Customer Ratings & Reviews
- Model:
- 77-87371
- SKU:
- 6483452
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers appreciate the Symmetry Flex Series case's protective qualities and how well it fits the Samsung Galaxy Z Fold3 5G. Many found it easy to install and use. However, some customers noted concerns about the case's durability and its added bulk. A few users experienced issues with the case's fit on the top half of the phone.
This summary was generated by AI based on customer reviews.
Do NOT pay full price for this thing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only bought this because it was like 90+% off. I would be absolutely furious if I had paid full price for this thing. The quality of materials is what you'd expect, but the design is just awful. It's too bulky and makes using the buttons and front touch screen awkward and really annoying.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Collin! We are so sorry to hear that you are experiencing an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation, as we have a great warranty!
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great drop protection, able to use all features of the phone in thia case.
I would recommend this to a friendZFold phone
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Certain applications dont open in full view
I would recommend this to a friendphones still going
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.case works great no issue with thumb reader and has saved my phone from a handfull of drops so far
I would recommend this to a friend- Cons mentioned:Case quality
z fold 3 review
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.thin cheap feeling not very protective. i would recommend a better quality case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We designed our Symmetry Flex Series to be protective and yet sleek and slim at the same time. We hope you enjoy the case!
Sturdy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sturdy case great job as always bt otterbox always top of the line cases
I would recommend this to a friendThanks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and very convenient im happy best buy had it in stock
I would recommend this to a friendPhone protectionflip phone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice product really does the job. This is all i have for now.
I would recommend this to a friend- Cons mentioned:Case quality
Really not even a hinge cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheaply made flimsy plastic for an extremely unrealistic price. I'm done with OtterBox
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We apologize if the Symmetry Series Flex case for your Galaxy Z Fold3 wasn't quite what you were expecting. We get how this can be a bit disappointing. Although the case may seem thin, we've thoroughly drop tested and confirmed it meets the military standard. We sincerely appreciate your feedback on this case design though and we'll be sure to pass your thoughts along to our design team on your behalf. Please feel free to give our CS team a call at 1-855-688-7269 with any questions or if you'd like to chat about this further.
Kindly,
OtterBox Customer Support
Great case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is awesome. It is comfortable to hold and it looks cool.
I would recommend this to a friendwrong item sent
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.you sent the wrong item. I typed in galaxy fold 5 case and this was in the results. The case you sent is for a fold 3. why would you show results for fold 5 case containing a fold 3 case?
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Anthony! We are confident that you will be able to work out the product issue with the place of purchase. Once you are enjoying your case, please feel free to reach out to our Customer Service Team with any questions or needs related to the case!
Dont buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work right dont stick right horrible item wouldnt buy it
No, I would not recommend this to a friendNot a protector
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is not a one piece the original one that I purchased at AT&T that was extremely overpriced. But this one slips and slips and is not as protective
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are sorry to hear about the issue you have experienced with your case. We did make several case options the Symmetry Flex Series and the Thin Flex Series for this particular device. If our CS Team may be of assistance with troubleshooting or offering warranty replacement, please give us a call at 1-855-688-7269.
- Pros mentioned:Fit
3 Fold
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice cover perfect fit Sale priced NO rough edges
I would recommend this to a friend Meh
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I guess it's good if you just want a basic cover. But there's nothing for the screen unfolded.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Sorry to disappoint with the lack of any specific screen protector to go along with the Symmetry Flex Series case. Unfortunately, we don't offer any products that cover the display of the Galaxy Z Fold3 5G when it's in use, but we will definitely share your interest with our quality and design teams for their reference moving forward.
If we can ever be of any other Otter assistance, just give us a call at 1-855-688-7269 and we'll always be happy to help!
Best,
OtterBox Customer Service Team
- Cons mentioned:Case quality
So so
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i exoected. Had better cases in the past !
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .What's going on with the Symmetry Flex Series case that has you feeling rather lukewarm on the thing? If there's anything we might be able to help with, definitely give us a call at 1-855-688-7269 and we'll get right on the case!
Happy Holiday Season,
OtterBox Customer Support
Terrible case!!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't protect the phone, is very loose, and breaks easily.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We're so sorry to learn about any trouble you're having with the Symmetry Series Flex case for your Galaxy Z Fold3 5G. We understand that you expect more out of your OtterBox, but any fit issues are definitely surprising to hear. If your case has taken on some damage, there's no need to worry! We have our fantastic product warranty in place for when things go sideways. Please give our CS team a call at 1-855-688-7269 and they'd be more than happy to get the ball rolling on your replacement case.
Kindly,
OtterBox Customer Support
They did their best, but
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OtterBox did their best, but I don't like this case. It makes the phone feel more bulky, and harder to use. The phone already feels like a brick, and this case doesn't help the cause. It is not OtterBox's fault. Either way, I threw away the case. I need a slimmer case regardless of protection.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Grant!
We're sorry to hear about your disappointment with your Symmetry Series Flex! We appreciate your feedback about the size of your case, and we'll be sure to let our design team hear your thoughts. We're sad to hear that you ended up getting rid of your case, but we hope you choose to give us another shot in the future.
Best,
OtterBox Customer Service Team
- Pros mentioned:Protection
I liked it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good case. The only issue i had was one piece sliding once the adhesive wore out. My phone was dropped plenty of times on concrete and never a scratch or break on the camera front or back.
I would recommend this to a friend Simple Phone Case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is okay but it is simply a case. There is no way to prop the phone up for tablet mode. If you need something to keep your phone protected and it is on sale, get this.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Reed! Thank you for your feedback. We always look to improve our cases thanks to feedback from our customers. If you are having problems with the case in the future, we have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this!