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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 2953 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are impressed with the Symmetry Series Case's protective qualities, its snug fit, and the overall quality of the case. Many appreciate the design, ease of use, and lightweight nature of the product. While some users noted that the case can add a bit of bulk and is prone to scratches, the positive feedback on protection and design outweighs these concerns. The case is also praised for its good value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 2,953 reviews
  • Rated 5 out of 5 stars

    OtterBox knocks it out of the park!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is a reliable brand to make extremely reliable phone cases and they continue to impress! We chose the clear version so our daughter can insert a sheet in between the case and the phone and effectively 'change' the case as often as she wants.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protects 100%

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the iphone protection for the last 30 months. the phone was without a scratch when I traded it in.

    I would recommend this to a friend
  • Cons mentioned:
    Scratch resistance

    Rated 3 out of 5 stars

    Clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it’s clear but it scratches so easily which was disappointing.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Friends,

      We'd feel disappointed too! Our apologies that this Symmetry series is looking a little scraped up recently, and our wonderful Otters would love to smooth things out with a warranty replacement. Please don't hesitate to call them at 1-855-688-7269, and they'll be able to process a claim with ease and haste!

      Regards,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good product, Phone is well protected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit, good looking case. Overpriced, yes, the brand recognition is charged on this product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Decent Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and protection but doesn’t have the charger port cover so dust and junk get in there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple yet Eye-Catching

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is an attractive phone accessory. The shimmer and shine makes it appealing to the eye. I’ve had several compliments on this case. I’ve dropped my iPhone twice and the protective cover lives up to its promise. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great cover

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box is a great protective cover for drops and scratching the back of your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Offer good protection from drops and keeps it from scratching screen if you lay face down.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my daughters XR. Very good case. Possibly better then my defender. And prettier.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case does exactly what it supposed to do. It provides great protection for my daughter's phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good case, very simple but effective design.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean case, thin but solid, fits well. Had one previously and protected older version of iPhone well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Second time buyer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is decent. I purchased this for my iPhone XR because the case I wanted was out of stock. I used this for my previous phone (iPhone 8) and it lasted me a good year and 4 months. The complaints I have are that the sides turn brown. A very dark brown. It looks very ugly and might bother you. You are also going to need a screen protector because it won't protect the front much. The price is also high considering the value of the case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case without a lot of bulk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects my phone without all the bulk of most cases. The material feels good when holding

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Great protection, poor quality for clear model

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife and it's been a great case in regards to protection. However, after only a few months the case turned yellow on half of it. The other half is still clear. It's gross! Contacted OtterBox and they wanted us to pay to ship the old one back instead of sending a new one and shipping the defective one back.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the discoloration with your wife's case! We'll be sure to get your feedback passed up the ladder to our design team. In the meantime, if you have any other issues with that case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good case. This case has the protection you expect with Otterbox, but with a new/sleek look.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    OK Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, reasonably priced case, which fits phone like a glove and has all button and ports aligned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Makes the Best I-Phone Cases!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can never have anything bad to say about this company. Product keeps up to its reputation. I drop my phone all the time and have never cracked the screen. Great value for my dollar! Would recommend and purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I had an amazing experience at the W Broad Bet Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a great experience at the West Broad Best Buy. The sales associate was incredibly helpful. I needed several items for my cell phone and I was in a hurry. She listened to my needs and matched me up the to products quickly and got me on my way!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit

    Rated 3 out of 5 stars

    Protects the edges

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits thin and perfectly and easy to install and take off.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Teds,

      We're happy to hear you're liking this Symmetry Series case! We're curious as to why it earned a lower rating. We're always looking to improve the Otter experience and we'd like to get some feedback from you so we can pass it up the ladder for future consideration. Please feel free to give us a call at 1-855-688-7269 and we'd be happy to chat!

      Kindly,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Slim and durable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable case. Has not peeled or separated over the past year. Top section of case to surrounds the screen is a different texture and attracts dirt, causing it to be darker than the rest of the case over time.

    I would recommend this to a friend