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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 79 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

78%would recommend to a friend

Customers are saying

Customers find value in the Strada Series' excellent protection and high-quality leather. Many appreciate the strong magnetic closure and precise fit for their iPhone 12 and 12 Pro. However, some users experienced difficulty with the volume buttons and found the card holder to be somewhat stiff. Overall, the positive feedback on protection, quality, and magnetic closure outweighs the concerns about the volume buttons and card slots.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 79 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for on the go to be quick and light. Great protection for my phone too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, sleek and worth buying in my opinion. It is a bit pricey but its leather.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cell Phone Protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best product to protect your cell phone. The only brand i ever buy.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase and fits my phone very well. Very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protective. Love that it covers the screen when not in use.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit, looks great, seems very sturdy holds license and credit cards

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Love this case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case, super great quality and nice looking leather.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits well and protects the corners and screen of the phone very well

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and very comfortable. Absolutely love it

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! Perfect fit for phone!!! I highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox does it again

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case, keeps the phone safe and looks great

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will probably never purchase an Otterbox product ever again. I’ve been using Otterbox defenders for well over 10 years. And have been very satisfied till now. I just purchased a new iPhone 12 Pro and immediately went to buy a defender for it. I was very upset to find that there was no screen protector. Especially considering that it was almost $20 more than my last one. And I could buy a screen protector from Otterbox for an additional $39. I chatted on-line with one of their reps regarding this. And was told they no longer provided it because of the fingerprint reader. I then mentioned that the newer iPhones no longer have a fingerprint scanner. To which they had no response. All of the above lead me to think outside the box for a solution and I discovered the Strada. I originally thought what a great idea and purchased it. Big, big mistake on my part. The best I can say is it’s okay. The product is very poorly thought out. I f you open the case it covers the camera. After I purchased the Steada Facebook suggested I look at Burley folio cases. That’s when I really became upset. The Burley product seems to be well thought out design wise. They also sell a screen protector for an additional $10 and offer monogramming and customization of the case. So once the holidays are over and my bank book recovers I will try a Burley and probably toss this.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Strada Series case. We greatly appreciate your feedback about the camera when the case is open, and we'll be sure to let our engineers know about your experience. If you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good looking phone cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made and very good looking. My son loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value from otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great and the magnet closure is strong and secure. Havent been using the card slots since they tend to keep the cover less secure. A little thicker than the cover i used for my iPhone 7 but upgraded to the 12 and this is a great equivalent.

    I would recommend this to a friend
  • Cons mentioned:
    Volume buttons

    Rated 2 out of 5 stars

    Rough edges (literally)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s... ok. Will certainly protect your phone but the raised edges make many gestures more difficult. More importantly the volume buttons on the side do not seem to actually line up with the volume buttons on the phone making it extremely difficult to adjust the phone’s volume.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustration with your Strada Series case! It's certainly odd to hear that your buttons aren't aligning properly. The good news is, we have a great warranty and a wonderful Customer Service Team, so please don't hesitate to reach out to us here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Strong magnet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnet is a bit too strong it’s hard to uncover the camera when you want to take a photo with the rear facing camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My small purse

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love using it, I’m a person that does not like to drag a purse around so it is beneficial to me. I carry my drivers license along with any other type of cards examples insurance cards etc.

    I would recommend this to a friend
  • Pros mentioned:
    Magnetic closure

    Rated 2 out of 5 stars

    Don’t bother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible version of a once good product. Leather is cheap and easily scratched. Loved the old versions. Only improvement over older models is a stronger magnetic closure.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Adam!

      We're sorry to hear about your disappointment with your Strada Series case! We greatly appreciate your feedback about the feeling of your case, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Another good product from BestBuy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product...like it....I recommend it ....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a True Wallet - No spot to hold cash

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very well made. If you want an Otterbox to hold cards and your license then this will work for you. However if you are looking for a true wallet case, this will not work. There is not a place to put cash.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Dan!

      We're sorry to hear that you were a little disappointed with your Strada Series case! We designed this case with the minimalist in mind, so it's best for carrying the essentials, but it won't be as versatile as a full size wallet. We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

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