Customer Ratings & Reviews
- Model:
- 51931BBR
- SKU:
- 6323244
to a friend
Customers are saying
Customers recognize the Pursuit Series Case's excellent protection and clear design, which allows the phone's color to show. Many appreciate the case's snug fit and easy grip, but some find it bulky and note that the clear back is prone to scratches. A few users mentioned challenges with application and wireless charging compatibility. Overall, opinions are mixed regarding bulk and scratch resistance.
This summary was generated by AI based on customer reviews.
Beautiful case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The OtterBox is very slim compared to other models which I love as it's not bulky. The installation is a bit complicated as it is a tight fit and you question yourself if it going in correct either than that it is worth the money to protect a high item investment.
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I normally use the commuter case but Best buy didn't have the blue one in stock for the S10 so I went with the Pursuit. I must say it is 10x's better than the commuter. The case is still slim yet it has more coverage around the sides to protect the phone.
I would recommend this to a friend- Cons mentioned:Wireless charging
Okay but rubber rips off
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case seems okay, however I bought this in March and both the tab that cover the headphone port and the charging port have both ripped off.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Emily,
We're so sorry this case is suffering from such damage to port doors. The good news is we have a stellar warranty and we'd be happy to help you get a brand-new case which we trust will go the distance. Simply just give us a call at 1-855-688-7269 and we'll get you back on track to sturdy security!
Cheers,
OtterBox Customer Service Team
Fast speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my camera totally clear I've recommended this phone to all my friends. Fast speed to check my messages. I love my pink cover very stylist. I feel like I totally upgraded from the galaxy 7 with my two year upgrade. .
I would recommend this to a friendGreat phone all around!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that the basics of the phone stay similar to the older galaxies so upgrading isn't a big change. The enhancements are fantastic. I love the camera and have gotten many compliments on the picture quality.
I would recommend this to a friend- Pros mentioned:Case clarity
Love the clear, needs front clear as well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the clear case so it shows the color of the phone, just wish the border was clear as well and it could use a front cleat cover top protect the front of the phone as well.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Connie,
Sorry to hear that you're not totally falling in love with the style of this Pursuit series! We'll gladly pass your ideas along to our product design team for future reference, and in the meantime, please feel free to contact our friendly Otters at 1-855-688-7269 with any further questions. They're always excited to help out!
Cheers,
OtterBox Customer Service Team
Handles everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far this case has been able to handle everything. I have yet to take it to the snow and see how it handles that... but overall it's been able to handle everything. Sturdy yet not bulky
I would recommend this to a friendFollow the instructions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Protecting your high dollar cell phone is priceless. Make sure you follow the instructions. If not you may mess up the factory installed screen protector.
I would recommend this to a friendPerfect for my Galaxy S10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful case for my S10. See through design let's you see the phones color plus it allows wireless charging. I love supporting local otterbox company
I would recommend this to a friendClearly a good choice. Lol
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Durable and functional. Mild disruption on getting to the edges but only a minor adjustment. Nice clear backing to still be able to customize it.
I would recommend this to a friendSleek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this case instead of the defender because I wanted to actually see the color of my S10, so far it's been a indestructive phone case:)
I would recommend this to a friend- Pros mentioned:Protection
Good protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid in the protection and like the clear view back but buttons are quite stiff compared to previous ones I've had.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Supra,
While it's great to hear that this Pursuit series strikes a perfect balance between style and security, we apologize that the side buttons can't seem to keep up with the rest of the case! Occasionally, this material on a brand-new case can be a little stiff at first, but after some consistent use, it should start to relax. If you run into any additional questions or comments, please feel welcome to call our friendly representatives at 1-855-688-7269, and they'll be thrilled to help out!
Cheers,
OtterBox Customer Service Team
- Pros mentioned:Grip
Nice textured feel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bold look and easy to grip. I've seen others by the same company that appear to offer more drop protection.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear you've been liking your case so far! When it comes to drop protection, the Pursuit Series case is actually our best performer! If you ever have any issues, give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Case is perfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case allows you to still see the design and color of the phone while also allowing wireless charging. Awesome product
I would recommend this to a friendGood case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good case, shock absorbant and protects your devise while displaying glossy colour on the back of your device.
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this phone case. Very slim and easy to handle. The back is plastic so I've got some scratches from normal use.
I would recommend this to a friendExcellent phone so far.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone was easy to figure out and does everything I need it to. Battery life has been excellent so far.
I would recommend this to a friendOtterBox Samsug s10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The OtterBox is very nice and working up to its expectations of being waterproof and protecting the phone
I would recommend this to a friend- Cons mentioned:Wireless charging
Does not let you wireless charge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does good job of protecting phone but you can't wireless charge.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi coachptb,
Although we're happy to hear that this Pursuit series is proving itself in terms of protection, we apologize that it seems to be having trouble with wireless charging! This is certainly odd, since that case tested to be compatible with most wireless chargers. Please feel free to call our Otter experts at 1-855-688-7269, and they'll gladly troubleshoot this for you. You'll be enjoying maximum protection again before you know it!
Best,
OtterBox Customer Service Team
Great case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome case easy to put on the phone. It could use some bling but overall great.
I would recommend this to a friend