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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1248 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers highly value the Symmetry Series Case for its excellent protection, snug fit, and appealing design. The case's transparency and slim profile are also appreciated. However, some customers have noted concerns about bulkiness, scratches, color changes, and installation difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,248 reviews
  • Rated 5 out of 5 stars

    Nice slim case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case was very nice and slim. It adds a clean, professional looks to the phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable case. I’ve dropped my phone a few times already and no harm has come to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    impressive service and knowledge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very please with the service, knowledge and willingness to help that I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    otterbox

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product, durable and resistant. approved purchases

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned many cases in the past and this is the most protective slim case yet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OtterBox - Symmetry Series Case for Apple® iPhone®

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy and not bulky. This is my 3rd purchase. Turns opaque after a while but otherwise a nice case. Don’t pay full price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great case for the he price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this case for my iPhone 8 and loved it. It has a good grip and doesn’t slip out of your hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter. She loves it. A little hard to put on and take off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for it's purpose.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales service was very good. Set-up from Geek Squad was excellent (and patient).

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clear case Is ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case protects nicely but the clear case shows every scratch. I should have figured that out... dah

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Scooter,

      Thanks for your feedback! That’s great that this Symmetry case is doing its job and protecting your iPhone 11 Pro. We’re sorry that it is acquiring some scratches in the line of duty though. If you ever need any assistance with this Symmetry, please feel free to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great phone and the girl who helped us was very nice even help with getting phone cas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son always gets this case every time he changes his phone. Great solid case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case so far for the money I haven’t had it that long but so far so good!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox always provides a level of quality and toughness that is over and above.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box sparkling case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite case! Chic and simple but not too basic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast charger

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new fast charging cover. Other colors are available too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage son drops his phone regularly. Thankful that this case it on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value.... great price.... quick service.... will buy again...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    slim case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, not bulky, slim, works great with car charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome phone!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My newest Iphone todate and I absolutely love it. the camera is amazing!

    I would recommend this to a friend