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Customer Ratings & Reviews

Your price for this item is $12.99
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The comparable value price is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 1039 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Symmetry Clear Series case's protection, fit, and clarity, frequently praising how well it protects their phone and its slim profile. Many appreciate the case's ability to showcase the phone's original color while providing a secure grip. However, some users mention challenges with button accessibility and find the price point to be relatively high. A few also note potential for discoloration over time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,039 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    fits great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this keeps the phone safe and its not bulky at all

    I would recommend this to a friend
  • Pros mentioned:
    Clarity

    Rated 5 out of 5 stars

    Great alternative to pure clear

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this after trying the pure clear series, and showing a lot of fingerprints. Love the Stardust edition. I don't notice fingerprints and I've purchased one for every new phone I get. It is a bit expensive for a phone case, but still worth it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I am happy with it and recommend it to every one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Learned our lesson on the last no name case purchase. Teenage Granddaughter destroyed her last phone. She had to agree to use the OtterBox case & screen protector before new purchase. The clear case is stylish & she was very pleased with it. Well worth the couple of extra dollars for the great protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Apple phone is working well and I do recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 4 out of 5 stars

    Good For the Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that this has a bit of a grippy on the sides so it doesn't easily slide out of my hand, but it's slick on the rear so it doesn't stick in my pocket. Only downside is that it does allow dirt and dust to get into the area around the socket and speaker holes. It's good for the price and does afford excellent drop protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Outstanding Choice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Visually appealing, low profile - doesn’t make your phone bulky, supple with extremely easy ability to push buttons, and excellent protection. Only drawback is the case yellows overtime (not that long.) I’m on my 3rd case, but I haven’t found any cases I like better.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case because it's durable and clear. I get it every time with every phone. I already dropped my phone twice but it protected it very well by this case. I would give it a rating of 12/10 for this case. Highly recommend it if you drop your phone a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first week I had this case on my iPhone 12 pro max I knocked my iPhone on my car door and it flew out of my hand it hit the ground hard I picked it up and nothing not a scratch and that’s why I always get otter box my iPhone lives in the case for a year or two I do take it to clean it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great rugged case that’s better than Apple’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and rigged case as I would expect from Otter Box. I bought this after the clear Apple case I had cracked after a minor drop. This case has a nice rubbery feel around the sides and edges and is really durable (I dropped it by accident and it landed on the corner with no damage). The only issues I have with it are the slippery back and lack of mag safe compatibility. The magnets on back of phone when used with the case are not very strong and this case slips off my magnetic car holder. I fixed this by putting a metal plate in between the case and the phone. Kind of a ghetto fix but it works. Otter Box should fix it so it holds like the Apple case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protects My Phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the case looks great on the iPhone 12 pro max. I have mine in the blue color and it definitely mutes the color quite a bit, and also shows fingerprints very easily. The slim profile is very nice and I feel like my phone is protected. I’m a bit disappointed with the volume buttons. They seem very unresponsive and I have to press down a lot to get the volume to change. I didn’t struggle to put the case on, but it was very difficult for me to remove. Overall, I’m a big fan of otterbox and the primary reason I got the case was to find something slim, that still showed the color, and would protect my phone. I think it accomplishes all of these things very well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Sturdy and solid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy iPhone case. Has just enough of a rubbery feel to cushion my phone when dropped but hard enough to protect it. Clear color let’s me show off my rose gold iPhone. A little hard to put on the phone because it’s so tight but that’s probably a good thing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Review for points

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks pretty, tight fit. I've had a clear symmetry for iphone 8 before upgrading to 12 pro max. The 8 symmetry turned a yellow tint on the sides after a year. Hopefully this will not turn yellow. This one for the 12 max was a lot harder to get on than the old 8 one

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Customer for many years!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased my new iPhone 12 Pro Max and wanted to protect it with an Otter Box Symmetry case. I have been a customer for years and love the protection it gives! On my previous phones after many drops it has never disappointed me. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Good case but installation instructions needed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a quality case that was fairly transparent. This case seems to fit the bill. We had to go online to see how to install ot on the phone. No instructions with case and not intuitive. We did get it on fairly easily when we found the correct process

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love this case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case it shows off my iPhones color and it’s being protected by Otterbox!. It feels good in my hand. Sometimes we don’t want to spend the money for a good case and it doesn’t protect the phone and feels to rough, that’s why I trust the OtterBox Brand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Make sure you know what you’re getting into

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this case makes the buttons really hard to press and not satisfying. Also it is nearly IMPOSSIBLE to take on or off. Only get this if you really want extra protection.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Sami!

      We're sorry to hear about your frustration with your Symmetry Series case! The good news is, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move counterclockwise, and you should have an easier time installing the other three corners! We're bummed to hear about your troubles with your buttons. The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been good to me for a while protecting my phone, the only reason why I don’t give it 5 stars it’s because it doesn’t stay clear clear, it turns into a dirty clear color with time. It’s also really hard to put on or take off to clean because dust does get in.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Worth The Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good durable case that has saved my phone from bad falls and throws. It’s on the sleeker side but can still show off the back. My only gripe is that I can already begin to see the sides start to yellow after only a week or so of use. Other than that Great case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best protection for your Apple iPhone 12 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After the purchase of an iPhone 12 Pro Max, there is only one case I trust to protect it. The OtterBox has protected all of my iPhones, so this was definitely the choice! The staff at Best Buy assisted with the film and case application!

    I would recommend this to a friend