Customer Ratings & Reviews
- Model:
- 51931BBR
- SKU:
- 6323244
to a friend
Customers are saying
Customers recognize the Pursuit Series Case's excellent protection and clear design, which allows the phone's color to show. Many appreciate the case's snug fit and easy grip, but some find it bulky and note that the clear back is prone to scratches. A few users mentioned challenges with application and wireless charging compatibility. Overall, opinions are mixed regarding bulk and scratch resistance.
This summary was generated by AI based on customer reviews.
Great all around
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slides into my pocket easily but the edges are not slippery. Works great!
I would recommend this to a frienddope case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.love the quality and the durability of the case it's really worth it
I would recommend this to a friendThis works so well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very stylish and protective. With the price it was worth the money.
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to put together really feels like it's worth every penny
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case works perfectly with the s10 my wife loves it
I would recommend this to a friendExcellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Would definitely purchase again. Love it!
I would recommend this to a friendMust have cases
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter Box is creating more and better cases these days.
I would recommend this to a friendGood for protecting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but the buttons get some hard to press Xddddd
I would recommend this to a friend- Pros mentioned:Protection
Good protection, poor esthetic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great protection on the phone all around, but the clear back scratched easily and pulled in dirt. Pulled it off the phone within 5 days.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi MiloW,
Our apologies that this Pursuit series couldn't quite measure up to aesthetic expectations! We're so bummed to hear that the case started to look a little worn out, and our friendly Otters would love to smooth things over with a quick warranty claim. Please feel welcome to give them a call at 1-855-688-7269, and they'll send you a resistant new replacement that we trust should keep your Galaxy S10 stylishly safe for a long time to come!
Best,
OtterBox Customer Service Team
- Cons mentioned:Scratch resistance
Decent case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good case but the clear back case scratches very easy. So bad it became dull. In about 5 days , so I did end up taking it back.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Brad,
We so apologize that the Pursuit series did not end up working out well for you! Our cases are not necessarily engineered to be indestructible so much as they are intended to absorb the brunt of any impacts that might otherwise compromise your phone. As long as that Galaxy S10 is still looking good, the Pursuit did its job!
That being said, we completely understand why you would want your protection looking fresh for as long as possible, and had you contacted us, our friendly Otters would have loved to set you up with a warranty replacement. As it is, we truly hope that this experience does not turn you away from OtterBox for good, and if you have any other questions, please don't hesitate to reach out to us at 1-855-688-7269. We'll always do what we can to assist!
Warmly,
OtterBox Customer Service Team
It's OK
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a good feel to the protector, but it doesn't play well with screen protectors. It would always peel them back at the edges.
No, I would not recommend this to a friendCase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Kind of bulky but works well to protect my phone. Dust accumulates very often so must remove to clean
No, I would not recommend this to a friendGreat protection but $70 for a case? Come on!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case works great but the price is steep. Case would be 5 stars at a lower price point.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Mark,
We apologize that you're feeling slightly hesitant towards the price point of the Pursuit series! While we completely understand your apprehension, we truly believe that the cost is well worth the extensive engineering and testing that goes into the making of every Pursuit to ensure high-caliber drop protection. We're confident that this case should keep your Galaxy S10 safe for a long time to come, and if you have any additional questions, please feel welcome to call our wonderful customer service team at 1-855-688-7269. They're always happy to help out!
Best,
OtterBox Customer Service Team
Difficulty pressing side controls on phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is nice but it's quite difficult pressing the side buttons on the phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Greetings!
We're bummed to hear that your Pursuit Series case is giving you issues pressing the buttons on your phone! Oftentimes removing and reinstalling the case can help to get those buttons properly lined up. if things don't improve after reinstalling that case, give us a ring at 1-855-688-7269, and we'd be more than happy to get you a replacement case.
Best,
OtterBox Customer Service Team