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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1248 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers highly value the Symmetry Series Case for its excellent protection, snug fit, and appealing design. The case's transparency and slim profile are also appreciated. However, some customers have noted concerns about bulkiness, scratches, color changes, and installation difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,248 reviews
  • Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That’s a phone case that work well for my needs thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. It’s very lite. Doesn’t yellow for a long time if at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best there is

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case. Always get these to protect my phones. They are extremely durable and feel nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hoped it would last longer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but wouldn’t recommend it for a everyday use case only if you want to keep the case clear turns colors after a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the case for my iPhone and it serves the purpose as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable yet slim design with a conservative look. Nice for carrying in pocket or pouch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best cases, and good prices at Best Buy. I definitely recommend this item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the phone case. Love the phone. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and the sparkles, but it was extremely hard to get on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. Shows off the gold of my 11 pro. Not slippery and very substantial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to see in my purse! I would not hesitate to buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 11 pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone with a great camera. The Best Buy was willing to help get my new phone set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minimal size excellent protection!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can barely tell the case is there! Much better buttons then the version on my iPhone c

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved anything that sparkles and this phone case meets my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gorgeous looking !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful good looking case, tell the back of the iPhone show with a glamorous finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case and I was happy that it was on sale for being a member!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box clear case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Phone hasn’t been dropped by have owned Otterbox before with no complaints!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pop Socket fits

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this phone case. Pop sockets.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Very protective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It claims to be scratch resistant. It is not scratch proof at all.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustration with your Symmetry Series case! We'll be sure to pass your thoughts along to our Otters in the case design lab. In the meantime, give our amazing CS team a ring at 1-855-688-7269, and we'd be more than happy to try and get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Good case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks strong and sturdy enough for everyday use and some abusing.

    I would recommend this to a friend