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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1248 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the Symmetry Series Case for its excellent protection, snug fit, and appealing design. The case's transparency and slim profile are also appreciated. However, some customers have noted concerns about bulkiness, scratches, color changes, and installation difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,248 reviews
  • Rated 5 out of 5 stars

    fits and works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps in gripping phone and gives excellent protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong Phone Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. OtterBox really protects the phone from getting damaged if dropped. Considering how much phones cost these days, I feel safe knowing my phone is protect is I accidentally drop it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Otterbox case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, attractive case. I like the sparkles. It protects the phone very well, but does get some dirt in it. I have dropped my phone multiple times without any injury. It is hard for me to remove it to clean it…but I guess the tightness of it also protects it. I got this almost 2 years ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice case if you want to be able to see the color of your phone through it. Seems to offer good protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shock resistant for sure

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife initially chose a 'pretty' case for her 11 Pro. One drop and the protective screen cover was cracked. The side buttons were hard to push. All was solved with the return to an 'Otter Box' case. The buttons operate easily and we know from previous experience with Otter, the phone will not be damaged from the drop that occurred.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Clear Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best light weight iPhone case with excellent protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple yet durable case. Not bulky but protective

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 11 case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit was perfect. Liked the look was able to display phone’s beauty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Great protection and its not slippery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits iPhone perfectly. Good protection for the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Case for the I phone. Easy to use and fits well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pretty and sturdy!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit my phone snug and perfect! Hard resistant case

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    david60

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality of construction and materials! It fits perfectly to my iPhone.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how thin the case is, so I can actually put it in my pocket without any problems and it won’t fall out. But, the corners of the case already have cracks in it. I put the case on this morning and haven’t dropped my phone at all. Probably, user error when putting it on, but it’s got me paranoid about dropping my phone now.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the cracks on your Symmetry Series case! Did you know we have a great warranty? Reach out to our Customer Service Team and we can get you a replacement case. You can contact us here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install snapped right into place. The price a little high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight and protects it well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this cover on several different iPhones I've owned and have never had an issue with this cover lasting the entire year until I upgrade my phone. I put a ZAGG screen protector on my phone and this case and my phone is protected. The case has protected my phones from damage and I've dropped my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great, non bulky phone case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated getting a slim phone and then using a big, thick case. The phone is waterproof anyway. This case provides plenty of protecting for ordinary use. Doesn't protect the screen and no thick enough that you can run it over with a car like my original otter box but this is a perfect case for normal use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Show off that phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case for seeing that great color you picked on your new 11 pro, but as I’ve only had it for 2 months, it’s scratched up everywhere. I can’t say whether the drop test is accurate as I have not dropped my phone. Cons: price and durability. Pro: visual

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there!

      We're sorry to hear that you're not happy with your Symmetry Series case! We appreciate your feedback about the scratching issues that you're running into with your case, and we'll be sure to get it passed up the ladder to our Otters in the design lab. In the meantime, give us a ring at 1-855-688-7269, and we'd be more than happy to get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item is great for protection and provides a sleek look. Still like the screen protector being provided like in the past but this works well. Only drawback is having to buy another screen protection so it ends up being around the same price as the defender but not as heavy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Always go with OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get OtterBox cases for my new iPhone. This is no different. These cases have protected my iPhone 7, my iPhone X, and now my iPhone 11 pro. Only issue I have with the clear cases is they start to yellow around the edges. It gets annoying, I wish it would not yellow. But, I like the protection I get. So, I will keep getting these cases. Now, on one note, these are hard to get off of your phone.

    I would recommend this to a friend
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