Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $34.99
Clearance
The comparable value price is $69.99

Customer reviews

Rating 4.5 out of 5 stars with 114 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

92%
would recommend
to a friend

Customers are saying

Customers recognize the Pursuit Series Case's excellent protection and clear design, which allows the phone's color to show. Many appreciate the case's snug fit and easy grip, but some find it bulky and note that the clear back is prone to scratches. A few users mentioned challenges with application and wireless charging compatibility. Overall, opinions are mixed regarding bulk and scratch resistance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 114 reviews
  • Pros mentioned:
    Case clarity, Grip

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and has nice grip on sides. The clear casing allows you to enjoy the color of phone you purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Adequate

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate protection if phone is dropped. Doesn't add much bulk and can fit into most pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Another great Otterbox

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried about this case at first cause I have always been a defender type of guy. I must say the case has surprised me I got to show off the color of my phone but have that great otterbox protection. It can be difficult to take out or put in but once you get it down no issues and great protection and raised lips for laying the phone down flat.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protected my phone from multple drops!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I decided to spend the extra money & purchase a good case for my phone & it has been money well spent!! I have been on a month long road trip & unfortunately have dropped my phone multiple times, but this case has protected my phone....no scratches or cracks! I am very pleased,

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Love how it protects my phone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the clear case and it does scratch very easy but I love the way it shows off the back of my blue s10. I dropped the phone on my wood floors thinking the phone screen would be scratched or cracked but nothing happened to it. Love how it fully protects the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Extra Security

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My prior case was not very sturdy. After dropping my phone and having the screen shatter, I invested in this case. It protects my phone very well and so far no damage from the few times its been dropped already.

    I would recommend this to a friend
  • Cons mentioned:
    Scratch resistance

    Rated 1 out of 5 stars

    Overpriced for what you get...bad purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case on March 18th. I've had it for about 45 days and although it protects the phone, there are a lot of downsides. I bought a clear phone case because of my job. I'm required to keep a personal asset sticker on my phone so I can bring it in/out of the building (we sell phones and other consumer electronics). The buttons (power, volume, Bixby-who really cares about this button) are extremely hard to press. They take a lot of force and it ends up usually being two-handed operation. The clear back of the case scratches incredibly easy. I have a pocket knife clipped to the inside of my right pocket (where the phone lives) and it has seriously gouged the back of the case. It's no longer an aesthetically pleasing case. It looks like crap! The charging and headphone ports are also tough to open. My last phone was an S7 Edge with an Otterbox Commuter. That case was great! The buttons had great feedback and were easy to press. It was easy to get in/out of your pocket. I had that phone/case combo for over 2 years. In less than 2 months, my S10 Pursuit case looks like junk! I carry the same pocketknife in the same pocket. Otterbox needs to change whatever scratch-prone clear material they're using and re-engineer the buttons so they'll be user-friendly. Bottom line, the case scratches if you look at it too hard and the buttons are WAYYY too hard to press. The charging/headphone ports are also hard to open. This is NOT a user-friendly case. Save your money and try another Otterbox case or another brand. This was a huge failure on their part. I hope they won't put their name on any more junk like this.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Steve,

      We're so sorry to hear that this Pursuit series is having trouble adapting to its new job on the front lines of protection! Although the side buttons on a brand-new case can initially be slightly resistant to change, after some time in the line of duty, they should start to feel more comfortable. The same goes for the headphone and charger port doors - sometimes the silicone simply needs to loosen up and relax a bit!

      As for the scratches, we certainly understand your disappointment towards the aesthetics of the case. The Pursuit is not necessarily engineered to be indestructible so much as it is intended to absorb the brunt of any impacts that would otherwise jeopardize your device. So as long as your Galaxy S10 is still looking sleek and fresh, we're going to call this a win and cut straight to the part where we set you up with a brand-new warranty replacement! Please feel free to give our friendly Otters a call at 1-855-688-7269, and they'll set up a claim for you right away!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and feels great me and my girlfriend have S10s and we both have otterboxes and still can power share/wirelessly charge through them this case also offers substantial protection without being super bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Scratch resistance

    Rated 3 out of 5 stars

    Good protection, not for eveyday use

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is very bulky and the back got scratched up easily. I only use it if im going to be active with it on me because i know it will protect my phone better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Case clarity

    Rated 4 out of 5 stars

    Outer Box case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty great case. no real problems so far. really like the cord that attaches to it, keeps me from losing my phone as much. is kinda hard to keep the area inside between the phone and case 100% clean/dust free.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not Egde friendly, but durable

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how durable this case feels without being a clunky Otter-Box "safe" for the phone. However, it does obscure the edge lighting for the S10+ to some degree. Overall, good quality case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product- have never had an issue before.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had an otterbox on nearly every phone I've had before and have never had an issue. I drop my phone often and have never had a cracked screen or damage to the shell of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox always provides great protection and I love that the case is clear so I can see my blue phone. Read directions before trying to install as it is tricky to put on!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Surprisingly Happy with the Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit trepidatious about purchasing this style of case - I am used to a thicker/bulkier case - but I am definitely satisfied with the protection provided. You can't go wrong with OtterBox.

    I would recommend this to a friend
  • Pros mentioned:
    Case clarity

    Rated 5 out of 5 stars

    Great phone protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case to protect your phone. It is clear, lightweight, and offers amazing protection against drops. I have used Otterbox for over 5 years and will continue to use.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Well built but bulky

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is as advertised... a well constructed, sturdy case to protect your smartphone. However, I found it too bulky for my taste and switched to a slimmer, albeit less protective case.

    I would recommend this to a friend
  • Pros mentioned:
    Case clarity

    Rated 5 out of 5 stars

    Great case!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect for my new S10! I got the clear so that I could see my phone since I got the pink one. The only downfall is that the back is easily scratched up.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Clear view with OtterBox Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a clear case allows me to allow my phone color to shine. The OtterBox Protection has proven valuable already. It is sleek and easy push buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Love this case!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the s10 flamingo pink phone, and chose this case so I could admire the color. The cases has a solid tight fit and shows off the pretty color!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Slim feel

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is nice and still offers good protection that Otterbox offers. I only wish that it was a little bit more grippy when I have the phone on a flat surface.

    I would recommend this to a friend