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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1248 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers highly value the Symmetry Series Case for its excellent protection, snug fit, and appealing design. The case's transparency and slim profile are also appreciated. However, some customers have noted concerns about bulkiness, scratches, color changes, and installation difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,248 reviews
  • Rated 5 out of 5 stars

    Great Slim Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for those wanting slim profile protection

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty case!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very pretty and very durable. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is nice looking. I like it very much. Two thumbs up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sturdy, light and minimalist look.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and good feel. Lightweight and doesn’t add bulk

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda wish it was slighter slimmer but still great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fav cases

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had different kinds of cases from otter box and this one is my favorite. It last a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong but lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong but Not bulky like the defender. Love this case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is my go to brand for phone cases! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it I wish I had got a different color black

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's OK, I returned it and go a Speck case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I felt the sides had no grip and I'd probably drop the phone occasionally so I got a Speck case instead.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped a few items already and phone is scratch less

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So sparkly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect case that meets my phones needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Otter box

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case but scratches easily fits great on my phone.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Joey!

      We're sorry to hear about the scratches on your Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, please don't hesitate to reach out to our Customer Service Team through the link below, and we'd be more than happy to get you helped out with a replacement case.

      Contact us: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    The yellowing, no not your teeth

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case at first, but as all clear cases this turns yellow around the 6month mark.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    case is easily damaged/scratched

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought it scratched out of box but did not realize it was scuffed until i got home. since its clear you can see the color of your phone which is neat! however it shows scuff/scratches etc easily and the dust/etc in and on the case so its more of a negative than a positive to it. its a otterbox case so its good for your phone but don’t recommend for style

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Jackie!

      We're sorry to hear that you're frustrated with your Symmetry Series case! We appreciate the feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. If you continue having issues with that case scratching, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Phone Case

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable and very reliable. No issues after a couple months of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Otter Box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast shipping and great price on your product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, matte black finish doesn’t scratch easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the glitter on the case. It’s sturdy so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but needs more grip. Not much selection so had little to choose from

    No, I would not recommend this to a friend
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