Customer Ratings & Reviews
- Model:
- 77-63022
- SKU:
- 6361893
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the Symmetry Series Case for its excellent protection, snug fit, and appealing design. The case's transparency and slim profile are also appreciated. However, some customers have noted concerns about bulkiness, scratches, color changes, and installation difficulties.
This summary was generated by AI based on customer reviews.
Works like it should.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as it should. Easy like most otter box stuff.
I would recommend this to a friendso far acceptable product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.somewhat slippery needs a more gripping surface although acceptable
I would recommend this to a friendIt Works
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything is working fine. Nice case for a nice smartphone.
I would recommend this to a friendsome difficulty transferring from android to apple
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is wonderful, nice variety and portrait is wonderful.
I would recommend this to a friendGood case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case and stylish as well. Affordable and worth the money
I would recommend this to a friendGreat overall case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price could be a little less than what I paid for this case
I would recommend this to a friendSolid Piece!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to look at but a durable case that does the job.
I would recommend this to a friendA good fit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job well. Pretty cheap also. And it looks nice.
I would recommend this to a friendGood Case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good solid case. Has already held up to some drops.
I would recommend this to a friendNot for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking case but I was used to a softer touch case. This case is just too hard for me. It is a clear case with sparkles on it so your phone color shows through.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback, and we'll be sure to let our design team know about your experience. If you're looking for a case that isn't plastic on the outside, we'd suggest taking a look at our Defender Series Pro, as it includes an outer slipcover. Check that case out here: https://www.bestbuy.com/site/otterbox-defender-pro-series-case-for-apple-iphone-11-pro-x-xs-black/6361898.p?skuId=6361898
Best,
OtterBox Customer Service Team
Not as good as the iPhone 7 version
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always purchase the symmetry case from otter box. I feel as thought the quality of this case has gone down. It’s lighter and I don’t feel like it very protective as previous versions.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that you're not feeling well protected with your Symmetry Series case! Rest assured, that case design has gone through hundreds of hours of design testing to ensure it will hold up against the rigors of your daily life. Additionally, we have a pretty stellar warranty, so if anything does happen to your case, we're more than happy to get it replaced. Simply call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
I'd get another case.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sider button is a bit weak. It has ripped off and I can't push the button anymore. I returned the case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Yikes. Those sided control button covers of the Symmetry Series case definitely aren't supposed to come free in the line of duty, but hopefully your iPhone emerged from whatever caused such a thing without sustaining damage as well.
Although it's not relevant to your current experience since you've already returned the case, keep in mind that we do have a great warranty in place to help provide a replacement OtterBox in the event that one becomes compromised. If you're still in the market and have any questions about our case options for your iPhone, definitely give our friendly Otters a call at 1-855-688-7269, and we'll always be happy to talk shop!
Happy Holiday Season,
OtterBox Customer Support
iPhone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is plain and for 40$ I could have bought 2-3 cool ones but I could risk cracking my screen so I had to get it, lesson learned have a back up
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! We appreciate your feedback about the design, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into any issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
ok, but too costly
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK, but too costly for a working person. Bought it for a gift, I hope it fits the phone well.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Sorry to hear you're feeling like the cost of the Symmetry Series case is a bit out of line with the value provided. Although we've never aimed to be the lowest price point going, we do put forth every effort—from design and materials to manufacturing and post-production testing—to ensure our cases will provide the very best protection available to help safeguard one's device.
Hope whoever you bought the generous gift for gets great enjoyment from it!
Happy Holiday Season,
OtterBox Customer Support
good case but gets very dirty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case has shown to be very durable but has a large amount of small dust/particles of things get stuck in the back of it which makes the phone look unattractive
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your case has been a magnet for dust bunnies! We'll be sure to get your feedback passed along to our friend Elmer Fudd in the Engineering lab, and see if he can hunt down a solution to this! In the meantime, if you run into any other issues with your case, give us a ring at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Busy season
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy is a must stop location. And if im not buying a NEW phone, phone case then finding one a lil older takes time. I understand its busy but I would rather be ignored for 5 more minutes and look on my own than have someone try to help more than one person at a time... even though it just case! Have you every thought about making your search of instore inventory available to customers IN THE STORE ON ITS OWN DEVICE?
I would recommend this to a friendOkay case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the that the case is slim, but it slides out of my pocket when working out in the gym. This is crucial for me.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your case is making it difficult to get those gains! We appreciate your feedback, and we'll be sure to get it passed along to our personal trainer in the case design lab. If you're looking for a case with a bit more bulk and grip, we'd suggest taking a peek at our Defender Series case.
In the meantime, if you run into any other issues with your case, please don't hesitate to give us a call at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s overpriced for the quality. Scratches easily.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Symmetry Series case! We greatly appreciate your feedback about the scratches on your case, and we'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to give us a call at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Hard to find otterbox for an iphoneX
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. I had a hard time for a case for the iphoneX. Otterbox are good cases.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that you're happy with your Symmetry Series case! If there's anything keeping this from being a 5-star experience, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269 and share your thoughts.
Best,
OtterBox Customer Service Team
Scratches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box is a great brand and protects very well but the clear and semi-clear cases scratch way to easy.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Symmetry Series case has been scratching too easily! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. In the meantime, if you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team