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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1248 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers highly value the Symmetry Series Case for its excellent protection, snug fit, and appealing design. The case's transparency and slim profile are also appreciated. However, some customers have noted concerns about bulkiness, scratches, color changes, and installation difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,248 reviews
  • Rated 4 out of 5 stars

    Good phone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone case. I previously used lifeproof cases, but after breaking 2 off those I decided to try out otter box. So far it’s great. The only issue I have with it is that it has a large cutout for the camera leaving a small area exposed. I have an iPhone XS. The case also fits the iPhone 11 hence the large cutout. Other than that it’s really great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is solid and snug fit . Was a little hard to make it fit but is a perfect fit .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this case has protected my phone from at least one drop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy Case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone several times with this case and it has not had any damage. Only down side is that it does not guarantee it will protect the screen itself, so you’ll need to buy a glass cover for that. Bonus- the clear glitter color makes the rose gold phone look very cute.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otter box is thin and not bulky like other types. So far this case is doing its job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little snug, but otherwise great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs a little small for the Pro, but it fits and after one drop it's still holding up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone Protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and Good protection for my phone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, yet still provides excellent protection. Only wish it was non-slip

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case with slim design.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the slim clear case! I used this same case on my iPhone X. I would recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product I was able to use it on my iPhone X

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to install. It looks great! But...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you put your phone on a hard surface it feels like you are putting a hard plastic on the surface. I wish it's a softer material so when you put your phone down it's more quiet and rubbery feel especially when you are in a group meeting, It also does not give you good grip feeling even thought I have to drop it yet. I think the quality is good but I only have it for one month.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone 12 case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid iPhone 12 case. It protects my phone well

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall a Good Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, but is easily scratched when installing it if you are not careful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son liked it, but felt it was difficult to put on the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestPhoneSaver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best, most durable, save your IPhone from breaking case I’ve ever had. This was my 3rd one AND only replaced because i like it and new ones are pretty, non scratched BECAUSE of my dropping or shoving my phone in pockets or strange places.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this case I just wished it wouldn’t easily get scratched

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fits an iPhone XS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fuss case. Worth the price. Fits a iPhone XS just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a cheap case for an iPhone XS and this fit the bill. The only con was its too tight for the phone imo. I’ve had other cases, in which it wasn’t hard to remove.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like case. Holds phone well. Recommend. Like seeing new phone color.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cute but quick to scratch and crack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because of otterboxs name and reputation. Plus, it sparkles. So far my phone has not been damaged but with a fall that was just one foot onto a hard surface, the corners of the phone case have already started to crack. The cover shows mild scratching. I’m hopeful that my phone will stay protected despite the quick to show signs of wear and tear.

    I would recommend this to a friend