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Customer Ratings & Reviews

Your price for this item is $9.99
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The comparable value price is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 1248 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers praise the Symmetry Series case for its excellent protection and great fit, highlighting its slim design and ease of use. Many appreciate the case's clarity and light weight, although some mention that the case may change color over time and is pricier than other options. A few customers noted that the case is not overly bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,248 reviews
  • Rated 5 out of 5 stars

    Awesome Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought this clear case for all my iphones. I absolutely love this case! It is sturdy, durable, and best of all, it lets my beautiful iphone color show through. The only thing is that it was difficult to get my iphone into the case. It was never like this with my previous iphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case for my wife when I got her the new IPhone 11Plus. She loved it the moment it came out of the box. Very durable material and what I did like the most is that it sits slightly above the plane if the screen, so if you drop the phone on it’s face, the cover will protect the screen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost impossible to take off

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is a super tight fit on my iPhone 11 Pro. It does its job well protecting my phone but when I had to take it off to apply a screen protector on properly, it was SO HARD to take it off. I thought I was going to break my phone doing so. I spent like 10 minutes trying to pry it off. Definitely don’t buy if you like switching between cases

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Tina!

      We're sorry to hear about your troubles installing and removing your Symmetry Series case! We certainly appreciate your feedback, and we'll be sure to pass it along to our amazing Otter Engineers. That case is designed to be a secure fit, but not to the point that it becomes too much of a hassle. Over time, that OtterBox should begin to "break-in" and be a bit easier to remove and install. If the issue persists, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t put this case to the test yet, thankfully, but seems to be protective. We shall see!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case. I previously used lifeproof cases, but after breaking 2 off those I decided to try out otter box. So far it’s great. The only issue I have with it is that it has a large cutout for the camera leaving a small area exposed. I have an iPhone XS. The case also fits the iPhone 11 hence the large cutout. Other than that it’s really great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this case has protected my phone from at least one drop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Yellows

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case for the most part. I HATE that it yellows so badly! Given how much this phone case costs, it should not have yellowed within two months of using it. Also, I have dropped my phone a couple times and broke the protective screen cover, so I’m not sure how well this case would have protected it without that.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the frustration with your Symmetry Series case! We appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Phone Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and Good protection for my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy Case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone several times with this case and it has not had any damage. Only down side is that it does not guarantee it will protect the screen itself, so you’ll need to buy a glass cover for that. Bonus- the clear glitter color makes the rose gold phone look very cute.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is solid and snug fit . Was a little hard to make it fit but is a perfect fit .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otter box is thin and not bulky like other types. So far this case is doing its job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, yet still provides excellent protection. Only wish it was non-slip

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little snug, but otherwise great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs a little small for the Pro, but it fits and after one drop it's still holding up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product I was able to use it on my iPhone X

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12 case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid iPhone 12 case. It protects my phone well

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install. It looks great! But...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you put your phone on a hard surface it feels like you are putting a hard plastic on the surface. I wish it's a softer material so when you put your phone down it's more quiet and rubbery feel especially when you are in a group meeting, It also does not give you good grip feeling even thought I have to drop it yet. I think the quality is good but I only have it for one month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestPhoneSaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, most durable, save your IPhone from breaking case I’ve ever had. This was my 3rd one AND only replaced because i like it and new ones are pretty, non scratched BECAUSE of my dropping or shoving my phone in pockets or strange places.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a cheap case for an iPhone XS and this fit the bill. The only con was its too tight for the phone imo. I’ve had other cases, in which it wasn’t hard to remove.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits an iPhone XS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fuss case. Worth the price. Fits a iPhone XS just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protection at a Good Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case performs exactly to expectations as a mid-range case. The only concern that I have with the item is that debris gets between the back of the phone and the case. Could be a bit easier to get off/on. I feel like I'm about to break my phone in half every time.

    I would recommend this to a friend