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Customer reviews

Rating 4.6 out of 5 stars with 1248 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the Symmetry Series Case for its excellent protection, snug fit, and appealing design. The case's transparency and slim profile are also appreciated. However, some customers have noted concerns about bulkiness, scratches, color changes, and installation difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,248 reviews
  • Rated 5 out of 5 stars

    Clear phone case - I can enjoy the phone color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice iPhone case; I can see my phone color; the case has protected my phone when I dropped it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up OtterBox case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is thin and light with a simple style plus OtterBox protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall seems pretty good, but I have only had it a couple months. This case still fits in my pocket, even though the 11 is a little longer than my last iPhone. It seems to provide good protection, but the back is very smooth and slippery when I'm trying to take pull it out of my work bag or pocket. Sometimes, it feels like I might drop it. Pretty easy to get the phone in or out of the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Semetry cellphone case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality!! Great cellphone protection. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits perfect, easy to hold

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, been a symmetry user for years with the pixel line of phones and just switched to iOS. This case is tough but looks great. Very easy to hold with minimal bulk while still providing lots of protection. Easy to put on and take off. Really recommend it. Side note it DOES cover the apple logo on the back, I like that but some don’t so be aware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection for an expensive device

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively speaking the OtterBox Symmetry isn’t an expensive Investment to protect your new IPhone. But it is a little pricey when compared to some other cases. Where it stands above cheaper cases is the level of protection it provides and the quality feel of the case itself. Your phone will feel bulletproof with this case on and it nearly will be. Cutouts are perfectly aligned and buttons are responsive and have good feedback when pressed. The case has decent grip and doesn’t slide easily when placed on different surfaces. There’s also a lip to protect the screen when placed face down on a table and also one around the cameras. Yes, the OtterBox Symmetry is pricier than a lot of options but you really are getting what you pay for. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great clear case for a teen’s phone! Keeps safe from drops and scratches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good solid case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case shows off the phone, feels solid (it has protected my phone from several drops), and in the few weeks I’ve had it….no oxidation/yellowing. So far so good. The only downside is getting the phone in and out of the case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    typical Otter awesomeness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    solid protection for your extremely pricey mobile toy. slim enough to not add too much bulk and strong enough to keep it like new should ever drop it. plastic isn't slippery, provides a nice grip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Brand for Clumsy People

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old case which last me over two years. Best case brand ever! I will continue to buy this brand due to the high quality material. If you are someone who continues to drop their phone a lot it is a must buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox Symmetry Clear Case for iPhone 11 PRO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the case to get if you’re looking for a clear case. Good grip, no slip, snug fitting & protective. I added a glass screen protector for extra coverage for the phone. Would buy this case again. A++ Good work OtterBox. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have bought this case for my last four phones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I went to BestBuy to get a case for my new iPhone11 Pro, I searched for a different case. For my last two phones, iPhone X and XS Max, I had the same OtterBox Symmetry case. I also bought the same case for my work phone, iPhone XR. It was time for something new. But honestly, there isn't a case like this one. It's clear so it shows off the beauty of the iPhone and yet has a little sparkle to make it exciting. Above all, it protects the phone very well, it has a slight grip and has a rubber edge comes up over the edge of the phone that helps protect the glass if it falls. I guess I am iPhone and OtterBox Symmetry case for life :-)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox cases are always strong and durable. This one is no exception. It’s a great phone protector case. This is the first OtterBox that I have seen that is clear. It is not big and bulky like the usual OtterBox cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light and shows your phone off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the OtterBox Symmetry cases since I have had the iPhone 6... I always try to find these and Best Buy always has these handy for me. I've always been a fan of clear cases and I have tried the "cheap" ones, the "expensive" ones, soft ones, hard ones, but this case gives me the full coverage I really need. I have not had a phone break since having one of these cases and I am truly grateful that I have found my go-to. I will say that the case is a little hard to put on for the first time, but that really reassures me that it will not come off easily and protect my phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thin and robust case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had this case for a week, but after having the same case mode for my iPhone 8 for over 2 years, I decided to get one for the iPhone 11 pro! It was durable, lightweight, and thin, giving my iPhone protection without the bulk. I dropped it dozens of times, often on the face, without a single crack or chip. My phone did have some small scratches, however. The only issue with the case was how easily lint built up in the port, speakers, and openings. As long as you frequently clean the case (especially the speaker, port, power switch, and mute openings) with a damp cloth, as I’ve been doing with this case, the case will be a fantastic protective and aesthetic accessory to your phone! I highly recommend this case!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New I Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this new case. it is clear, which is very different from the red case I had for years. I have dropped the phone a couple of times...no damage! Fits on my phone beautifully!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect case!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It does exactly what I wanted it to do - make my phone less slippery, protect it if I dropped it, and let me see the beautiful color of my phone with a little added sparkle.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It changes colors.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this case for about 3 months and the clear part around the edges of the phone turns black. It works and keeps my phone safe but I think everyone should know this.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Kaitlin,

      We're so sorry this Symmetry Series case decided to turn colors on you!

      We'd love to take things from the top with a warranty replacement along with some maintenance tips that should keep things looking crystal-clear for a long time to come. Please feel free to give us a call at 1-855-688-7269 and we'll get you back on track to stylish security!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a clear case - and I found one! It is nice to touch, not very soft, but feels quite comfy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox is a favorite of mine...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits well, grip is good, and is comfortable. BUT...the back scratches easy. Haven’t experienced yellowing yet, but that is a common complaint of this case (past versions).

    I would recommend this to a friend
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