Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1248 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers highly value the Symmetry Series Case for its excellent protection, snug fit, and appealing design. The case's transparency and slim profile are also appreciated. However, some customers have noted concerns about bulkiness, scratches, color changes, and installation difficulties.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 1,248 reviews
  • Rated 5 out of 5 stars

    Cool phone

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the case will do just fine do the phone yes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect and solid, best value for your buck !

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung phone case

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice case, but the tab on the back broke shortly after I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. The case works fine, as it should be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wow, what a camera!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, super fast, incredible camera. Nice features, but our X is still great too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cell phone case

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was problem free and of high quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Definitely would buy it again. Definitely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad...seems a little bulky still....

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone, seems bulky a little. Super slippery....have almost dropped it a few times!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and sturdy. The only negative is that’s very hard to take off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter box clear case

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is awesome with glitter. Worth it. Will surely suggest to go for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great iPhone case!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone case! Otterbox makes a great case! Tough!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    iPhone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but some of buttons don’t press crisply

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great protection, but discolors quickly

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offers great protection for my phone as I’ve dropped it multiple times with this case. However, the case yellows very quickly. Case was yellowing after only a couple of months. Evidently discoloration is not covered under warranty.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey JAGAAL,

      Awesome to know the Symmetry Series Case has been getting it done in terms of protection, though we were sorry to learn you'd run into some cosmetic complications.

      Although our Otter engineers work tirelessly to keep such things at bay, occasionally this dynamic can still present itself as a visual nuisance. If that should happen, we're confident that a brand-new warranty replacement will be better able to keep one's device looking great over the long haul. Please feel welcome to stop by the official OtterBox website to set things in motion and we'll be glad to help get one in the works for you!

      https://www.otterbox.com/en-us/warranty-claim

      Happy Holidays,
      OtterBox Customer Service Team OtterBox

  • Rated 1 out of 5 stars

    Ehhhh...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just for the record..Otterbox is the ONLY phone case I’ve ever bought for my phones. This case in particular is NOT going to protect your phone! It’s thin rubber..nothing to protect the screen or the camera lense in case it falls flat. The price that I paid was outrageous..due to the Pandemic everything is sold out or close to it. Knowing people want/need cases they upped the price to $54 for this thin piece of rubber. Thankfully it’s now replaced with a LifeProof case (yes I know,otterbox owns LifeProof) I do not recommend this case at all!! Spend the $$$ and go with LifeProof. They’re more expensive but the quality and protection are definitely there!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alittle high priced Compared to buying online but like to do business local

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just purchased, seems to be ok so far. hope it holds up for a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good idea for safety

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and will keep my kid’s phone safe from breaking

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be at a cheaper price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars Only because you can buy some cheaper and get the same qulaity.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve drop my phone a lot works good and has lasted me so far

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a terrific case.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s going to solve my problem with my daughter cracking her screen.

    I would recommend this to a friend
Sponsored