Customer Ratings & Reviews
- Model:
- 49724BBR
- SKU:
- 6028018
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Symmetry Series Case as offering excellent protection and a great fit for the iPhone X and XS. Many appreciate its lightweight design and stylish appearance, while some find it lacks sufficient grip and is prone to scratches. The case's clarity is also a point of contention, with some praising its transparency and others noting discoloration over time.
This summary was generated by AI based on customer reviews.
Perfect case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s thin in design... Nott to bulky... feels as if your hold just the phone it self...
I would recommend this to a friendExcellent case with total protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've got nothing but excellent things to say about this case. The only downside is that when your hands get oily, so does the case. So watch out.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there alwaysmoving83,
We're thrilled to see that the Symmetry series is providing excellent protection and great peace of mind! Our apologies that you've been dealing with some oil slick on the case exterior. We typically recommend a reliable dose of soap and water to rinse off our cases, but if that isn't doing the trick, please feel free to call our spotless Otters at 1-855-688-7269. They'll be happy to help find an effective cleaning solution!
Best,
OtterBox Customer Service Team
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried this for something different on my new phone. Overall good case, no complaints.
I would recommend this to a friendGreat case for women
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this case. She takes care of her phone so this case is perfect for her.
I would recommend this to a friendiPhone X case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wanted a good iPhone X case for my phone and this isn’t a thick one, just what i wanted.
I would recommend this to a friendA nice way to protect your phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The iPhone is really nice and great quality product this case complements the product
I would recommend this to a friendGreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strong durable case. Protects phone well. Worth the price and not bulky!
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slim and comfortable while holding the phone. Definitely want in a few more colors
I would recommend this to a friendGood protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need something until I got one to cover the screen, this is only outer shell.
I would recommend this to a friendPhone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost always purchase Otter box product to protect our cell phone. Very dependable.
I would recommend this to a friendAwesome
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sweet case has never failed since day one and still looks good
I would recommend this to a friendI think it is very pretty and works well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this because i Liked the color. It is working well and very durable.
I would recommend this to a friendGreat phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with the facial recognition feature. Makes logging in to my apps easy.
I would recommend this to a friendNot enough protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you just want a cute phone case, this is it. If you want actual protection for your phone, I wouldn't recommend. Too thin for my liking.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear 2mommy,
While we're thrilled that you're loving the beautiful style of this Symmetry case, we apologize that you're feeling less than confident in the security it offers. The Symmetry series is engineered to provide sleek protection for your device, and must pass a number of tests to solidify this. If your heart is set on something with a few more layers, we would recommend the Defender series. Take a look at this thicker case by following the link below, and call our wonderful Otters at 1-855-688-7269 with any questions. They'll be delighted to assist you!
https://www.bestbuy.com/site/otterbox-defender-series-modular-case-for-apple-iphone-x-black/6027975.p?skuId=6027975
Happy Holidays,
OtterBox Customer Service Team
Always trusted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always trusted otter boxes boxes and this one has not let me down yet
I would recommend this to a friendOtterbox
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great and reliable product... I recommend to alll
I would recommend this to a friendGreat case
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as much protection but still good for your phone!
I would recommend this to a friend- Pros mentioned:Protection
Hard to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is made of thick rubber plastic if I drop my phone it's safe and protected but the buttons on the side are hard to push. I have pretty strong hands and sometimes it takes 2 hands holding the device to press the buttons. You can also see that the plastic has cracked in a few places. Kinda disappointed with the production and quality.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey DComic,
We apologize that you're feeling slightly let down by this iPhone X Symmetry series! Occasionally, the side buttons on a brand-new case can be a little stiff at first, but after some time and love, they should start to relax a bit.
On the other hand, we're surprised that the plastic has started to crack, and we would love to get you into a brand-new replacement case before your protection becomes compromised. Please feel welcome to call our secret-agent Otters at 1-855-688-7269, and they'll crack this code with a warranty claim in no time at all!
Cheers,
OtterBox Customer Service Team
Slim case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is slim and looks great. However, the side button seems to get “stuck” at times. I’m not sure if it’s the case or the phone.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Collegekid101,
Sorry to hear that this Symmetry series is feeling a little stuck! We'd love to give this another shot with a warranty replacement, so please feel welcome to call our friendly Otters at 1-855-688-7269. They'll kickoff a claim right away!
Sincerely,
OtterBox Customer Service Team
Phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable and protects well the phone, great grip when holding phone
I would recommend this to a friend