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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 2038 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the Symmetry Series Case's excellent protection and how well it fits their phones. Many appreciate the case's clarity, ease of use, and sleek design, while some find the price a bit high and note that the case may scratch or yellow over time. The case provides a good grip and is considered to be of good quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,038 reviews
  • Rated 2 out of 5 stars

    Als

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter bought this case and it was pretty pricey, but she wanted it. The first time she tried to take it off of her phone it broke, so I had to bring back for a new one. We will see how this one is after she tries to take it off for the first time.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Very sorry to hear your daughter had such struggles with her original Symmetry Series case breaking when she was removing it. We don't anticipate any recurrence of this sort of thing down the road, but definitely give our friendly Otters a call at 1-855-688-7269 if something should come up and we'll be glad to assist you both further!

      Happy Holiday Season,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Case for iPhone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it perfect and nice color and very strong And light for holding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again I have bought this case and brand multiple times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT FOR IPHONE

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE OTTERBOX HAS A LONG STANDING OF EXCELLENCE IN DEPENDABILITY AND DURABILITY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otter box

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the otter box they’re always reliable and this one is slim compared to other models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get the case for the new iPhone I just purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best clear case ever, easy to clean very functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super tight fit and nice looking! Not easy to put on though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case and actually seems like an improvement over previous models in the same line

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A iPhone 11 Pro Max case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected. Easily assembled. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable case I drop my phone a number of times no problem with this case very durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case to protect from drops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is thin and doesn’t feel heavy or bulky. One of the best cases you can buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be cheaper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it wouldn’t turn nasty yellow brown, picks up colors easily on rubber borderss

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Nasty yellow brown wasn't what we had in mind for the Symmetry Series case either, and we're so sorry to hear things have gone aesthetically sideways with your particular unit. The good news is we've got a fantastic warranty to help clear things up with a brand-new replacement that is sure to keep your iPhone looking sharp while covered for maximum protection!

      https://www.otterbox.com/en-us/warranty-claim


      Have a great weekend!
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Lightweight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable and lightweight. Dropped my phone a few times and nothing happened to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Sturdy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sturdy and sleek case! Not bulky like others and definitely worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve a always used otter box, feels great in the hand and feels sturdy enough to protect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t quite fit my XS Max. The buttons are off slightly. Enough that it pushes the power button and takes screen shots randomly

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox cases are great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox cases are reliable. Have always used this brand. They survive dropping phone. Symmetry case has smaller profile than Defender

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great case for my wife’s new phone at the time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do but not worth the price. Ok case but would not recommend to someone else.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Mike!

      We're sorry to hear that you didn't love your Symmetry Series case! Keep in mind, the price of our cases reflect not only the hundreds of hours of design testing that went into this case, but also the world-class warranty that backs your OtterBox. We'd love to hear some more specific feedback about your experience. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

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