pushed all the way in so make sure check for that. I would recommend this case again and again. I'm very happy with my purchase!
I would recommend this to a friend
Pros mentioned:
Grip
Cons mentioned:
Price
Rated 5 out of 5 stars
Great case bit pricey
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Really like everything about the case. Being clear it gives it a minimalist appearance. The squared off edges still give it very comfortable feel with plenty of grip. It also seems to prevent the majority of dust and debris from creeping in the case. I like the way it assembles and still shows off how great the phone looks. It is wireless charge friendly. It is however on the pricey side.
I would recommend this to a friend
Pros mentioned:
Grip, Protection
Rated 4 out of 5 stars
Best Protection!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This would be a 5 star if the side buttons were easier to press.
The case is very light and provides an excellent level of protection for my s10 plus.
My previous phone was a note 8 and I used the Otterbox Commuter. That provided excellent protection also but made the phone feel heavy.
I am mostly a one handed phone user and the exterior of this case has good grip.
I would recommend this to a friend
Pros mentioned:
Fit
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Best Otterbox Case yet!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
So this case was very hard to open until i watched a how to demo on youtube about it : ) lol. I have the Flamingo Pink 10+ so I love how the back of the case is clear and showcases the color perfectly. It truly is a great fit on the phone no gaps no wearing on the material. I am very prone to dropping my phone so I usually do not stir away from the Defender, but I am glad I took a chance with the Pursuit series. It does everything a Defender does but is less bulky in my opinion. The carrrying strap is a plus as well.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Button feel
Rated 4 out of 5 stars
Protected But...
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very protective and also the ability to see the color of your phone in the back but the buttons on the sides are very hard to press.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Scratch resistance
Rated 3 out of 5 stars
Decent case..
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case does its job. I've already dropped my new phone a few times, and I'm not even remotely worried about it with this case. The buttons work perfectly and there is no problem with the sound, which are common problems with cases like this. I do have a few complaints. The port covers, which are there to block dust, are difficult to open. I have to pry them open with something every time I need to charge the phone or want to use the aux Jack. Kinda annoying. Another thing is the clear back plate gets scratched up VERY easily. Just from pulling it in and out of my back pocket the entire thing is scuffed up, and it's only been a couple weeks. Kinda defeats the purpose of having a clear case. You do get used to it, so it's not a huge deal but they couldve easily used a scratch resistant material for the money this thing costs. It is pretty expensive and you are just paying for the name to an extent.
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi MatthewKaptena,
We're so sorry to hear that this Pursuit series isn't entirely ticking everything on your case checklist! To start, while those port covers might be a little stiff right off the bat, they should start to relax after consistent use. If the tenacity persists, just let us know, and we'll find a quick fix!
As for the severe scratching, our cases can sometimes take some damage while on the front lines of phone protection, but the good news is that our friendly Otters are always happy to smooth things over with a warranty claim. Simply give them a call at 1-855-688-7269, and they'll send you a sleek new replacement A.S.A.P.!
Cheers, OtterBox Customer Service Team
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Awesome case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was sceptical at first with a clear case but after I got it on it looked great and it protects the phone. It's like the phone is locked in a volt. The sides are protected on my GS 10 plus and the glass front does not touch if u set the phone down it has just enough room. Speakers sound good also. It does feel a bit slippery and looks bulky.. but I would get another one
I would recommend this to a friend
Pros mentioned:
Back
Rated 4 out of 5 stars
Protected!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Case is great and it seems like it will do an amazing job protecting my phone. I love that it has a clear back so that I can print my own photo and place it in inside. I also like the fact that the case doesn't block the wireless charging functions. My only issue is that is that its hard to open dust cover ports sometimes. Also fyi this case does add a lot of bulk to the phone and makes it look much bigger then it actually is.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Hands Down The Best Case Available
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this Case, i don't know why they don't make a PURSUIT Edition For All Samsung Phones. This Case is great! Still allows ýou to Wireless Charge, keeps your phone Seriously Protected. Ive enjoyed mine.
Hopefully they release one for the S20 Ultra.... Fingers Crossed .
I would recommend this to a friend
Pros mentioned:
Case quality
Cons mentioned:
Screen protector
Rated 4 out of 5 stars
Good product, needs screen cover
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently bought my Samsung S10+ and I've had otterbox phone cases previously and they're great. Only thing that bugs me is no more sealed cases, which included a screen protector. I like the clear body and rubber edges. Locks phone in the case too. All it's missing is a screen protector but still feels top notch in quality!
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Cons mentioned:
Price
Rated 3 out of 5 stars
Good Protection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case fits quite nicely and feels very secure. The clear back is an obvious scratch magnet, though. I am not sure the price is justified for this case but I am glad knowing I got the best protection for my 10+ even though I am super careful with phones anyway.
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hey Paul,
It's awesome to see that the Pursuit matches so well with your Galaxy S10+! Any surface level scratches shouldn't necessarily impact your overall levels of security, but we completely understand why you would want your protection looking fresh for as long as possible. Please feel welcome to call our playful Otters at 1-855-688-7269, and they'll cheerfully dive into a warranty claim. You'll have a sleek new case headed your way before you know it!
Kindly, OtterBox Customer Service Team
Pros mentioned:
Case quality, Protection
Rated 4 out of 5 stars
Great case and lightweight
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I owned this Otterbox Pursuit Series in clear with black rubber trim for a month and its a great, durable case that is lightweight and thin. I love that it shows the prism blue of my Samsung S10+ phone on the back. The only drawback it does show scratches on the clear plastic. Otherwise its a great case!
I would recommend this to a friend
Cons mentioned:
Bulk, Button feel
Rated 4 out of 5 stars
Sturdy
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Sturdy case, but doesn't add a lot of bulk to the phone. Love the speaker redirection to the front as well as the included wrist strap. Biggest knock on this cass would be the way the buttons feel with this case. They are incredibly hard to press, almost making me want to switch to a Ringke or UAG case.
I would recommend this to a friend
Pros mentioned:
Case quality, Fit
Rated 5 out of 5 stars
fits nice on the galaxy s10+
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Otterbox fits secure on the Samsung Galaxy s 10+ and does not take away from the look of the phone also the clear back of the case reveals the color of the phone be careful the case has no rubber on the back so placing the phone on it's back will slide
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Button feel
Rated 5 out of 5 stars
Great protective Case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Otterbox always make great cases this case is a great case if you're looking for one that protect the phone from the elements with all the port covers. Only issue is that it's a bit difficult to push the side buttons, other that it's a great case.
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
awesome
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
this otter box for my S 10 plus is awesome and beautiful, very protective, very light and I can see the beautiful color of my phone. I never bought a clear protective case before, but I am very happy with this one, and I am glad that I got it
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Otterbox for s10+
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
EXCELLENT! 2 years and still holding strong. I have switched it out with different cases for aesthetics and always go back to my otterbox. Its slim and feels most secure on my phone
I would recommend this to a friend
Pros mentioned:
Case quality, Protection
Rated 5 out of 5 stars
Love my otterbox
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Have had these cases for all my phones. Would not use my phone without one. I drop my phone all the time and this case really helps protect it. Now it has a clear back so you can see the color of the phone.
I would recommend this to a friend
Pros mentioned:
Fit, Grip
Rated 5 out of 5 stars
Otterific
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Fits my new S10+ perfect, makes gripping the phone much easier and far less slippery, and I can still use the edges of the phone. Perfect for all my needs. (Just wish it came in some other color than black).