Customer Ratings & Reviews
- Model:
- 77-63022
- SKU:
- 6361893
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Symmetry Series Case for its excellent protection, snug fit, and appealing design. The case's transparency and slim profile are also appreciated. However, some customers have noted concerns about bulkiness, scratches, color changes, and installation difficulties.
This summary was generated by AI based on customer reviews.
Did not last.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this a few months ago for the new iPhone 11 Pro. Did not last. Back of the case shows a ton scratches, and it seems to scratch very easy. The sides have turned yellow, and the left side where the buttons are became loose. Disappointed with OtterBox quality on this one. Dust got in the sides and wound up leaving marks on every side of the IPhone.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about that your Symmetry Series didn't hold together too well! That's certainly unusual! We appreciate your feedback, and we'll be sure to pass your thoughts up the ladder to our design team. The good news is, we have a stellar warranty, so we're more than happy to get you taken care of with a replacement case. Give us a ring at 1-855-688-7269, and we can get that warranty claim started for you.
Best,
OtterBox Customer Service Team
Perfect protection
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been my go to case for years and many phones now. It’s not as bulky as the defender but allows just the right amount of rugged design to protect my phone.
I would recommend this to a friendSO pretty & great quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you’re thinking about getting this case, buy it. You will love it. It’s a very tight seal so it was a bit difficult to get on but it’s so pretty!
I would recommend this to a friendSolid case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it’s suppose to, buttons aren’t too hard to press, scratch resistant, comfortable in the hand. Can’t go wrong with this one, if you’re into clear cases.
I would recommend this to a friendI phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last case at the store that fit my older iPhone. Perfect size and looks sturdy. Employee was helpful and courteous
I would recommend this to a friendCase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and I should know because I have dropped it a couple of times already. Drop was only from waist high but was on hard floor landing.
I would recommend this to a friendDurable!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ottorbox is always a durable and quality product. It protects my phone against almost everything.
I would recommend this to a friendSlight sparkle
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case has a slight sparkle. Nothing obnoxious. A tad bit bulky and not easy to get on and off. Protects phone well. Not for you if you want a slim, streamlined case.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Sonia!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
A little off in port location, but good enough
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice sturdy case. The silencer switch does not quite line up with the case when used with an iPhoine 11 Pro. But it is good enough. The switch is still accessible if you have a fingernail to reach it.
No, I would not recommend this to a friendWhat else can I say about OtterBox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What else can I say about OtterBox, Like 99% of the time they deliver an amazing product this product delivers just like most of their products.
I would recommend this to a friendGreat case.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case works very well. Gave 4 stars because the case is slippery because of the type of plastic. It has a rubber grip on the side which helps, but I couldn't get over that. Returned it. But high quality and fit perfectly.
I would recommend this to a friendSolid case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case as usual from Otterbox. Replaced the clear case from a competitor that was bulkier. The slim feeling of the symmetry case is great!
I would recommend this to a friendiPhone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my daughter and she loves it! It’s clear so it shows the color of her iPhone. She especially loves the glitter on it.
I would recommend this to a friendGreat case
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox is the best! Pretty expensive but i haven't had a phone break with one on it. So i guess its worth it.
I would recommend this to a friendDecent Case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing spectacular about this case...it's standard and performs as it should. Otterbox cases are expensive but from my experience has better protection than other off brands.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that your Symmetry Series case is doing its job! If there's anything specific about this case that is preventing this from being a 5-star experience, please give us a ring at 1-855-688-7269. We'd love to pass your thoughts along!
Best,
OtterBox Customer Service Team
Great Case
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case has held up well and I enjoy being able to see the color of my phone for a change. Another great Otterbox product.
I would recommend this to a friendLove it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this care for 5 months now and it is holding up really well! I would recommend this case/ brand to everyone
I would recommend this to a friendIt’s okay
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item for my iPhone 11pro. Otterbox are my favorite. The only problem I have with this product is trying to turn on and off my phone. I have to dig my thumb to reach my power button.
I would recommend this to a friendGood case without obscuring phone color
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case, looks nice without obscuring or blocking color of actual case. I've used this case for different phone models.
I would recommend this to a friend11 Pro
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really enjoying this new phone. A bit different than the old 5 I had but once I got used to it, I appreciate all the new features it has.
I would recommend this to a friend