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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1248 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Symmetry Series Case for its excellent protection, snug fit, and appealing design. The case's transparency and slim profile are also appreciated. However, some customers have noted concerns about bulkiness, scratches, color changes, and installation difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,248 reviews
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, sturdy case. I like that Otterbox has adopted slimmer, trendier styles. The glitter is so pretty and people love to look at it. The only caveat is that it is clear and shows dirt/discoloration through the sides of the case. So clean it often.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case for iPhone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for my new iPhone. Easy to use and sturdy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good fit, strong and great warranty. proven brand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice item it’s clear and slim and it’s cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be Relieable case and protection for phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects my phone well. Is comfortable to hold. 123

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good one to protect the 1000$+ phone.......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case allows the beauty of the phone to show through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and is easy to get onto the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to protect phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is doing its job to protect phone when dropped.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this case and it’s easy to use the phone side buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case looks great! And it really protects well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sparkly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to put on though. Took me a long time to get it on there but it's sturdy at least!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome case. Really protects my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great IPhone 11 Pro protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well, easy to install and no issues !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple, slim, just what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this same style case for my iPhone 7 Plus. I upgrade to iPhone 11 Pro and was looking for a similar slim feel. This case has a raised front so it seems to keep the phone screen very safe for basic drops on flat surfaces. I’d recommend for someone looking for a slim case with protection above a super slim case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case for my wife when I got her the new IPhone 11Plus. She loved it the moment it came out of the box. Very durable material and what I did like the most is that it sits slightly above the plane if the screen, so if you drop the phone on it’s face, the cover will protect the screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t put this case to the test yet, thankfully, but seems to be protective. We shall see!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped once on wood floor from waste high and the case cracked you would figure that for a case that expensive would be a little more durable especially on a surface that’s not so hard as concrete

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there, William! So sorry to hear the Symmetry Series case for your iPhone 11 Pro/X/Xs has seen better days. We're very happy to hear the case did its job in keeping your device protected though. There's no need to worry! We have our amazing product warranty in place to keep covered when something unexpected like this happens. Just give our friendly Otters a ring at 1-855-688-7269 and they'll be able to go over your case replacement options with you.

      Cheers,
      OtterBox Customer Support OtterBox

  • Rated 3 out of 5 stars

    Yellows

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case for the most part. I HATE that it yellows so badly! Given how much this phone case costs, it should not have yellowed within two months of using it. Also, I have dropped my phone a couple times and broke the protective screen cover, so I’m not sure how well this case would have protected it without that.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the frustration with your Symmetry Series case! We appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

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