Customer Ratings & Reviews
- Model:
- 77-87371
- SKU:
- 6483452
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the Symmetry Flex Series case's protective qualities and how well it fits the Samsung Galaxy Z Fold3 5G. Many found it easy to install and use. However, some customers noted concerns about the case's durability and its added bulk. A few users experienced issues with the case's fit on the top half of the phone.
This summary was generated by AI based on customer reviews.
Okay case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only downfall is the case makes it hard to use the fingerprint scanner when the phone is folded.
I would recommend this to a friend- Cons mentioned:Case quality
Ok case could have been constructed better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good solid case only downfall if the tape used to hold case on gets on phone and doesnt keep case securely on the phone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, John!
We're sorry to hear that your Symmetry Series Flex isn't staying on your phone! This is certainly odd to hear, and we'll be sure to let our design team know about your experience. In the meantime, we have a stellar warranty, and we'd be more than happy to get you a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
- Pros mentioned:Fit
iPhone cover
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, good tight fit, sleek design, comfortable feeling on the hand, great buy from Best Buy!
I would recommend this to a friend - Pros mentioned:Protection
Z fold phone case
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not durable, broke quickly. Stylish and cute but protection is most important especially with the high cost of phones.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Oh no! We're so sorry to learn about your disappointing experience with the Symmetry Series Flex case for your Galaxy Z Fold3 5G. We're happy to hear the case has done its job in keeping your phone safe though. The good news is we have our fantastic product warranty in place to keep you covered when something unexpected like this happens. Please give our friendly Otters a buzz at 1-855-688-7269 and they'll be able to assist you with your warranty claim.
Cheers,
OtterBox Customer Support
Pardon the dust...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's serving it's purpose for protection, but the outer screen cover is failing after a very short amount of time (3 weeks at time of review). The adhesive that goes along the left side to keep it secured to the phone has filled with dust and slides, so it's not as secure as it should be. Speaking of dust, the rear clear side has exposed just how much dust the case lets in, and it's a lot. For the price, I was hoping for something more solid.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series Flex! It's certainly odd to hear that your case wasn't fitting properly. We'll be sure to get your feedback passed along to our design team. the good news is, we have a great warranty, and we'd be more than happy to get you taken care of with a replacement case. Give us a call at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
- Cons mentioned:Thickness
It's do the job. but not the look
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its too thick to hold. Personally, Doesn't like it. Preferred different brand.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not loving your Symmetry Series Flex case! We greatly appreciate your feedback about the size of your OtterBox, and we'll be sure to let our design team know about your experience. We're sad to hear that you prefer a different case, but we hope you choose to give us another chance in the future.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
Best case for such an expensive phone
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are not many cases out for this phone yet. I did not want to get some cheap Amazon case for such an expensive phone. I always opt for Otterbox, and this one is no different. I definitely recommended to protect your expensive phone
I would recommend this to a friend - Pros mentioned:Ease of use
Keep your phone safe!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to put together! It work's like the way add says!
I would recommend this to a friend Its ol
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its ok product , they could of done a better job. I wish the case material could of been like the other samsung cases. The case is too bulky amd too expensive for what it is. Also wish they could of made it with a belt clip
No, I would not recommend this to a friend- Pros mentioned:Fit
Otter Box quality is the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Otter box is great quality and fits nice. Front panel does tend to slide after a month of use. But all Fold 3 cases I have tried don’t have a snug fit. But Otter box is by far the best quality.
I would recommend this to a friend Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hate and love relationship. It only cover one side and not the other
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Sorry to hear your Otter experience with the Symmetry Flex Series case is falling somewhere in the cracks between love and hate. We'd certainly like to help push things more to the positive, but unfortunately, we don't currently offer any screen protectors for the Galaxy Z Fold3 5G.
We'll be sure to share your interest in that with our quality and design teams for their reference, and if we can ever be of any further assistance, just give us a call at 1-855-688-7269 and we'll always be happy to help!
Happy Holiday Season,
OtterBox Customer Support
- Pros mentioned:Protection
Z Fold 3 case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not as impressed with this case as the one's I've had in the past. I would to see it be a lot more durable, include screen protection & hinge protection. Possibly a cover for charge port.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We appreciate the candid feedback on what you're interested in for a case for the Galaxy Z Fold3 5G. We definitely opted for streamlined when engineering the Symmetry Flex Series Case so as to retain as much of the performance of the device as possible, but we'll definitely share your thoughts with our design and quality teams for their reference and see what the future holds.
In the meantime, if we can ever be of any other Otter assistance, just give us a call at 1-855-688-7269 and we'll always be happy to help!
Best,
OtterBox Customer Service Team
Perfect
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So good itsok perfect my phone ready tomise frrrrr
I would recommend this to a friend- Pros mentioned:Ease of use
Screen protector
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have experience with this brand. I also just started to use this type of screen protector. I love it. Durable and easy to appy.
I would recommend this to a friend - Pros mentioned:Protection
Otter box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good product I like it a lot ,as it looks on my phone and easy to put on and protects the cell phone very well.
I would recommend this to a friend Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always wanted to see what the OtterBox was all about, and if it lived up to the hype. I'm pleased so far. Set up was simple, does the job for a good price.
I would recommend this to a friend- Pros mentioned:Protection
Cant go wrong
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice case. First one i tried on the new fold 3. Good protection without inhibiting use of screens.
I would recommend this to a friend - Pros mentioned:Protection
Gordon
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protective. Light, attractive! Not too difficult to install! Better than competition from what i've seen
I would recommend this to a friend - Pros mentioned:Protection
Samsum fold 3 case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it's perfect easy for the protection i really good for this cell
I would recommend this to a friend - Pros mentioned:Fit
Ive dropped the phone 5 times
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic fit, saves a very sensitive phone. 10 stars
I would recommend this to a friend