Customer Ratings & Reviews
- Model:
- 77-87371
- SKU:
- 6483452
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the Symmetry Flex Series case's protective qualities and how well it fits the Samsung Galaxy Z Fold3 5G. Many found it easy to install and use. However, some customers noted concerns about the case's durability and its added bulk. A few users experienced issues with the case's fit on the top half of the phone.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Cool case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's nice and tough. Nonslip clear surface to see the metal case of my phone.
I would recommend this to a friend - Pros mentioned:Protection
Na
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The protection for this very expensive phone is what I needed.
I would recommend this to a friend A good cell phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good quality, slim, basic case protective cover for Samsung z fold 3 cell phone.
I would recommend this to a friend- Pros mentioned:Protection
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Finally found this for new phones. Works good so far.
I would recommend this to a friend Perfect case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I honestly dont know why people rated this item low. I've had my case on for about 2 hours and its excellent. Before this case i had one from case mate but they dont make one for fold 3 anymore. I had cupons so i bought otterbox for 40dollars.
I would recommend this to a friendNot up to par with other products by same company
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as protective as needed. Case does not prevent phone from slipping or sliding on surfaces. Not at the price
No, I would not recommend this to a friendNot an Otter
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a true Otterbox in the sense that it really has no bulk to protect screen in my oppinion.
No, I would not recommend this to a friend- Cons mentioned:Case quality
Don't bother
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The front case constantly slides off the phone! Today I submitted a claim on their site for a replacement and of course, they don't have any available! Very disappointed as I have only used OtterBox for my phones and this one was terrible!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We apologize for any disappointment you may have experienced with the Symmetry Series Flex case for your Galaxy Z Fold3, especially if you've been a big fan of our cases in the past. If you're noticing that that front piece is slipping off a bit, you should be able to simply slide it back into place.
We try to keep our products around for as long as possible, but due to the rapid pace of technology, there does come a time when we have to say goodbye to our older models. If you could please give our friendly Otters a ring at 1-855-688-7269, they'd be more than happy to help find the best path forward for you.
Kindly,
OtterBox Customer Support
Just OK
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great however, the two piece design does not remain attached securely.
I would recommend this to a friendGreat service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The item was shipped very quickly and was in great condition thanks
I would recommend this to a friendGreat case with an amazing warranty
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A good choice for your Samsung Z Fold3, just make sure to use the adhesives to keep it secured on your phone. Don't forget that there's a lifetime warranty from OtterBox, reach out if you need a replacement!
I would recommend this to a friendGreat product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product for the cost. Very satisfied with the quality.
I would recommend this to a friend- Cons mentioned:Case quality
Not impressed
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed by this case ive always ordered otterbox cases for any and all devices ive gotten and this case is waste of money as ive already gone thru 2 of them
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series Flex case! We'd love to hear more detailed feedback about your experience, so we can pass your thoughts up the ladder to our design team. Feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, let us know about your troubles.
Best,
OtterBox Customer Service Team
Crappy case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The front of the case is always coming off and the front when folded covers up half of the finger print scanner. Not worth it. Save your money and buy something else!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there, Michael. We're very sorry to learn about any disappointment you've had with the Symmetry Flex Series case for your Galaxy Z Fold3 5G. We designed this case to be seamlessly compatible with the unique design and features of your exact device, so any fit issues are definitely unexpected. If that top piece slips off a bit, you should be able to simply slide it back into place to secure things. We sincerely appreciate you taking the time to share this feedback with us though and we'll be sure to pass it along to our design team on your behalf. Please feel free to give our CS team a call at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Warm Regards,
OtterBox Customer Support
- Pros mentioned:Protection
Its an otterbox!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like and dislike this case. Definitely protects the phone, but I wish it had more protection on the hinge.
I would recommend this to a friend - Pros mentioned:Protection
Otterbox Does it Again!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best case I have purchased for my Galaxy Z Fold 3. I have went through a few different cases, but this is by far the best one. The design is simple but completely functional. The clear plastic allows you to enjoy the color of your phone, while the rugged edges provide texture for grip and protection for if the phone gets dropped.
I would recommend this to a friend - Cons mentioned:Case quality
Not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its very cheaply made and it doesnt look like could protect phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, John! We hope that you enjoy the Symmetry Series Flex for your device. Please reach out to our CS Team by phone or via chat should any questions or needs arise, as we are happy to help!
Wonderful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's holding up great love it. Better than other phone case for this phone type
I would recommend this to a friendSlim and tough case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Tough but slim enough to not make your phone too bulky.
I would recommend this to a friendNot worth it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For $80, it was a big letdown. Button access is limited. Fingerprint barely ever worked. Retuned it and bought a $20 amazon case and couldn't be happier.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're very sorry to learn about your disappointment with the Symmetry Series Flex case for your Galaxy Z Fold3 5G. We specifically designed this case to work congruently with the unique style and features of your device, so this is a bit unexpected to hear. We sincerely appreciate your candid feedback on this case though and we'll be sure to share your thoughts with our design team for you. It sounds like you've already made the choice to move on from this case, but please don't hesitate to give our customer service team a call at 1-855-688-7269 with any questions or if you'd like to chat about this some more.
Warm regards,
OtterBox Customer Support