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OtterBox - Symmetry Folio Case for Apple® iPad® mini 4 - Glacier Storm-Front_Standard

Customer rating

Rating 4.4 out of 5 stars with 179 reviews

92%
would recommend to a friend

Customer ratings & reviews

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Page 1, showing1-20 of 179 Reviews
  • Rating: 3 out of 5 stars

    Good case, bad material for a cover (tweed)

    Posted
    retiredITProfessional
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Purchased case for new iPad Mini 4 on Sunday afternoon (4/10/16). The main reason for purchasing this case was that I could view the device either portrait or landscape. I appreciate the OtterBox brand for its reputation for high levels of device protection. I like the feel of the non-skid material on the inside cover and the fact there are options multiple viewling angles regardles of the rotation. The case has "cut-outs" so that can listen to your device. They are even positioned better for listening then where Apple put the speakers - they are on the top so that they won't be blocked. It is also a smart cover so that the device will turn on just by unwrapping the outer flap. One small issue with that - since the case allows for 360 degree rotation, it is very easy to reposition the device facing the wrong way in landscape mode, since the magnets are only on one side of the inner housing. Even easier for me, because I prefer the home button to be on my left in landscape, which, of course is the "wrong way" for the flap to stay closed. While I was at Best Buy, I inserted iPad into the case twice, once to try and once after the screen protector was applied. Sunday night I noticed a spot where the case had begun to fray which I hadn't noticed before. Didn't use the device that night at all and it sat on my bed acted as a "base" for my iPhome. Monday morning I noticed two additional spots where the fabric was now fraying, which weren't fraying when I went to bed. This is all within 18 hours of purchase, at least half of that time I was asleep. So the bottom line is that the case is great, device fits well and has corner to corner and full back protection. I always get a screen protector first thing, so if the wrap-around cover isn't as protective as other OtterBox models, I'm still well covered. However, this wide weaved tweed polyester, does not seem to be as durable as other types of fabric I've encountered on device covers. When I was at the store, I found the Black Night version for the Mini 1,2,3 and specifically asked for it. The associate that first assisted me told me that they didn't have it and even tried to show me that it was not offered by Best Buy. I didn't read the web page closely until just before writing this review. DON'T LET THIS HAPPEN TO YOU! All the man had to do was touch of the black square next to the white one on the right hand side of the description (where the colors always appear.) This cost the company a sale! I now also have the Black Night version and the OtterBox representative assures me that it is leather. He told me he loves his, and I can see why. I do NOT recommend either of the two "tweeds": Glacier Storm or Coastal Dusk.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Okay but flawed

    Posted
    TC2010
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    It's a stylish case with decent protection for the iPad. But there are some significant flaws. 1 - the case is fairly heavy. iPad mini 4 and the case feel heavier than an iPad Air 2 with a less bulky case. Maybe that's to be expected for the protection provided, but why can Lifeproof cases provide as much protection without being so heavy? 2 - the pivot that allows the screen to rotate is really stiff. It takes 2 hands and a lot more force than expected to twist the screen around. 3 - there are only 1 set of magnets on the bottom side of the case for latching the top cover. If you rotate the screen around 180 degrees, you will no longer be able to latch the case without rotating the whole screen back, which entirely defeats the purpose of being able to rotate the screen. What not just limit the case to 90 degrees of rotation in one direction if you're going to cheap out and not put sets of magnets in the case bottom. In the end, it's a good idea marked by a flawed execution. Zerochroma still offers a better solution for being able to use your iGadget in any orientation.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great protection

    Posted
    Mailman4017
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was a little apprehensive, at first, upon reading the reviews of this otterbox case for my new Apple iPad 4 mini. I did not order it online but went to the store to check it out. It was on sale and was not an "open box" item. The material finish looks great, is not slippery so it's easy to grip, and the iPad turns so it will stand in either position to read. Other reviews stated it had loose threads or did not stay closed with the magnetic closure. I am happy to say I have neither of these problems. The case is well made, the iPad stands nicely to read, it provides excellent protection around all edges in the event of an accidental drop, and the magnetic closure works great! I am well pleased with this purchase.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great case, great price

    Posted
    ReturnoftheMac
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This case is just what I needed. With all Otterbox products, it's always a little hard to get the device in the case but that just demonstrates the inflexibility of the material which makes me feel good about the durability. The color is more tan that black/white or gray which turned out to be a pleasant surprise with my gold iPad. You can use the stand in Landscape and Portrait views. The case rotates which isn't evident from the pictures or the description. Really pleased with this product. The only downside is it didn't come with a screen protector (even a basic one) but the screen is protected unless you drop something directly only the ipad with the case open.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Very Effective Protection

    Posted
    AeroEngineer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    We had purchased the Otterbox case when we purchased my wife's iPad. We planned on purchasing a better one online, but wanted immediate protection just in case. After using it for a week, we determined that it was still one of the best iPad cases out there. It didn't make it too cumbersome to hold, but offered a good amount of protection. Although it's worth noting that this isn't waterproof. Also, it doesn't have a raised edge to protect the screen when in the open position.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice!

    Posted
    parepa
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I purchased this case after smashing the glass in my Ipad, TWICE. Its very nice looking, and the magnetic flap, which I was leery of, works well. I've bought several cases, including Otters, but have never liked the looks of them. This is an Otter case, but its not plain and huge, like many of them are. So I give this one 5 stars, and would gladly recommend it to anyone who likes the protection an Otter provides, but much nicer looking. I'm very happy with my purchase.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Nice case, a little pricey but overall good

    Posted
    ckerr19
    • My Best Buy® Elite Plus MemberElite Plus Member

    There were not many cases to choose from that I liked specifically for the ipad mini 4. I did not realize that the dimensions and size changed on this specific model so I was limited in choices of cases. This one is nice, a little bulkier than I would prefer but the stand in upright or side positions are nice. The magnet lip does not fasten very tight and it is pricey but overall a good protective case....which is the purpose it is supposed to serve.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Style and Function

    Posted
    CyborgLady
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I really love the case. I was looking for something fun and fashionable (like a metallic) to keep the mini safe, but I saw this more stylish and professional case and chose to go with that instead. But I am totally pleased and happy with the choice. The only issue I have with it is that the ridges for propping the mini upright are not always working as well as might be, but I haven't been reliant on that functionality as much.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    It was perfect

    Posted
    umjh201
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Great durability and style. I bought this as a gift for my in-laws. They had initially purchased a case that was supposed to fit their iPad, but it covered a portion of the camera. When i presented them with this, they loved it! It fit their style and need perfectly. They told me originally (with the old case) they did not have a desire to take pictures. This case corrected that for them, and not they take many.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Difficult to get iPad in

    Posted
    Teeann
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This case is mainly for my work iPad so I don't have to take the actual iPad out at all but it took both myself and my husband over 30 mins to get the iPad into the case. So if you were needing to remove your pad a lot I wouldn't recommend this case. There is also not a rotation option like you have with the same cover for the Air 2 or pro. It does it's job for me and looks nice.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the style, love the functionality

    Posted
    radrasgurl
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The style instantly grabbed me. The functionality sold me. The case protects the tablet really well. I love being able to use the stand in both directions when I am not holding onto the tablet when I am cooking, when taking notes while reading, or when watching a video. The extra cost for something I LOVE is worth it, rather than buying a cheaper model for something I LIKE.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Magnetic flap is always in the way.

    Posted
    LWest
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Pros: Perfect for for the mini 2. Cons: very hard to turn the iPad to the vertical position. Also, when using the cover as a stand the "fold over flap" is always in the way. My old iPad cover did I not have this magnetic flap, only an elastic band and that worked great, nothing to be in the way. Another problem is the camera eye is not covered when not in use.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    Fabric began to rip the second day

    Posted
    Urgirlinmyjetta
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I had high hopes for this case, but the second day of owning the otter box symmetry for the iPad mini 4 it began to rip...and rip in an odd place. I know there's a lifetime warranty but for the case to break down so early in it's life means the build quality isn't there.

    No, I would not recommend this to a friend

    • Brand response

      OtterBox Customer Support

      Hi there,

      We’re sorry that the fabric is ripping on this Symmetry Folio case. This is disappointing but we assure you that this is not at all typical. We definitely want to give this another try. Please give our friendly Otters a call at 1-855-688-7269, and we will gladly get a new warranty replacement lined up in practically no time at all!

      Sincerely,
      OtterBox Customer Service Team otterbox

  • Rating: 5 out of 5 stars

    Otterbox iPad mini 4 case

    Posted
    Shadowhawk
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This case is excellent! It securely fits around the iPad and the wrap around cover also turns into a stand. There is a hard plastic case with a silicon lining that protects and holds the iPad firmly in place. Be sure to identify which case your getting, the iPad mini, mini 2, and mini 3, all utilize the same case but the iPad mini 4 has a completely separate case.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good little case

    Posted
    Jill
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I wanted some stylish that still offers solid protection and this case seems to fit the bill. It doesn't add a lot of weight or thickness, but it covers everything nicely and I like that you can easily rotate it within the cover to fit horizontal or vertical needs without sacrificing the protection. Plus, I really like the look and feel.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Ok case

    Posted
    Nursecammi
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This is a very nice looking case works well and very sleek when closed it looses points for the fact that when opened there is no magnet on the back side to keep it closed when folded back. I do like the option to prop for watching movies or FaceTime but its temperamental and falls down easily.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Perfect

    Posted
    Violet
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Love this case easy to tote around, slim and fashionable. Good protection and I like that it swivels so you can view the iPad horizontal and vertical. The only minor issue was the material was a bit frayed, but scissors did the trick also the angle for the vertical view wasn't enough for me.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great protection

    Posted
    Delco6
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Case looks good, and is sturdy enough to protect my ipad from everyday use. Compared to the previous case I had, this case does lack a good enough ability to stand on the notches provided, when the device is opened. I believe higher notches would prevent the device from slipping easily.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Case

    Posted
    BestBuyClient
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Gave this case to my wife. She loved it but noticed that the flap magnet didn't really attach securely once it was closed. Because she really liked it I went back to the store and Best Buy exchanged it without any problem- the replacement case closes perfectly now . No complaints.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    quality case

    Posted
    Davida
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    the otterbox case is rugged and looks good but the fabric is prone to some fraying after extended use I wish the case could open into a stand in both landscape and portrait modes, but I don't know of any cases that provide that option yet. overall a good premium case.

    I would recommend this to a friend